BOSS Watches UK Reviews 

179
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I have always been a fan of Boss products, so last year my wife bought me a Boss automatic watch for my birthday. Unfortunately, I've had nothing but problems with it. The watch was consistentl... See more

Rated 1 out of 5 stars

Worst buying experience ever to be found at this site. You buy from the UK, but the item is being dispatched from a completely different country. UPS handle all deliveries, and there Customer Serv... See more

Rated 1 out of 5 stars

bad experience bought early present for my son occasional use only boss watch...the clasp broke, watch fell, little chip on screen fully guarenteed?? sent off now they are charging me 50 odd pound to... See more

Company replied

Rated 1 out of 5 stars

Bought my wife a Boss watch for xmas 2019. Went to get a new battery fitted 2 days ago and the jeweller said 'nothing wrong with the battery, it's the crown that's broken meaning you can't set it'. I... See more

Company details

  1. Watch shop

Information provided by various external sources

Movado Group, Inc. designs, sources, markets and distributes watches. The Company operates through two segments: Wholesale and Retail. The Wholesale segment includes the design, development, sourcing, marketing and distribution of watches, and after-sales service activities and shipping. It sells all of its brands to jewelry store chains and department stores, as well as independent jewelers. The Retail segment includes its outlet stores. As of January 31, 2017, its subsidiary, Movado Retail Group, Inc., operated 40 outlet stores located in outlet centers across the United States. It divides its business into two geographic locations: the United States operations and International operations. It has international operations in Europe, the Americas, the Middle East and Asia. Its portfolio of brands includes Coach Watches, Concord, Ebel, ESQ Movado, Scuderia Ferrari Watches, HUGO BOSS Watches, Juicy Couture Watches, Lacoste Watches, Movado, Olivia Burton and Tommy Hilfiger Watches.


Contact info

1.1

Bad

TrustScore 1 out of 5

179 reviews

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1.1

All reviews

(179)

1 review in the last 12 months

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Rated 2 out of 5 stars

Watch received with sticker on back …

Watch received with sticker on back replace battery jan 2018. Needless to say not impressed I’ve got to buy a battery straightaway as watch received dead.

9 February 2018
Unprompted review
BOSS Watches UK logo

Reply from BOSS Watches UK

Hi Darren
Apologies that this has managed to leave our warehouse, this should not happen. Please contact our customer services team on 01428 664702 to arrange a free battery replacement.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Arrived when due. No problems whatsoever. Watch was wrapped accordingly so no damage. Beautiful watch. Fantastic price!

8 February 2018
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service - the watch had no live battery in it!

No "returns" info on the website.

30 January 2018
Unprompted review
BOSS Watches UK logo

Reply from BOSS Watches UK

Thank you for taking the time to leave a review. Every effort is made to ensure all items leave our warehouse in a fully working order. In these rare circumstances, we always offer a replacement item. We cannot apologise enough for the inconvenience this has caused.

Returns details are shown under the Customer Service section of our website, as well as Shipping & Returns. We apologise if this is not easy to find.

Rated 1 out of 5 stars

One star is too generous

It would seem I can only give a review if I press a star but in truth I don’t want to give any stars.
I tried to order the watch online and the transaction my end looked like it failed and I received no notification it went through. I tried again and again it failed so I went to the shop to buy the watch which was a gift for my husband. I was then sent a watch in the post by boss following the failed online transactions and obviously wanted to return it. There was no return slip in the box and so I had to email. I was instructed I had to return the watch to Holland! So I’ve had to pay for it to get there and ensure I get my money back for a watch I didn’t actually buy online as far as I can tell. It was all very inconvenient.

30 November 2017
Unprompted review

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