BoothCentral Reviews 

24
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have used Booth Central for two years now to book our shows. It offers flexibility, and works very well for what we do (50-100 vendors) with multiple booth sizes, tiers, and payments. I learned... See more

Rated 5 out of 5 stars

I have used Booth Central for the last 3 years and it makes my day to day interactions with our artists very seemless. Its easy to navigate for a wide range of users, both comfortable with tech and le... See more

Rated 5 out of 5 stars

I switched to BoothCentral 6 years ago. The features of the platform have allowed me to customize my applications, streamline my processes, and be more flexible with payments on behalf of my vendors.... See more

Rated 1 out of 5 stars

As an independent vendor, I cannot recommend utilizing this platform for event applications. Following a dispute regarding an application fee, the platform’s dispute process resulted in my data being... See more

Company replied

Company details

  1. Event management company

About BoothCentral

Written by the company

Host engaging events – whether in-person, hybrid or virtual. BoothCentral is your all-in-one event management and hosting platform with easy-to-use and powerful tools designed to help your event succeed!

Our virtual event solution is cost effective, easy to set up and customizable. With features such as:

  • Your custom event branding front & center
  • Individually branded booths showcasing all your exhibitors
  • User-friendly interface for all ages and tech levels

And it all comes with great customer service and support. Don't take our word for it. Just ask our customers!


Contact info

4.0

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(24)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3 years and running smooth!

I have used Booth Central for the last 3 years and it makes my day to day interactions with our artists very seemless. Its easy to navigate for a wide range of users, both comfortable with tech and less tech experienced. The quick response time for both myself and my artists from the support team is invaluable, they are always ready to help with whatever a user needs!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great features & flexibility

I switched to BoothCentral 6 years ago. The features of the platform have allowed me to customize my applications, streamline my processes, and be more flexible with payments on behalf of my vendors. I also appreciate the real-time support of their team, it feels like working with family! Highly recommend.

6 August 2026
Unprompted review
Rated 4 out of 5 stars

I have used Booth Central for two years…

I have used Booth Central for two years now to book our shows. It offers flexibility, and works very well for what we do (50-100 vendors) with multiple booth sizes, tiers, and payments. I learned about it through another vendor that does a show we frequently register for ourselves, and I incorporated it from day 1 into our shows that we host.

For the price, and functionality, you'd be hard-pressed to find something that does what Booth Central offers!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

leadership explicitly condones retaliatory blacklisting

As an independent vendor, I cannot recommend utilizing this platform for event applications. Following a dispute regarding an application fee, the platform’s dispute process resulted in my data being shared with an event organizer who utilized that information to initiate persistent, non-transactional emails and issue a business blacklist against my company specifically for contacting support.
When I escalated these retaliatory practices and the data misuse to the platform's co-founder and management team, the issue was dismissed as "standard correspondence." The platform failed to enforce basic anti-harassment standards or protect vendor security during a formal dispute. Returning a five-dollar fee does not excuse a failure to maintain a secure and compliant marketplace for the small businesses that fund this service. Avoid if you value data privacy and professional platform mediation.

18 May 2026
Unprompted review
BoothCentral logo

Reply from BoothCentral

I like to address Natalie's review. She reached out to us to file a complaint that the event organizer refused to give her a full refund after denying her (this was a $5 application fee). We reached out to the event organizer to assist her in addressing this issue. As a platform, we actually don't need to do this, but we are happy to assist when possible. The event organizer refunded her and has decided not to do business with her in the future. This is the event organizer's right, and they can do this for almost any reason. She then followed up with us, stating that the event organizer has engaged in retaliatory blacklisting, unauthorized surveillance, privacy violations, harassment, and data misuse. When we reviewed what she sent us, the event organizer simply followed up with her, stating that he would no longer do business with her and explaining his reasons. We explained to her that this is not retaliatory blacklisting and that we have no idea how responding to her emails could constitute unauthorized surveillance, privacy violations, or data misuse.

Since she didn't like our response, she has now given us a 1-star review and claimed we failed to maintain a secure and compliant marketplace. Once you submit an application to the event organizer, they have your contact information - just like if you mail in an application. Not sure how this is considered a data privacy violation.

Rated 5 out of 5 stars

Best Vendor Management System

This is hands down the best vendor mgt system I've found. Pricing is fair and relevant to the size of your event rather than a monthly fee (this is HUGE for me, who charges just $20 to kids for a booth). The customer service is amazing too!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend BoothCentral for event operator

We started with using BoothCentral in 2023 for 1 market and have quickly grown to 4 markets/year. It is easy to jury and approve vendors and know that you haven't double booked a booth. They are great to work with and are always available for support if you have any questions.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Booth Central is a vital part of our business

I'm currently balancing 6 events a year, all of them in different stages of planning. Most of these events have close to 200 booths. Booth Central is a vital part of my business, helping me keep everything organized, from vendor information to payments and support whenever I need it. I've worked with them for 2 years now and highly recommend them to anyone organizing events.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with booth central!

It’s great to have an application system that works effortlessly for our vendors to apply to our events - and be able to require them to authorize payment as a part of the application has really helped us keep on top of exhibitor payments.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

BoothCentral - 100% impressed!!

BoothCentral did an amazing job for our very first virtual event! Two standouts: (a) Having immediate one-click-away tech support for our attendees and exhibitors during the live event put them at ease (we got lots of rave reviews about this feature!) and (b) Our exhibitors loved the ability to video chat with booth attendees - that's a feature that competing shows in the travel industry don't offer, and our suppliers who paid to attend our event thought that added tremendous value for them. Behind the scenes, BoothCentral's system is very easy to use in setting up an event. And, again, the customer support for event organizers was VERY responsive - when I had questions, I could log into our account during business hours, click a chat box to type the questions, and I'd get immediate answers (within a minute or so literally). We're definitely using BoothCentral for all of our future virtual events!

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent support for our Virtual Conference

I was on the Tech Committee for the annual virtual Conference of the North Carolina Career Development Association. Booth Central representatives were very helpful and answered all of our questions. A special shout out to Jennifer and Josh, who were very timely and helpful with their responses.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

BoothCentral, a Game Changer That Elevated My Business

BoothCentral has elevated our business operations in a tremendous way. It allows us to produce and maintain several customer event applications which equals hundreds and sometimes thousands of active exhibitor applications at one time for our Art & Craft events in Florida. We simply were not doing this level of work before BoothCentral because our system was too manual and labor intensive. It has also reduced our human error and reduced billing labor by 90% due to the built in billing process for each customer within each application. We used to send one invoice at a time, major work but now gone. The platform is easy to use from an admin perspective and we are always getting positive feedback from our exhibitors using it to book booths with us. The automation aspect of the BoothCentral platform is what brought our business to the next level. When it's time to make a reoccurring event, the tech support clones the application for me and within minutes I have a brand new application ready to market to my customers. At this point, I could not imagine not using the platform, simply put, BoothCentral is a partner in our business and a tool beyond measure. It's economical for us and the tech support is fabulous. If you are considering an application platform for running trade shows, I highly recommend BoothCentral.

28 October 2021
Unprompted review
Rated 5 out of 5 stars

Those few minutes right before go time…

Those few minutes right before go time when you're counting on everything to work seamlessly because you only do this once a year...... When they do you thank God and the team that helped you at Booth Central to make sure your event is everything it is supposed to be!
The team insured we had another successful conference. I was relieved to have the same rep as the previous year even with crazy covid changing everything.

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Booth Central streamlines our events

Booth Central streamlines our application process and makes it easy to communicate with team members as we jury applications and with vendors as we approve applications. The ability to easily see open booth spaces, payments and to have all of our vendor agreements signed as soon as applications come in is priceless and saves us so much time.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

A True Partner for Show Producers

We have been working with Booth Central since 2019. They have been flexible with making changes to accommodate our needs, with multi-show discounts, early bird rates, and add-ins like sponsorships. They rolled with every punch during COVID, from postponements to cancellations and are always quick to respond to our needs. They are a true partner in the world of consumer shows!

4 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look