While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.5

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery never arrived

Delivery never arrived and I’ve had zero response to my e-mail chasing up the order, terrible customer service! Paid directly on card too so guess that’s money down the drain 😡

11 August 2022
Unprompted review
Rated 1 out of 5 stars

Ripped off

Product never arrived and they wouldn't refund me!!!
I purchased the product from bosswerks through eBay, and didn't realise it never arrived until after the eBay automatic refund deadline, so eBay couldn't help me.
Bosswerks then said I was suspicious and stole the the parcel, even though the parcel was tracked and showed it never got delivered to my door, and it showed that on the eBay app.
It's very hard for me to steal something that never left the postal delivery depo.
I then realised that they were simply trying to wind me up because they knew I could not get a refund from eBay and I also couldn't leave a poor review on eBay because I was outside the time limit. They were simply making it difficult for me and hoping id give up.
Don't get caught out like I did.

18 February 2021
Unprompted review
Rated 1 out of 5 stars

Poor delivery service and poor…

Poor delivery service and poor communication.
Chinese company fulfilling the orders in UK which takes the delivery time to 3 weeks. Won't advise you about the order. Not a happy customer.

22 September 2020
Unprompted review
Show reviews in all languages. (5 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look