The transition to using the Pebble booking system has been really straightforward with excellent support from the Pebble team. The booking process is really easy for my customers and having the re-en... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Much better since instant booking is possible. We were getting frustrated with the nursery taking such a long time to confirm and then rejecting our requests sometimes over a week late. It felt quite... See more
Pebble have been fantastic since we joined in June 2025 - Saoirse, Jack and the team have really gone above and beyond to onboard us, ensure we are set and are always available when support is req... See more
I previously wrote about getting stuck in a loop when trying to book childcare. The Pebble support team were very quick to respond to my review and found the problem was my account was only set up for... See more
Company details
Written by the company
The smartest way to manage and book childcare or activities - with just a few clicks you can find an activity near you, book a service, or a childcare session instantly. We give you the freedom to handle anything life throws at you by offering you a range of convenient solutions in a smart intuitive platform. Whether you are a parent, or provider, we've got you covered.
Contact info
United Kingdom
- support@bookpebble.co.uk
- bookpebble.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Pebble
I have been using Pebble for about 4 months and the team have been brilliant.
The app is very easy to use and if ever I’ve had a problem George has always been there help.
Would highly recommend!
Very helpful and great service from the…
Very helpful and great service from the lovely people at Pebble! As a business owner I have really appreciated all the special offers and discounts to pass on to my customers as well as the tech support.
Have had the best experience with…
Have had the best experience with Pebbles. Started April for my toddler art classes, have had continuous support since then. Will continue my business relationship with them.
A great booking platform
A few of our franchisees began using BookPebble in September 2022 as a booking platform for our music and movement classes. Over the months the BookPebble team have listened to what we required in the booking platform and added these functions to the system.
Recently the whole franchise has moved over to their subscription model and we are really excited to all be using BookPebble as our booking platform.
We find it very easy to enter our class details, customers find it easy to book and we have had great support from the team - especially Jack and Callum.
The group toddler sense in Purley is…
The group toddler sense in Purley is brilliant by far my Daughters favourite place. Georgia is lovely who runs it and always makes it the best session
Easy process for listing and booking
As an activity provider I have found listing my classes on Pebble really easy. My customers have complimented the ease of the booking process too.
Always happy with the service
Always provide a quick service. Reply via email or telephone. Always willing to help with a solution or give ideas. Very happy with the level of support. Thank you
Easy to use and implement so far
I run mums and babies fitness classes and so far the platform has been easy to get to grips with and incorporate into my website. The team are fantastic at responding to questions and more than happy to jump on a call if you need.
There's still some functionality which I'd like to see built in, but it feels like the team are receptive to new ideas so fingers crossed these are considered.
BookPebble is a brilliant website for…
BookPebble is a brilliant website for activity providers to use. The team are super helpful but also it has grown in ease of use even more in just a few months. They clearly listen to their customers, both activity provider customers and customers who book through the site.
Credit to Jack and George who have both gone above and beyond to help set up my page and also check I am happy with everything.
I would highly recommend listing with BookPebble if you haven't already!
Excellent Team
I've worked with Pebble for a good few months now and have found the team very accessible and knowledgeable. Even when there has been an area of contention, it has been worked through in a very friendly and objective manner. George and the rest of the team are a credit to the company.
Thank you George and team for always…
Thank you George and team for always being on hand to help. Super efficient and always friendly. Pebble has given my business a huge boost at a financially difficult for all so I really appreciate the discounts we have received as well. My parents are also very happy with the system, very easy to use their end and ours. Great customer service! Thoroughly recommend
Pebble are great!!
Pebble are great - so helpful and George is always in touch to support us if we have a problem/ question. The system is getting better and easier to use and the discount codes really help to boost my business and are very much appreciated.
Brilliant customer service
Customer service was super helpful and went above and beyond for any questions I had :)
Very Happy with Pebble
Using Pebble has boosted our extra sessions. The convenience of using the app means parents can book and pay for extra sessions on the spot. Less admin for us and easier for the parents.
The intro from Bev and Dane was great and the customer service, also from Bev, is very helpful for my team.

Reply from Pebble
Highly recommend Pebble and George!
I have recently taking the plunge and bought into a franchise, setting up my own business running pre school classes. I had the choice of two different software booking system options, one more established company and one newer with great offers.
I decided on Pebble (newer option) and I can honestly say so far I have no regrets. I have to highly recommend George, he has been fantastic!
My previous job was a Nursery Manager and I have dealt with system support before and none of them have been on par with George - friendly, helpful, available, efficient and I feel confident in his work.
Thank you George and the Pebble team.
I would happily recommend Pebble.

Reply from Pebble
Revolutionary software for my nursery!
Pebble has revolutionised my nursery business!
We are a busy nursery and filling the few available spaces we have has always been time consuming, many evenings have been spent, after the nursery has closed responding to requests from parents, amending rotas, reinvoicing and so on.
Pebble has been able to ensure that all of our available spaces are filled with a huge reduction in admin for myself and my team.
Our parents also love the ease of use, and the comfort Pebble provides them knowing that they can secure an additional session with with us almost instantly, at the touch of a button.
It has been (and continues to be) a very challenging time in our industry, and Pebble has completely taken the stress away from managing bookings with our existing families, and has generated us new business - a godsend!
Excellent Customer Service
Pebble are developing their software. The concept is fabulous. As a large, new swim school we have asked a lot of questions. Their customer service is exceptional!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







