No party, no refund, no contact
Avoid. I booked a gaming party for my son at the Curzon Victoria. There was a technical hitch which they tried to blame on our Switch. We proved that to be incorrect after a long time of them blaming us, my partner even went to buy a new Switch. They offered a refund and we took the disappointed children home. But then NO refund has come. I have emailed Book The Cinema on their web contact form repeatedly, no reply. There is no phone number. Eventually I did a deep dive and found their parent company UniqueX and called them, I got hold of someone in the technical team eventually, but he had no idea what to do. Appalling.


