Boomerang.bet Reviews 

927
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. However, many customers faced significant difficulties with payment and withdrawal processes, frequently reporting slow processing times and uncredited winnings. Customer service was often criticized for slow response times or a complete lack of communication, particularly concerning account closure requests. Some also noted issues with bonuses not being credited correctly. Conversely, some people were satisfied with other aspects. Customers appreciated the website for its live gaming and the availability of various bonuses. A few reviewers also found the service fast and helpful, highlighting quick support and a good selection of games.

What people talk about most

Payment

People report negative experiences with payment, citing slow payouts and issues with withdrawals. Customers... See more

Response time

Clients share negative opinions on response times, with many reviewers expressing frustration over slow... See more

Customer service

Consumers consistently express dissatisfaction with customer service, citing extremely poor support and a... See more

Service

Users describe ambiguous interactions with service, with many reviewers expressing significant... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its interface and ease of navigation... See more

Reviews shaping this summary

Rated 2 out of 5 stars

After a full day after a withdrawal request I received an email that I can only withdraw €500 max per day. This will take forever to withdrawal assets. Not satisfied so far. I would like to change... See more

Company replied

Rated 2 out of 5 stars

*update: took 4 days to receive money. Too long in my opinion, but they paid out eventually. Be aware that you need a fully registrated account and withdrawal limits can be low standard €500. Its... See more

Company replied

Rated 4 out of 5 stars

Good casino, fast payouts, good games, and fair betting they also have lots of bonuses and tournaments, that have great prizes

Company replied

Rated 4 out of 5 stars

Well i think you guys respond verry fast and always willing to help and thats inportant ! Like last time with my deposit so exually no complaint from me here

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino

Written by the company

Boomerang Bet hit the market in 2023, operating under a Tobique license with a sharp focus on professional sports wagering. Unlike typical hybrid sites, this platform treats its sportsbook as the primary engine, leaving the casino to serve as a high-quality secondary feature. The sports environment prioritizes live action. In-play markets refresh constantly across football, basketball, and tennis, ensuring odds reflect every shift on the field. To sharpen your strategy, you can utilize the integrated bet builder or follow events via live broadcasts and real-time statistics. This setup grants you total control over how you structure your slips as the match unfolds. While betting takes the lead, the catalog features a massive 30,000-title collection from over 150 providers. You can pivot from the stadium to over 1,000 live dealer tables or explore a slot library that spans every imaginable mechanic. Everything remains accessible through a streamlined interface designed for quick transitions. Financial flexibility is a core strength here. The system handles 14 fiat currencies (like CAD, AUD, and PLN) and a wide array of crypto assets, including Cardano and Ripple: Limits. Withdrawals start at €10, with caps reaching €5,000 daily and €75,000 monthly; Support. A 24/7 live chat and an 8-category Help Centre ensure technical issues never stall your progress. Refine your betting tactics and access a massive game pool today at Boomerang Bet!


Contact info

2.8

Average

TrustScore 3 out of 5

927 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(927)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I put a bet of .50 and it changed into…

I put a bet of .50 and it changed into 1.25 I went to get a site that fair

4 April 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to hear that something did not appear as you expected. Based on the information in this review alone, however, we’re not able to identify the account or verify the specific betting event you’re referring to.

Without the relevant account details, we can’t check the bet history, stake adjustment, or the circumstances around that session. If you would like this to be reviewed properly, please contact support using the email address linked to your account so the team can locate your profile and examine the matter in detail.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

I sended a few emails about my account…

I sended few emails about my account closure no respond at all its over 7 days .So Guy's stay away from this BIGGEST
BIGGEST SCAMMERS

27 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry for the delay you experienced. Your request was received, and your account has now been closed in accordance with the relevant procedure.

We understand that waiting for a response on a matter like this can be very frustrating, and we regret that the handling time gave you this impression.

Kind regards,
Boomerang.Bet Casino Team

Rated 5 out of 5 stars

good selection of slots

good selection of slots, mostly play the classics. site interface is kinda basic but it gets the job done. withdrawals take about standard time.

8 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Davis, thank you for the honest feedback. It’s great to hear the slot selection works well for you, especially if you enjoy the classics. And while the interface may feel simple, we’re glad it still makes the overall experience easy and functional.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

This is a scam

This is a scam. Don't waste your money on this. It's impossible to cash out.

21 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to read your comment. However, based on the information provided here, we were unable to identify any account related to your case.

Without the necessary account details, we cannot verify or investigate the withdrawal issue you describe. If you would like us to review the matter properly, please contact us using the email address registered to your account so we can locate your profile and check the situation.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

withdraw in under review for 99hour

i was made a withdraw which is now almost 99hour in under review. according to the terms it should be paid within 96hour. i don,t know what is going on and what is going to happended.
withdraw transection id :
603a73e0-dad0-40d0-a94e-425f4f5b069c
check this one

22 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We understand your concern. Your withdrawal is currently still under review, and your case has already been escalated to the relevant team for additional follow-up.

We can also see that one of the previous withdrawal requests was cancelled from the account, while one active withdrawal request remains in progress. You have already been informed about the escalation, and the responsible team is now reviewing the case.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

The company is a big scam,Stealing people money If you play a game and win you we never get your money back.

This company scam me of $2861 up till now I never get my money back. This is getting too one month now, please don’t use your money playing games with them, the company is a big fraud and scam
I use $1250 play games and now I never get my money back telling me submit your document every time and I submit my documents I never get my money back. It’s a big scam.

3 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We understand that this situation is very upsetting for you. Please note that withdrawals on your account are currently delayed for security reasons and remain under review in line with our procedures.

Our team has contacted you several times requesting a specific verification photo: a selfie holding your ID document with our website clearly visible in the background. So far, the images submitted have not matched that request, which means the verification cannot yet be completed.

Once the requested document is provided in the correct format, your case can continue to be reviewed.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Scam site they stoled more than 500€…

Scam site they stoled more than 500€ from my account everything I played there is nothing in history of playing they said bets was invalid and yet they dont want to return my money for Invalid bets

19 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to read your comment. Your case has already been escalated to the relevant specialists and is currently under review.

As the issue was reported on Friday, the review could not be completed over the weekend. We are still waiting for the final response from the responsible team regarding the bets in question.

As soon as the review is finished, you will be informed of the outcome.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Zero support and no withdrawals

So early march I sent in a request to self exclusion via the email on their website. After one week I received to reply or confirmation. Then I made a deposit, I won, verified my account and tried to withdraw. After three days, nothing had happened to the withdrawal. So of course, I cancelled it and lost it.

A note for users out there, DO NOT gamble at this site. They offer zero support, or accountability. Zero gambling tools (like break or limits). Just avoid this one. Qbet or leovegas etc is much much better and withdraws within a few hours.

17 March 2026
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to read your review. However, based on the information provided here, we were unable to identify any account related to your case.

Without the necessary account details, we cannot verify the self-exclusion request, the withdrawal, or the communication you described. If you would like us to review the matter properly, please contact us using the email address registered to your account so we can locate your profile and check the situation.

Kind regards,
Boomerang.Bet Casino Team

Rated 5 out of 5 stars

Withdrawals are very fast

Withdrawals are very fast, and there are no issues when making a deposit.

4 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Thank you for your feedback! We’re glad to hear that both deposits and withdrawals have been smooth and hassle-free for you. A reliable payment experience is something we always aim to provide.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Not willing to cancel my account

I’m trying to cancel my account, but seems like they refuse to let me. First I tried via my profile in app, but that is not possible, for some reason. They wanted me to write an e-mail. I sent the e-mail, but the reply was that they wanted to know why, and if there was something they could do to make me stay on the betting-service. I didn’t feel the need to elaborate, so I declined giving a reason and simple told them one more time to delete my account. No actions, no replies. I have now once more asked if they would delete my account. No actions, no reply. Only a steady stream of ads and spam from them. They have no unsubscribe-link in the e-mails either.

Very annoying business!

16 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to read your review. However, based on the information provided here, we were unable to identify any account related to your case.

Without the necessary account details, we cannot verify the closure request, the email communication, or the subscription settings you described. If you would like us to review the matter properly, please contact us using the email address registered to your account so we can locate your profile and check the situation.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

beware of scam

beware of scam, the site is no longer responding to chat and emails, no one has been replying for 2 weeks, weak casino, weak winnings compared to other casinos! I still do not recommend it!

17 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to read your comment. Your request regarding account closure has been received and is now being processed.

We understand that not receiving a reply can be frustrating, and we apologize for the delay. Your case is being handled, and you will receive a response through the official channel used for your request.

Kind regards,
Boomerang.Bet Casino Team

Rated 5 out of 5 stars

Fast payouts

Fast payouts, fast deposits, good design, no bugs

13 February 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Mark, thank you for the concise feedback! We’re glad the platform feels stable and that deposits and payouts have been quick and straightforward for you.

Kind regards,
Boomerang.Bet Casino Team

Rated 2 out of 5 stars

Avoid Avoid

Contacted them to set limit on live help was told to E-mail them so done that a day later no response so I have Emailed them to close my account because of the very poor customer care still no response.They will come on here with some excuse as I seen some of there reply’s.

10 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to hear about your experience. You contacted us requesting to set a weekly limit and later asked for your account to be closed after not receiving a response.

Due to a high volume of emails, there was unfortunately a delay in replying. Your request has now been picked up and the account closure process is being initiated according to the standard procedure.

Thank you for your patience.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Avoid

Avoid.
Spam mail all the time. Fake bonus emails. Avoid avoid avoid

9 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to hear that you feel this way. However, based on the information provided in this review, we were unable to identify any account associated with your case.

If you are receiving promotional emails and would prefer not to, you can always unsubscribe using the link included in the email or contact our support team so we can review your preferences.

If you would like us to check your situation in more detail, please reach out to support using the email address associated with your account so we can assist you properly.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

SCAM site

SCAM site. !!!!

8 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to see this feedback. However, based on the information provided in this review, we were unable to identify any account associated with your case.

Without the necessary account details, we’re unable to review or verify the situation described. If you would like us to investigate, please contact our support team using your registered email and provide your username so we can assist you properly.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Idiots need use vpn to withdraw money

Idiots need use vpn to withdraw money

8 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to see this feedback. However, based on the information provided in this review, we were unable to identify any account associated with your case.

Without the necessary account details, we’re unable to review or verify the situation described. If you would like us to investigate, please contact our support team using your registered email and provide your username so we can assist you properly.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

I win 300 euro but i cant withdrawal…

I win 300 euro but i cant withdrawal only in cripto!
But befor withdrawal they asking me to deposit 300€ to withdrawal 300 !
Dont belive them its a scam casino
I never feel my self soo bad!
Its okay if i lose but not like soo

1 March 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry you feel this way. Please note that we do not require an additional deposit in order to withdraw your own funds.

When you contacted support, our agent asked whether you were seeing a specific error message and requested clarification so we could investigate properly, but the chat was ended before we received further details.

If you are still experiencing an issue, please contact us again and provide a screenshot of the message shown during the withdrawal attempt. We’ll be happy to review it and clarify what happened.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Avoid this site at all costs

Avoid this site at all costs! I signed uo earlier this month with the sports bonus. The rollover requirements are to be met in 30 days which is reasonable. I noticed that within 10 days, it was showing that it was about to expire and I was scrambling to bet anything that qualified to meet the bonus requirements including sports I'd never bet on. Ended up getting enough bets just in time only to be told by an agent that I didn't. Also didn't get credit for a winning wager that was placed in time and wasn't even being shown as a graded result. Just stayed open and unsettled. I asled to get transferred to a supervisor and then dealt with Kendra. She was trying to say that there was different kinds of bonuses. I sent screenshots of my specific bonus as well as the 30 day rollover requirement as well as mine expiring within 10 days. As she was looking into it, I asked more than once to tell/show me what other sports bonuses she was talking about out of curiosity. She wouldn't reply and eventually admitted that there was no other bonuses and just the one with the 30 day rollover requirement! I told her then it's a clear error on their end that mine was somehow only about 10 days. She would still not admit it as an error on their end and continued to send me the rollover requirements which I already knew and told her that I'd read already. She then became rude and condescending. Saying "glad you can read" which I called her out on. Only to be saying she wasn't saying it in an insulting way. Ya, right. Later in the conversation saying "come on SWEETY...". Called her out on that too and she asked how was that an insult and if anything, it was a compliment. I asked her to read it in it's context and who calls someone they don't know SWEETY? I'm sure she was just trying to get me to be rude or aggressive back to her but I wouldn't. This is coming from a supervisor?! I have screenshots of all of this. I've dealt with some bad sportsbooks and agents of the past 25 years and this is by far the worst.

14 January 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Thank you for taking the time to share your detailed feedback.

We’re sorry to hear about the difficulties you experienced with the bonus and your communication with our support team. We have reviewed your case and can see that there was a misunderstanding related to how the bonus conditions and wagering period were displayed and interpreted. To resolve the situation, we reactivated the bonus for you on an individual basis with the correct and current conditions.

Please note that the bonus terms clearly outline which types of bets count toward wagering, and this information was shared with you during your conversation with our agent.

We also apologize if the tone of the communication did not meet your expectations. Your comments have been forwarded to management for internal review, as maintaining a professional and respectful level of service is very important to us.

We appreciate your feedback, as it helps us improve both our platform and our customer support. Should you have any further questions, our team remains at your disposal.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Avoid at all costs

Slowest payout ever. Customer support doesn't care and are rude. Avoid this site!

29 January 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We’re sorry to hear that you’re dissatisfied with the payout speed and your interaction with our support team. This is certainly not the experience we aim to provide.

Unfortunately, since we did not receive any identification details from you, we’re unable to locate your account or review the situation. Without this information, we cannot verify what occurred or check the status of any withdrawal.

If you decide to contact our support team again and provide your account details, we’ll be glad to look into the matter and assist you.

Kind regards,
Boomerang.Bet Casino Team

Rated 1 out of 5 stars

Avoid this casino - they cheat the banking system and ignore self-exclusion


I’ve had a terrible experience with Boomerang.bet and everyone needs to know how they operate. This isn’t just about losing money; it’s about their shady business practices.
First of all, they are masking their payments to trick banks. When I looked at my Revolut statement, the deposits weren't under the casino's name. They appeared as "Divert Diet" and "Hypergate London". This is a huge red flag. They are clearly trying to bypass banking filters by pretending to sell diet food or tech services instead of gambling.
Worst of all, I had a self-exclusion in place because of a gambling problem. They knew this, yet they still sent me promotional SMS messages. Those messages had direct links that completely bypassed my block and let me back into the site. Because of their "technical glitch," I ended up losing 8,000 EUR that should have never been allowed to be deposited in the first place.
When I contacted their support (Ticket #8MVIM6), they just quoted some generic terms and refused to take responsibility for their own system failure. I have already reported them to the tax authorities and the licensing board.
Check your bank statements if you play here – you’ll see they aren't who they say they are. Stay away, there are much better and more honest casinos out there.

Update / clarification of the timeline:
For clarity, my account was self-excluded/closed on 21 October 2024, which I can document with screenshots and account records. Despite this, I later received promotional SMS messages containing direct links that allowed me to access the site and deposit again. The losses occurred after the self-exclusion was already in place and due to this system failure.

20 January 2026
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

We take matters related to responsible gambling, account restrictions, and payment processing very seriously, and we appreciate the opportunity to address your comments.

According to our records, your self-exclusion request was received on January 21 and your account was blocked on the same day. Once an account is closed or self-excluded, all marketing communications are automatically disabled. In rare cases, system-wide updates may require a short processing window before all channels are fully synchronized, but no intentional promotional contact is made with self-excluded players.

Regarding your request for a refund, your case was reviewed by our specialized payments team, and a decision was made in accordance with our Terms and Conditions, which unfortunately did not allow for a refund to be granted in this instance.

As for payment descriptors, these are determined by our licensed payment service providers and can vary depending on the acquiring bank and processing route. This does not affect the legitimacy of transactions or the regulatory compliance of our operations.

We understand your frustration and regret that your experience did not meet your expectations. If you would like to discuss your situation further, our support team remains available to review any additional details you may wish to provide.

Kind regards,
Boomerang.Bet Casino Team

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