bookfromlocals.com Reviews 134

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Very easy to book our jeep safari tour up the mountains. Quick responses from Olga on WhatsApp. Picked up on time. Lunch which was included was delicious. Only one small down fall was the guide gave u... See more

Rated 1 out of 5 stars

Absolutely terrible service. First when we arrive they seemd hesitant to take card as payment, because of taxes. They even said it in their language and thought we couldnt understand. Secondly they th... See more

Rated 5 out of 5 stars

Booking from someone other than your travelling agency it may feel unreliable or scary for anyone. We took a risk by booking via bookfromlocals.com and it was the best thing ever. The whole experience... See more

Rated 5 out of 5 stars

Amazing experience going through bookfromlocals . I mesaged for late at night around 11pm to get information and book an activity for the next day. I got very quick response. Person dealing with me (... See more

Company details

  1. Travel agent
  2. Cultural tours provider
  3. Sightseeing Tour Agency
  4. Tour Agent
  5. Tour operator
  6. Travel deals

Written by the company

Book From Locals is a booking platform that started in 2019. We connect tourists to excursion providers in Turkey, Greece and Spain. We are a member of TURSAB (Turkish Travel Agents Association) with registration number 4278 under the name Besem Travel.


Contact info

4.0

Great

TrustScore 4 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Company not professional not suggest go any trip with them

I went with them trip to Bursa but Program was incomplete about two places not visited ( Tombs of Osman and Orhan and Kozahan) and Green Mosque only look from out we have visited a lot of market places and bazars like silk shop and gam shop instead of the main places in the program and give us only 30 min tour in city and then go to clothes market for one hour
I going to see bursa that main of trip not to see market and shops

31 March 2025
Unprompted review
Rated 1 out of 5 stars

‼️ WARNING

‼️ WARNING
Staff- is rude and only interested in how much money they can make on the day but very polite until you have the paid for the ride.
My family was picked up late, no apologies.
We had no practice for the quad bike ride so I was not surprised when my 18 year old made a mistake but I was surprised how quickly he was told that they would have to take him back to base. The situation was saved by the only lady who spoke English working with the company but requesting that my son rides with his father.
You are not allowed to use your phones or camera even during the break stop which was not necessary as none of the guests smoked.
When we returned we were priced £45 for our photos and gestures to leave if we didn’t want to pay the price.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Our trip to Land of Legends through…

Our trip to Land of Legends through book from locals was absolutely incredible! The entire process was so easy, and the team couldn't have been more helpful. They went above and beyond to make sure everything was perfect.

Unlike many other options out there, this was a true hidden gem—no rip-offs, no hidden costs, just a fantastic experience from start to finish. We did everything from the daytime attractions all the way to the night show, and it was all included!

If you're considering booking, don't hesitate. Ask any questions you need—their customer service is outstanding. Highly recommend this service for a stress-free and unforgettable visit!

13 March 2025
Unprompted review
Rated 2 out of 5 stars

Cappadocia - buyer beware

Booked the 2 day trip to Cappadocia originally for the Thursday but advised 10pm the night before that there were insufficient numbers so moved to Saturday instead.Paid a €20 deposit by bank transfer with the remainder to be paid in cash on the day. Was picked up on time and journey continued but as the van was overheating had intermittent stops and a 2 hour stop at a garage to get it repaired. No communication whatsoever from the guides. Once we got going again, the guides came to life to collect the monies and cross sell 2 lunches at €15 each and a jeep safari for €40 (again for cash).An online search shows that this retails for €25.
We visited an underground city as per the itinerary- but only on 1 level and not the 5 as advertised. The lunch was nice and at this point the itinerary was barely recognisable. The jeep safari was excellent and returned us to the hotel. We opted to stay in the cave hotel which was very comfortable. As we went in to dine that evening we were advised of the breakfast and departure times for the following morning.
Day 2 saw a sales trip to an onyx/ jewellery workshop, followed by one to a leather outlet - a photostop as per the itinerary then yet another sales outlet - Turkish nuts and sweets.
It was then straight back without visiting any of the sites listed nor the ones missed out from the previous day. Very disappointing.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Boat and coach trip from Kos to Nisiros

We booked a boat and coach trip online and then got a prompt response and thr process from then onade me feel at ease, keeping in touch at all stages via WhatsApp. The trip was an enjoyable experience and as expected.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Found this company when I hadn't been able to book a trip through my usual Apps. Was really impressed by their helpful approach and their use of WhatsApp to make communication easy. Just had to pay a small deposit to book. On the day everything went smoothly. Pick up was about 10 mins late but the bus had a Sig showing the destination which really helped. Everything ran like clockwork and the trip was just as promised although not quite as long as suggested. A great trip and roughly half of the amount wanted by my tour operator for the same trip.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time and money

Don’t waste your time and money. The worst excursion we’ve ever had.

The program on the website is not true. They will spend your time in their partners’ shops (this shopping stops not stated in the official program). Instead of lovely city tour you will get a shop tour for your money (40€/adult boat trip+cable car+Lunch & Waterfall). We spent 45 min. in the jewelry shop, but we had just 10 min. to see Düden Waterfall and 7 min. (Instead of 30 min.) free time on the mountain (when Tünektepe Cable Car).

Photos on the website (in the program) are not true. You will see absolutely different view on the waterfalls, because it’s not the same waterfalls 😄

Boring one hour cruise with NO Lower Duden Waterfall view. You will see JUST the sea and one island (no one even told us the name of this island), cargo terminal. It will be absolutely different boat trip, no relation to the old town and waterfalls.

Inconvenient transfer: kids under 6 y.o should sit on the parents’ lap, no car seat option even if you want to have yours; not enough spaces in the bus for the group. We were waiting around 30 min. one family 🙄

English speaking guide will tell you just few sentences during the whole tour. Read some information about Antalya Old Town before you go and make your own bucket list. It’s not a guided tour. You will walk without guide and your group.

No fish option at the restaurant, you should pay extra even for water. Looks like a bazar in the restaurant: waitresses will offer you to buy additional dishes and drinks all the time. Food was ok. Kids under 6 will not get food and you should pay extra.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Found online by fluke

I found this site while i was in Antalya , i was abit doubious as to whether i was going to be scammed or not , but i gave it a go , as the Lady on whatsapp (Anna) was very professional polite and informative (also i only had to pay a deposit ) my first excursion was a boat trip , and not only was it a great day , it was cheaper than i was quoted from the excursion people on the front . We are due to go on our next trip Saturday and so far everything has gone very smooth . Highly recommend ✌🏾. Leanne Manchester!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Very recommendable

If you’re thinking of going then you should definitely consider it. It was such a great experience and we had the best tour guide Ertan. He had made the experience better than expected and made it very enjoyable

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service, very friendly and kind stuff, highly recommend to every one especially if you first time in Turkey!!!☀️ Good price and unforgettable experience!!!! Stunning views!!!! Ertan and Erol are the best !!!!✌️

16 February 2024
Unprompted review
Rated 1 out of 5 stars

Be Mindful

Just be careful if you are just enquiring with the company as they will put you in pre booked list and told you could confirm later, we did not agree with any excursions and they texted a day before being pushy by confirming date and time and at 3am they will ring the whatsapp saying the whole bus waiting even though like I said no confirmation nor payment been made. Crazy!

So if you are enquiring by WhatsApp like they would ask be mindful.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Tour to Pamukkale

We took a tour to Pamukkale. The guide was very funny, knowledgeable and great with the organization. We had an amazing time from the time of pick up till the drop off. Absolutely recommend. Communication was great.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic day!

Very easy to book our jeep safari tour up the mountains. Quick responses from Olga on WhatsApp. Picked up on time. Lunch which was included was delicious. Only one small down fall was the guide gave us minimal information on the places we stopped as opposed to the other guides on similar tours. May possibly been due to the language barrier but still had a fantastic time.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Quad safari, Belgrad

Glad to choose them for my AtV ride tour in Belgrad. OLGA helped me out and was responsive through out. Good communication and I should mention again, they were very responsive to all your queries. Highly recommended

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Booked 4 tours in Antalya

Booked 4 tours in Antalya. Paragliding, boat trip, fishing and scuba diving. The lady, named Hayat was my booking personnel and helped me a lot in managing my days and times as i had a very tight schedule. . Due to my short schedule, i was unable to perform scuba diving tour and my booking fee was refunded to me imidiately. The tours were awesome and the service was great. The pick & drops were very comfortable and punctual. Thanks alot for best services. Special thanks to Ms. Hayat.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Super Turkish bath

From start to finish, trip organised brilliantly by Hayat, transfer was on time and took a short while to get to Lara Hamami. Friendly welcome and guided through the various stages of the Turkish bath. Lovely clean Hamami and both masseurs excellent. Hi to Ahbar , thank you from Simon 😁 would definitely go again.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Best excursions service in antalya in terms of money and value

This is by far the best people to do excursions with. The offer the same excursions as hotels and the bazaars but way cheaper. Everywhere else they want to suck every penny out of you. These guys got fixed prices no haggle business. They are very punctual and every excursion comes with shuttle service, so they will pick you up from your hotel and back. Best service for excursions and all done by few messages on WhatsApp. Lovely stuff

22 October 2023
Unprompted review

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