I ordered a book, received an order confirmation but it never arrived. I had no response when i emailed them. After checking my bank account it looks like the payment wasn't taken (fortunately!).
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Why is this site still being allowed to operate? I didn't see these reviews until I checked following a long wait for an order. So disgusting that they are allowed to get away with this.
Reiterating what others on here have said: This is a fake website and a scam. I ordered a book, received a confirmation email. A month later, no book and no replies to four emails asking what's happen... See more
Can't give no stars. This is a scam site trying to look like the Amazon book depository which has been liquidated. I narrowly avoided losing almost £50 to this scam.
Scam
1 star is generous.
Avoid at all costs. I ordered a book on 2nd January and never received it.
I have sent emails but have not received any replies.
Scam company.
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY. I believe they are stealing people's credit cards and information then selling it off to a third party. Why do I think this? When you make an order you won't hear anything for weeks besides a confirmation email telling you that your card won't be charged until the order is dispatched. I read reviews and cancelled my card after ordering, yet I still ended up with the books from Amazon that had been gifted to me from a random person. I have contacted the company to return the books but they will not respond to any emails and there is no phone number to contact. Something very sketchy is happening here, do not risk your credit card and your personal information with these people.
SCAM
Same as evryone else also got scammed by them. Never received the book and they ignored all my messages
Scam website
Scam website. No customer service. ordered book 4 weeks ago. No response, no record of order on My Account but I did get an order confirmation.
This company is a scam
This company is a scam. You will not receive a confirmation email or any product. DO NOT USE
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Ordered book way before Christmas. Have chased several time but have not received a response or the book
Fake website
Fake website, beware. Bought a couple of books end Nov, received a confirmation email but order is still in ‘processing’. Sent 3 emails chasing this with no reply. The refund policy page does not have any physical address or email for exchanges or refunds. Luckily not been charged for the purchase. Have called my bank to report this. Should have done my research first.
Same as everyone else
Update - Six weeks later, not delivered yet, no reply from customer service. Don't use this website.
Same as everyone else, do not use this website. Ordered a book more than two weeks ago; supposed to be a Christmas present for my son but I've had no communication from them apart from the confirmation email. I emailed them, no reply. Do not use this website, awful service.
Awful service
Awful service. Never received my book in time. No responses from them. Requested a full refund. Should have gone with my instinct and bought from Amazon.
Same as everyone else
2 weeks later still processing, no email, nothing
Yep same as all the other reviews
Yep same as all the other reviews. Ordered a book for a special person and have heard a thing even though I've written to them. I think I've paid by credit card so may be able to get it back. Shame on this company. I was happy that I'd found this book so obviously I stopped looking. Looks like my special person won't be getting a Christmas present
Ordered a book
Ordered a book. Still processing two weeks later and no reply to any emails.
Do not use this site
Never received order - do not use!
Placed an order on 1st October which never arrived. Have emailed twice to follow up but no reply.
Do not use!
Order Placed 09/2024 and Unfulfilled
I ordered a copy of a Hardcover book, costing nearly £90, on 27/09 and have to date recieved no updates, no contact and no book.
I will be speaking to my Bank to reclaim the funds paid.
Order placed on 11th October
Order placed on 11th October, no confirmation email received. Emailed them twice since, for update, no reply received. Order still shows as 'processing' on my account today, 25th October.
DO NOT USE
Placed an order over 4 weeks ago and it is still showing as processing with zero email updates. I have emailed them 3 times over the last 3 weeks to request an update, and have not had a single reply.
Avoid
Avoid - total scam
I purchased an order on the 30th September 2024 and it is still showing as processing 3 weeks later with no response to follow up email.
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