I wrongly wrote a bad review for books…
I wrongly wrote a bad review for books ie. It was my mistake and books ie was not the company I was writing the bad review for. And will be ordering from them soon
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wrongly wrote a bad review for books ie. It was my mistake and books ie was not the company I was writing the bad review for. And will be ordering from them soon
Books arrived within a week :) Happy to be supporting a local business.
Ordered books for my niece's birthday from here as we live in England and the postage was ridiculous if I used our local bookshop. They were posted promptly but sadly lost in the post. I emailed to let them know and they got straight back to me and it Turns out that by fluke rather than design this shop is based just down the road from my brothers house so they offered to rewrap the books and drop the parcel off so she got them in time for her birthday. Excellent service :)
Ordered first and last time .Wanted to support small business - even by paying same price for postage as for a book.I pre-order a book in April , which was realised 11 th of June.today is 17th and just received notification of posting it.Despite multiple emails and expressing how disappointed I am - what’s the point of pre order I you are sending books week after official release to all the shops?
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.