Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was quick and easy and a lot cheaper than my previous firm qouted
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
Considering that I had no claims bonus and after searching high and low for a car insurance Boom accepted me on Money supermarket with just a click away. A very low premium which I managed to secure a... See more
Company details
- #195 of 226 best companies in Insurance agency
- #115 of 138 best companies in Insurance company
Contact info
United Kingdom
- feedback@boom.co.uk
- boom.co.uk
4.3
Excellent
8K reviews
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Thank you for your kind help.
13 April 2026
Great price easy to fill in forme
15 April 2026
Registering with Boom for my car…
Registering with Boom for my car insurance was pretty straightforward. The premium was competitive, about £15 a month less than what I was paying before so made sense.
30 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Unwanted Policy - cannot cancel!
I have been out of the country and had limited access to my phone, On returning to the UK, and several days before the renewal was due, which was 15th April, I attempted to contact Boom, to advise them I wished to cancel.the renewal as I'd found a cheaper quote. There was no option on the app and having failed to get a respond from the live chat, I emailed them and still no reply. After which I noticed they had taken the money (12th April). I find the lack of telephone support incredibly frustrating especially as a pensioner, with limited tech experience. I cannot afford to be paying out on an insurance I do not want, and cannot seem to cancel despite numerous attempts to contact them. Can anyone advise pls?
Thanks for your reply requesting further information and policy details. How do I send this to you as I cannot respond directly to your reply?
An email has been sent re policy no. 29830108254.
10 April 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
Thank you for providing your details for us to locate your policy.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
Had my policy for 9 months
Had my policy for 9 months, had a bump, Initially said they would process the claim, a week in they emailed saying they were not paying out. reading the reviews this is a common occurrence with them!
The next day e received an email saying they wouldnt renew my policy (due for renewal in the next week)
The damage on my car is cosmetic only it wasnt a bad bump.
Stay away from this company!
9 April 2026
Unprompted review
Reply from boom
Hi Sarah,
We're sorry to hear about the experience you've had.
We'd like to investigate what's happened here, so please could you respond to our request for more information (incl. your policy number and vehicle registration number), so that we can locate your policy and look into this.
Team boom
Quick and easy fantastic
13 April 2026
quick and easy!
12 April 2026
really easy to set up an insurance and…
really easy to set up an insurance and good prices!
11 April 2026
Great quick online quote. Very good price really happy
Great online service
Best price quote.
Very happy customer
Will definitely use again
10 April 2026
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