Borealluxe Reviews 

151
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company. Consumers are genuinely thrilled with their purchases, often sharing that the jackets are wonderfully cozy, thick, and stylish. Buyers frequently note that the products exceed expectations, offering amazing warmth and a gorgeous appearance that brings in constant compliments from strangers everywhere they go. Some people were dissatisfied with the return process, mentioning that attempting to send items back or secure proper refunds proved to be a major challenge. A few consumers also noted that shipping took much longer than expected, leaving them worried about their orders. Additionally, a number of buyers experienced issues with wrong sizing or unexpected defects upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the faux fur jackets and coats are exceptionally... See more

Quality

Customers expressed great satisfaction with quality, highlighting that the items are soft, stylish, and made... See more

Delivery service

Consumers experience a mix of feelings regarding the delivery service. While many reviewers praised the fast... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers expressed deep frustration... See more

Return policy

Users describe negative interactions with return policy, reporting that it is nearly impossible to obtain... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have... See more

Rated 5 out of 5 stars

I've been looking for this coat for a while. I bought four similar coats from cheap online stores and got rubbish. It wasn't until I purchased thru Boreal that I finally got what I was looking for. Lu... See more

Rated 5 out of 5 stars

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat. Its gorg... See more

Rated 5 out of 5 stars

The coat is fabulous! Definitely looks like real fur. I see a lot of these faux furs on the streets of NYC and this coat doesn’t look like them because it looks so real. I had an issue with deliv... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

151 reviews

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No history of asking for reviews

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3.8

All reviews

(151)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my coat!

I love my coat! I bought the snow leopard full length- fit is perfect! Quality is great. I receive compliments every time I wear it!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I love my coat

I love my coat - and so did everyone else. I wore it to a wedding in Bordeaux in February. It was freezing and this coat was a lifesaver! I wasn't cold at all. If you're on the fence, don't be. Buy it. P.S. I am 5'0" 115 lbs. The length is great but it's a little too oversized. I got it in Small. I wish they had an Extra Small option available but I still love it and don't regret buying it. Thank you!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

The quality is amazing

The quality is amazing! I am very happy with my purchase! My only complaint is that is did take a long time to get delivered and I didn’t receive any emails on updates of delivery so I was little concerned I got scammed. But I did receive my jacket and it’s perfect!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

The coat is amazing!!

The coat is amazing!!! It’s so soft, warm and easy to wear with dressed up or down! I have received so many compliments! This coat looks and feels expensive so it’s definitely worth it! I honestly can’t complain about shipping, it took almost 2 weeks, so that’s a win. I will definitely buy from here again!

12 December 2025
Unprompted review
Rated 2 out of 5 stars

The fur used is nicer than…

First off the fur used is nicer than expected but the lining is microfiber not satin. Also I was originally notified that my coat I purchased was sold out to choose something else but as soon as I did I received the originally ordered coat however the sleeve was sewn with the lining twisted so I can’t put my arm through. Super disappointed because otherwise the coat would be lovely despite the microfiber. When I contacted they informed me there were no returns and I could have a 15% refund. After a few emails all I managed to be offered was a 35% refund.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I emailed this seller beforehand to ensure they were a real company because theres so much fraud in online sales. They were quickly responsive and I made the order for the snow leopard coat.
Its gorgeous. I get compliments from strangers on it everywhere I wear it. Im 5'4" 130 lbs. I got a large and I wish I had purchased a medium, but its so good. Highly recommend

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

Delivery took a long time but Boreal was very responsive to all of my email inquiries and my chat is beautiful!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful faux fur

Beautiful faux fur, I’ve been searching for a faux fur coat and this coat looks like the real thing. Would buy another one in a different color.

20 January 2026
Unprompted review

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