Boomerang.bet Reviews 

927
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. However, many customers faced significant difficulties with payment and withdrawal processes, frequently reporting slow processing times and uncredited winnings. Customer service was often criticized for slow response times or a complete lack of communication, particularly concerning account closure requests. Some also noted issues with bonuses not being credited correctly. Conversely, some people were satisfied with other aspects. Customers appreciated the website for its live gaming and the availability of various bonuses. A few reviewers also found the service fast and helpful, highlighting quick support and a good selection of games.

What people talk about most

Payment

People report negative experiences with payment, citing slow payouts and issues with withdrawals. Customers... See more

Response time

Clients share negative opinions on response times, with many reviewers expressing frustration over slow... See more

Customer service

Consumers consistently express dissatisfaction with customer service, citing extremely poor support and a... See more

Service

Users describe ambiguous interactions with service, with many reviewers expressing significant... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its interface and ease of navigation... See more

Reviews shaping this summary

Rated 2 out of 5 stars

After a full day after a withdrawal request I received an email that I can only withdraw €500 max per day. This will take forever to withdrawal assets. Not satisfied so far. I would like to change... See more

Company replied

Rated 2 out of 5 stars

*update: took 4 days to receive money. Too long in my opinion, but they paid out eventually. Be aware that you need a fully registrated account and withdrawal limits can be low standard €500. Its... See more

Company replied

Rated 4 out of 5 stars

Good casino, fast payouts, good games, and fair betting they also have lots of bonuses and tournaments, that have great prizes

Company replied

Rated 4 out of 5 stars

Well i think you guys respond verry fast and always willing to help and thats inportant ! Like last time with my deposit so exually no complaint from me here

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino

Written by the company

Boomerang Bet hit the market in 2023, operating under a Tobique license with a sharp focus on professional sports wagering. Unlike typical hybrid sites, this platform treats its sportsbook as the primary engine, leaving the casino to serve as a high-quality secondary feature. The sports environment prioritizes live action. In-play markets refresh constantly across football, basketball, and tennis, ensuring odds reflect every shift on the field. To sharpen your strategy, you can utilize the integrated bet builder or follow events via live broadcasts and real-time statistics. This setup grants you total control over how you structure your slips as the match unfolds. While betting takes the lead, the catalog features a massive 30,000-title collection from over 150 providers. You can pivot from the stadium to over 1,000 live dealer tables or explore a slot library that spans every imaginable mechanic. Everything remains accessible through a streamlined interface designed for quick transitions. Financial flexibility is a core strength here. The system handles 14 fiat currencies (like CAD, AUD, and PLN) and a wide array of crypto assets, including Cardano and Ripple: Limits. Withdrawals start at €10, with caps reaching €5,000 daily and €75,000 monthly; Support. A 24/7 live chat and an 8-category Help Centre ensure technical issues never stall your progress. Refine your betting tactics and access a massive game pool today at Boomerang Bet!


Contact info

2.8

Average

TrustScore 3 out of 5

927 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(927)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They won’t credit bonuses

I’ve never seen any site handle their promotions like this company.

The ‘Weekly Reload Bonus’ is available for your first deposit of the week.

Two weeks in a row now they refuse to credit me.

Going back and forth in emails - when asked “when was I credited?” They simply have said “earlier”

There is zero care factor in crediting the bonuses they advertise.

If I could give zero stars.

I would

5 November 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Dan,

We sincerely apologize for the disappointment you experienced with our bonus. It’s deeply important to us that each player feels valued, and we want to ensure that all advertised promotions are credited accurately.

Your feedback matters to us, and we understand how disappointing it can be to go back and forth without a clear resolution. To address this matter directly and swiftly, we kindly encourage you to reach out to our support team via live chat or email. Our dedicated agents are well-equipped to look into your account and provide the assistance you need to resolve this issue.

We’re ready to make sure your experience with us reflects the quality and care we strive to offer. Please don’t hesitate to get in touch, as we’re fully committed to helping you enjoy your time on our platform with all the bonuses you expect.

Thank you for bringing this to our attention, and we hope to restore your confidence in our services soon.

Best regards,
BoomerangBet Casino Team.

Rated 4 out of 5 stars

The help is good and you get all the…

The help is good and you get all the help you need and the operator rosé is verry nice and helpfull and the casino gets the best bonussen

3 November 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Sjohnny,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our support team, especially with Rose. She truly is a gem, always going above and beyond to assist our players.

We're also delighted that you’re enjoying the bonuses we offer. Our aim is to create an enjoyable and rewarding environment for all our players, and it’s fantastic to know that you feel supported in your gaming journey.

Wishing you the best of luck and many more exciting wins!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Vert good casino 🫶🏼👍🏼

2 November 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Sahraoui bet,

Thank you for your delightful review!

We’re thrilled to hear that you’re enjoying your experience at our casino. Your positive feedback motivates us to keep providing a fun and engaging gaming environment for all our players.

If there’s anything specific you love or any suggestions you have to make your experience even better, please feel free to share.

Wishing you many more exciting moments and wins ahead!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Kloehy helping my great and fast!

Kloehy helping my great and fast!

1 November 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Danny Te Kulve,

Thank you so much for your wonderful feedback! We’re delighted to hear that Kloehy provided you with such great and prompt assistance. Our team is dedicated to ensuring that every player feels supported and valued, and it's rewarding to know that we hit the mark for you.

If there’s anything else we can do to enhance your experience or if you have any additional thoughts to share, please don't hesitate to reach out.

We appreciate your support and look forward to seeing you again soon.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Great casino

Great casino. Rose did some great help

28 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Rico Van breda,

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us, and we appreciate your kind words about Rose. Our team strives to provide exceptional support, and it's fantastic to know that Rose was able to assist you effectively.

At our casino, we aim to create a welcoming environment with plenty of gaming options and helpful staff to enhance your experience. Your satisfaction is our priority, and we are always here to help whenever you need assistance.

We look forward to seeing you again soon, and we hope you continue to enjoy your time with us!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Good site nice vip manager 😁😁

25 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Amy Jansen,

Thank you so much for taking the time to share your thoughts with us! We’re absolutely delighted to hear that you enjoy our site and that our VIP manager has made such a positive impact on your experience. Providing our players with exceptional service and a memorable gaming environment is what we strive for, and it’s incredibly rewarding to know we’re achieving that.

Our VIP team is dedicated to ensuring that you feel valued and appreciated, and your feedback serves as a wonderful reminder of why we do what we do.

We appreciate your support and look forward to making your future visits even more enjoyable. Here’s to many more exciting moments and big wins!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Good casino

Good casino Charlie

20 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Antonio,

Thank you for your wonderful feedback! We’re genuinely delighted to know that you find us to be a good casino. It's always our goal to create a positive and enjoyable environment for our players, and we’re thrilled that you’re experiencing just that.

A special shout-out to Charlie for providing you with exceptional service! Our team is committed to ensuring that every player feels valued and well-supported, and it’s fantastic to see that Charlie made a difference during your visit.

Your insights are invaluable in helping us enhance our services and ensure a top-notch gaming experience for everyone.

We wish you all the best in your gaming adventures and hope to see you back at BoomerangBet Casino soon for more fun and excitement!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Great casino!

16 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Agiks,

Thank you so much for your wonderful feedback! We are thrilled to hear that you think so highly of our casino. Your support truly motivates us to continue providing an exceptional gaming experience for all our players.

If you have any suggestions or features you’d like to see, please feel free to share. We’re always looking for ways to enhance your experience. We look forward to having you back for more exciting adventures!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Rose gives me free spins bonus of 40,

Rose gives me free spins bonus of 40,
Boomerang is a good casino, with a good layout

16 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Frank,

Thank you for your delightful feedback! We're thrilled to hear that you enjoyed your experience at our casino and that Rose was able to enhance it for you with a generous bonus. Our team works diligently to create a welcoming environment, and it’s wonderful to know that our layout and offerings have resonated with you.

We take pride in providing exciting opportunities for our players, and it's fantastic to see that you've found our platform enjoyable. Your support means a lot to us, and we’re excited to have you as part of our community.

We’re happy to ensure your gaming journey remains exceptional!

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

Absolute disaster they do not respect…

Absolute disaster they do not respect my decision to close my account. Reported

13 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Ivan Petrov,

Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had with us. We respect every player’s decision regarding their account, including the choice to leave our platform. If you wish to proceed with closing your account, please feel free to reach out to our support team via live chat or email. They will assist you promptly and ensure that your request is handled with care.

Your input is invaluable to us, and we appreciate you taking the time to voice your concerns. Should you have any other questions or require further assistance, we are here to help.

Thank you for your understanding.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Great winnings always fast deposit good…

Great winnings always fast deposit good service,, best online casino

4 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear lambo,

Thank you immensely for your wonderful review! We’re absolutely delighted to hear that you’ve had such a positive experience with us. It brings us great joy to know that you’re enjoying great winnings while benefiting from our quick deposit process.

At our casino, we strive to create an exceptional environment where players can feel valued and appreciated. Your acknowledgment of our service as top-notch is truly heartwarming and reinforces our commitment to excellence.

Your insights are invaluable to us, and we’re always eager to listen to our players.

Thank you again for your kind words. Here’s to many more thrilling games and fantastic wins ahead!

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

Absolut scam!!

Absolut scam!!! I made 7 deposit and didnt get free spins once!! Stay away from this scammer side!!!! Worst Casino ever!!

2 October 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Christoph,

Thank you for sharing your concerns with us. We’re truly sorry to hear about your experience, and we appreciate your feedback. However, after reviewing the details you provided, we couldn’t find an account registered under your name in our casino.

For further assistance and to help resolve this matter, we encourage you to contact our support agents directly through email or live chat. They will be more than happy to assist you and clarify any issues you may have encountered.

We value your feedback and hope to hear from you soon so we can address your concerns properly.

Best regards,
BoomerangBet Casino Team.

Rated 4 out of 5 stars

So far I’m very pleased with this…

So far I’m very pleased with this casino and help from mgr. rose was truely fast and helpful.

30 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Tremayne Richardson,

Thanks for your feedback! We are thrilled to hear that you are pleased with our casino and that our team member, Rose, provided you with such swift and helpful assistance.

It’s always our aim to offer outstanding support, and it’s rewarding to know that Rose’s efforts made a significant difference during your visit. We believe that a responsive and friendly support team is key to creating a welcoming environment for all our players.

Your satisfaction means everything to us, and we are committed to ensuring that every interaction you have with our casino remains just as positive. Our dedicated team is always here to help and support you in your gaming journey.

Wishing you many more enjoyable moments and great wins ahead!

Best regards,
BoomerangBet Casino Team

Rated 1 out of 5 stars

The worst website and casino!!! Scammers

The worst website and casino I ever played in my life. I am begging for my own money, withdrawn 3 days ago, 30 times a day Im being told different lies such as ‘being processed now’ and all sorts of bulls**t. All they trying to do is recall the money and make you lose everything. 4th day in a row and Im still waiting for my money. It is unbelievable the way they scam people and bulls**t them. Easy when deposits are made but never paying people back their winnings. I will report this to the authorities and government until is resolved and I receive my money which I withdrawn.

25 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Lucian Juncanariu,

Thank you for sharing your feedback with us. We genuinely regret to hear about the difficulties you've faced regarding your withdrawal, and we understand how frustrating this must be for you.

Please note that processing times for withdrawals can vary depending on the payment method chosen. We sincerely hope that by now you have received your funds and are ready to embark on new gaming adventures with us.

If you are still experiencing delays or any other issues, we encourage you to reach out to our support team through live chat or email. Our dedicated staff is happy to assist you and ensure that your concerns are addressed promptly.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.

Best regards,
BoomerangBet Casino Team.

Rated 3 out of 5 stars

Very Long Withraw Approval

I have played 8 hours ago. Keep reaching the Live chat and talking to the managers. And keep being answered to just wait. I have a winnings of 400 eu. Hoping that this is not a Scam at all.

25 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Kristine Dela Cruz,

Thank you for taking the time to share your experience with us on TrustPilot!

We completely understand your concerns regarding the withdrawal process, and we truly appreciate your patience as we work through these transactions.

We want to assure you that all withdrawals are processed in the order they are received. While it can sometimes take a little longer than expected, please know that your request is important to us, and you will receive updates via email as soon as your withdrawal is approved.

We appreciate your understanding during this time, and we’re here to ensure that you receive your winnings promptly. If you have any further questions or need assistance, don’t hesitate to reach out. Your satisfaction is our priority, and we’re committed to providing you with a positive experience.

Thank you for choosing us, and we look forward to delivering good news soon!

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

Best help from timo good respone 👍👍

22 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear mike p,

Thank you for taking the time to share your positive experience!

We’re thrilled to hear that Timo provided you with excellent support. It’s always great to know that our team members are making a difference and helping our players feel valued.

Your feedback truly motivates us to keep up the good work. We’re always to help!

Thanks once again for your kind words!

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

Hello

Hello
know that casino is a game of luck, but there will be no article about luck here
I want to warn everyone from this casino
1. games very often have problems with the connection and ask you to log in again
2. The support team is very slow to respond
3. Vip manager responds to e-mail within three days or does not respond at all
4. very small bonus system, do not add vip bonuses even if you have lost a lot of money. says that the activity is too small
5. The level of vip loyalites should rise, but it does not. it just stands as it is
Please choose another casino and protect your nerves and money

20 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Ralfs,

Thank you for taking the time to provide such a detailed and structured review. We genuinely appreciate your candid feedback, as it allows us to better understand your concerns and identify areas for improvement.

We take your points seriously, particularly regarding the connection issues with our games and the VIP level concerns. We are committed to enhancing our platform and ensuring a more seamless experience for our players. To address your specific issues further, we encourage you to reach out to us via email. This will allow us to assist you directly and ensure that your concerns are properly addressed.

Your experience is important to us, and we are eager to work towards making it better. Thank you once again for your valuable insights, and we hope to hear from you soon.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

They are not paying out!

Be aware! They are not paying you your money when you win. Have a withdrawal pending, but it is pending for way more than 48 hours. In their own terms it says: (...) a withdrawal attempt should be approved or denied within two (2) days. It is BS.
This company won't pay out while their customer service tells you 'we are working around the clock'. This seems like stealing your money.
Do. Not. Go. Here!

18 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Stephan Daniël,

Thank you for sharing your thoughts with us. We understand your frustration, and we genuinely appreciate your patience as we address your concerns.

However, after reviewing the details you provided, we couldn’t locate an account registered with us under your name. It’s possible that there might be a mistake with the registration details.

Regarding withdrawal delays, there are times when payouts may be postponed for various reasons, especially if additional verification is needed. We encourage you to reach out to our customer support team via live chat so they can assist you with your specific situation and provide any necessary updates.

We appreciate your understanding and look forward to resolving this matter for you.

Best regards,
BoomerangBet Casino Team.

Rated 1 out of 5 stars

I have been waiting for my winnings for…

I have been waiting for my winnings for over a week now ... On my profile it says it was completed a week ago but still hasn't reached my account !! I ask support today and they tell me it's in a queue at the finance Dept !!! Never had this issue with any other casino , I feel like they are deliberately dragging it out ... Can't give me a time , can't give me anything ...

16 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear Billie Marie,

We truly appreciate you bringing this to our attention, and we understand your frustration with the delay. We want to provide some clarity on the situation.

Our finance department handles withdrawal requests in a live queue to ensure the security of both your account and funds, as well as the safety of our platform. While this process sometimes leads to delays, it is in place to guarantee the highest level of protection. We recognize that waiting for your winnings can be inconvenient, and we sincerely apologize for the time it has taken.

Please don’t hesitate to reach out to our support team for an up-to-date status on your withdrawal—they’re always available to assist you with any concerns or questions.

Thank you for your patience, and we hope to resolve this for you as soon as possible.

Best regards,
BoomerangBet Casino Team.

Rated 5 out of 5 stars

The contact is easy and they are very…

The contact is easy and they are very helpful and friendly

14 September 2024
Unprompted review
Boomerang.bet logo

Reply from Boomerang.bet

Dear nick van rijsewijk,

Thank you for sharing your feedback with us! We're delighted to hear that you’ve found our support team easy to contact, and that their helpfulness and friendly approach have made a positive impression on you.

Providing exceptional service and maintaining clear communication channels are key aspects of what we aim for, so it’s fantastic to know that we’re meeting those standards. Your satisfaction is incredibly important to us, and we’re always here to assist you with any questions or concerns you may have.

Thanks again for being a valued part of BoomerangBet Casino. We look forward to continuing to provide you with a seamless and enjoyable experience!

Best regards,
BoomerangBet Casino Team.

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