Book Vault Reviews 23

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

There is a reason that KDP is the leader. I cant imagine a worse experience. They take days to get back to requests and questions. The proofs arrive with errors of their fault and then say “oh trust... See more

Rated 1 out of 5 stars

Hi I am a paying customer of bookvault and very disappointed over their treatment of me. I sent a support email request emails since monday to rectify an issue marked urgent another email on tuesday,... See more

Rated 5 out of 5 stars

The support team with bookvault.app were very helpful assisting me throughout the entire process uploading my book. They are also the best priced company I have found my objective was to give the best... See more

Rated 5 out of 5 stars

I have had books simply printed for me in the past by PrintOnDemand. they always did a great job. I am now aware of BookVaulkt. This morning I rang them so I could speak to a real person and get... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Get access to our e-library and discover titles that will change your life. At BookVault, we value good self-aid books, and we are devoted to providing excellent service.


Contact info

3.3

Average

TrustScore 3.5 out of 5

23 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

PLEASE AVOID THEM

I spent lots of money to publish a title, you have to pay an initial fee just to get a title published on their website (around 20£), and then I ordered my proof of author, each one with a cost of £5.

Since the quality of the paper of the first order was rubbish as well as the binding quality, Curtis from the customer service suggested me to upgrade the book with a better paper, which I stupidly did.

Again, £5 spent to get my author copy with the upgraded page, as per Curtis recommendations, I realised that is impossible to colour on this type of page because it's coated (mine is a colouring book and Curtis told me that this type of page is perfect to colour on it)

There are no other options available for me, I spent over 30£ for nothing and I requested a refund but they are ignoring my emails.

On their website they claim they can print colouring books but there are no decent papers available!

The thinner page is see through and the thicker one is coated.

Time and money wasted, please avoid at all costs, there are better printing companies out there.

22 December 2023
Unprompted review

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