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Rated 3 out of 5 stars

I'm giving this a "just OK" review since I have mixed feelings. I've read through all the reviews. I'm so glad my shirts came within three weeks of ordering. I like them a lot. However, Borntee ne... See more

Rated 1 out of 5 stars

i ordered a sweatshirt dark gray just a California girl in a Minnesota world. They printed so light you can not even see it on the sweatshirt. I paid 45.00 and i am very disappointed.

Rated 1 out of 5 stars

All I needed to do was change the billing information for my order. Unfortunately, you can't speak to an actual human being when you call their "customer service" phone number.Furthermore, the options... See more

Rated 5 out of 5 stars

I took a chance and ordered a hoodie some time in May. I figured I’d wait until the last date to make a charge card complaint. I wasn’t in any hurry since it’s 90 degrees and not in need of a sweatsh... See more

Company details


Contact info

  • Christy Street 41454, 94538, Fremont, United States

  • borntee.net

2.2

Poor

TrustScore 2 out of 5

72 reviews

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No history of asking for reviews

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2.2

All reviews

(72)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deceptive Advertising

This company has deceptive advertising practices. It acknowledges emails regarding issues but does nothing to assist. Phone number only provides automated information. Once they have your credit card payment, there's no concern about customer satisfaction. Very disappointed.

2 December 2021
Unprompted review
Rated 3 out of 5 stars

I'm giving this a "just OK" review…

I'm giving this a "just OK" review since I have mixed feelings. I've read through all the reviews. I'm so glad my shirts came within three weeks of ordering. I like them a lot. However, Borntee needs to up their game in the customer service department: 1) be transparent about delivery time upfront 2) communicate better with customers along the order processing and delivery paths 3) have dedicated customer service people to answer phones/chats/emails who can have the power to make the customers happy. If you want to stay in business, you must address these concerns ASAP. Your product is good; your service isn't.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Live in Ohio, heart in Florida

I ordered the live in Ohio heart in Florida shirts for my husband and me. I am very pleased with them. They are soft and fit well. We lived in Florida for 10 years and made the best friends. We had to move back to Ohio but, our hearts are still in Florida and always will be.

28 October 2020
Unprompted review
Rated 5 out of 5 stars

Shirt Order

The shirt I ordered for my husband (I Stand for the Flag and Kneel for the Cross) came in good time. My husband was very pleased with it and has already worn it several times.

5 September 2020
Unprompted review
Rated 5 out of 5 stars

CA to MA t-shirt

I bought this t-shirt for my husband who moved to MA from CA 3 years ago. I was very pleased with the quality of the fabric and lettering. I would buy from Borntee again.

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Not sure why so many bad reviews

Not sure why so many bad reviews. My order came as expected in the midst of pandemic. Customer service was helpful & the product is good quality & fits as expected. I would definitely order again.

27 August 2020
Unprompted review
Rated 1 out of 5 stars

Wrong order/ worst customer service

This is the worst customer service I have ever experienced. Basically after they have your order they ignore you, even if the shirt they sent isn't correct. I ordered a Men's Large and recieved a woman's shirt. I took the picture as their website requested but nothing. I would not recommend them to anyone.

24 August 2020
Unprompted review
Rated 1 out of 5 stars

This company sucks

Giving one star because that's the only way to post a review. Ordered/paid for shirt ($26.95) & shipping ($4.99) on 7/13/2020. Confirmation stated shirt would be shipped in 10-20 days. Inquired on 7/31/2020. Told shirt would ship in 5-10 days. Attempted to cancel order on 8/19/2020. Was told it was too late. 70% restocking fee and shipping fee (NOTHING WAS SHIPPED) retained by Borntee, $9.58 refunded. This company sucks and deserves every negative review they receive.

21 August 2020
Unprompted review
Rated 1 out of 5 stars

We ordered a tshirt back on May 5th…

We ordered a tshirt back on May 5th 2020 and here it is August 13 2020 and the status still says printing. This is absolutely ridiculous we will be contacting the BBB...I will never order from them again and I'll pass the word to my friends and family to do the same.🤬

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Shirt looks great

Shirt looks great. Informed of process each step. Although took a little longer than anticipated, understandable given the current health situation we’re all in. Quality merchandise.

31 July 2020
Unprompted review

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