Bostadslistan Reviews 

298
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I paid the subscription fee and was not able to contact even one single landlord, i was redirected to some other random pages instead.And later the website itself did not work , no menu or search bar... See more

Company replied

Rated 1 out of 5 stars

First things first – let’s save others from the trap! Potential subscribers, READ the very LIGHT GREY fine print at the bottom of the flashy green button. While 9kr is a fair and reasonable fee... See more

Company replied

Rated 1 out of 5 stars

Yet Another Scam site, half of the listings are fake / not available. Poor Customer Service. They make their money off people forgetting to deactivate the account within 2 days and automaticly gets... See more

Company replied

Company details

  1. Property Rental Agency

Written by the company

Letar du efter din nästa hyresbostad? Bostadslistan är ditt bästa val! På Bostadslistan gör vi det enkelt för hyresgäster och hyresvärdar att komma i kontakt med varandra, så att du snabbt och smidigt kan hitta ditt nya hem. Oavsett om du söker en lägenhet, ett hus eller ett rum erbjuder Bostadslistan ett brett utbud av hyresbostäder som passar alla budgetar och livsstilar. Med annonser tillgängliga på din valda plats gör vår plattform bostadssökandet enkelt och ger dig bästa möjliga chans att hitta den perfekta hyresbostaden. Behöver du hjälp eller har frågor? Vårt vänliga supportteam finns här för att guida dig genom hela processen. Du kan enkelt nå oss via Rento, vår virtuella assistent som finns i våra vanliga frågor (FAQ), eller genom att fylla i kontaktformuläret som finns i villkoren (T&Cs) på vår webbplats. På Bostadslistan strävar vi efter att göra din bostadsresa enkel, transparent och helt stressfri.


Contact info

2.0

Poor

TrustScore 2 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(298)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best housing site

Clear information and easy site access

15 June 2023
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hello Suzan,

Thank you very much for your kind words!

We are glad to hear that our services have been useful to you.

Have a lovely day!

Kind regards,
Suzan

Rated 5 out of 5 stars

because yr aproching

19 May 2023
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Andrew,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Sara
Bostadslistan

Rated 1 out of 5 stars

TOTAL FRAUDS!

TOTAL FRAUDS!
I cancelled my subscription, then I received a confirmation email from them confirming my cancellation only for them to deduct 349kr again.

2 May 2023
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Tapas,

Thank you for taking the time to write us your feedback and for sharing your details through Trustpilot. I can also see that you have been in contact with us in beginning of May via email, where we explained to you why you were charged.

We understand that you were not aware of that you had an unpaid bill that was not settled when you cancelled your subscription. Since you agreed to the terms and conditions when you registered, you are obligated to pay for the renewal since you cancelled the subscription after the renewal. You have not either been in contact with us, even though we sent you several reminders of the payment.

We hope that you are satisfied after your communication with us and with the solution that we offerd you and that you accepted.

Yours sincerely,
Sara
Bostadslistan

Rated 1 out of 5 stars

Clearly a fraud

Clearly a fraud! They offer 4 days access for 9 kr, after that they charged me 349 kr for subscription. I normally read all the information carefully before I pay something, but it was almost impossible to see the warning about the subscription at the payment page, as it was placed on the second line written with very small letters. After a long discussion by email with them and mentioning the police, I was able to get my money back. After that they were trying to talk me into changing my review, and even reported it to Trustpilot. However, a fraud is a fraud, it was clearly their intention to make you miss the information that they will charge your account. Otherwise, it would be stated more clearly.

16 April 2023
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Kateryna,

Thank you for your review. We appreciate you taking the time to give us feedback.

We understand that you were not fully aware that you created a subscription on our website, which led to your account being charged for the renewal of the subscription. In our terms and conditions, which needs to be accepted before payment verification, it is clearly stated that there is a trial period and afterwards you are charged standard price for each subscription period until you choose to cancel the subscription. https://bostadslistan.se/en/terms-and-conditions.

We have reached out to you via email and offered you a solution which you accepted. We hope that you now are satisfyed with our service.

Best regards
Sara
Bostadslistan.se

Rated 1 out of 5 stars

This website is a BIG SCAM!

This website is a big scam! It takes people’s hard earned money which is so heartless and unacceptable. They are deceiving people by saying that it will only cost 9SEK but then you will just be surprised one day that you have been deducted for 349SEK because of the useless subscription you made. I always look high at Sweden as a country but this instance that happened to me made me think otherwise!

24 November 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hej Katrina,

Tack för ditt meddelande.

Vi sätter värde på att du tog dig tid til att ge oss feedback.
Vi är ledsna över att höra att du inte är nöjd med vår service.
Vi vill gärna få en chans att lösa detta på bästa möjliga sätt, för att ge dig en bättre upplevelse hos oss.

Du har mejl som väntar på dig i din inkorg och vi hoppas få höra från dig så snart som möjligt.

Med vänlig hälsning,
David
Bostadslistan

Rated 5 out of 5 stars

problem solved immediately

I had an issue with my membership. It is solved immediately. Thanks to Michael Larsson for his help.

12 October 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Rated 5 out of 5 stars

Super nice service ❤❤❤

23 September 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Nino,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Rated 5 out of 5 stars

Great accommodations and when I had to…

Great accommodations and when I had to bail out they cancelled the payment I love them for it Their service is only via mail but it is fast and generous my best experience in a long time

9 September 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Ronny,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Rated 1 out of 5 stars

Yet Another Scam site

Yet Another Scam site, half of the listings are fake / not available.
Poor Customer Service.
They make their money off people forgetting to deactivate the account within 2 days and automaticly gets charged a huge sum compared to what you paid for the first 2 days.
Typical scam service, Stay away from this site and dont give them your credit card information.

28 August 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi ,

Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

Please contact us at [info@bostadslistan.se] so our customer service can assist you in the matter.

Best regards

Rated 1 out of 5 stars

Not considering the fact that the…

Not considering the fact that the website is almost useless, it is clearly done on purpose to make the 349kr monthly withdraw unoticeable, it is very discrete and made in a way you do not see it, for me that’s a scam website

12 August 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hej ,

Tack för att du tog dig tid till att skriva en recension.

Vi är ledsna över att du inte är nöjd med vår service.

Vi har skickat ett e-postmeddelande till dig, kolla din inkorg och svara oss så fort som möjligt.

Med vänlig hälsning

Rated 1 out of 5 stars

Classical sneaky scam

I've paid 9sek for the subscription which is reasonable, but I was very close to miss the information that was written in the email that after 4 days they will charge you additional 350sek and the subscription will be automatically renewed every month. That's a very sneaky trick that they will do to you so please be careful with that.
I wasted several ours of searching apartments and when you find something interesting and try to contact the landlord, they will just transfer you to bostad.blocket.se and you will find out that the rental apartment doesn't exists (or already rented).
There is no feature to filter the apartments by the renting period, you have to waste a lot of time to open every each of them and find out that they are renting them for a few months only.

30 July 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hej Darko,

Tack för din recension. Vi uppskattar att du tog dig tid att ge oss feedback.

Vi är ledsna att höra att du inte är nöjd med vår tjänst.

Vi vill gärna ha chansen att åtgärda problemet du står inför och ge dig en bättre upplevelse hos oss. Vi har skickat ett e-postmeddelande till dig, kolla din inkorg och svara oss så fort som möjligt.

vänliga hälsningar

Rated 5 out of 5 stars

Sara kind and helpfull.

Sara has been very helpful and kind. I have sent an email requiring help and her solve my problem immediately. Ask to Sara if you want help.

17 June 2022
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Sara,

Thank you very much for your review!
We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola

Rated 1 out of 5 stars

BEWARE when signing up!

First things first – let’s save others from the trap! Potential subscribers, READ the very LIGHT GREY fine print at the bottom of the flashy green button.

While 9kr is a fair and reasonable fee to contact a property owner, your account will ALSO BE DEBITED BY 349KR PER MONTH (yes, you read right!!), starting 4 days later. While 1 month’s withdrawal took place (of which my bank is investigating), I thank my lucky stars that this would have gone unnoticed for months.

Statistically, manipulative portrayal of information and/or advertising has only made customers angry and weakened brand value (something which costs much more to repair). Looks cheap and puts the company to shame!

10 March 2022
Bostadslistan logo

Reply from Bostadslistan

Hi Malcolm

Thank you for your review. We greatly value your feedback.

We're sorry to hear that you are not happy with our site.

It's correct as you said that our service is subscription-based, and the cost is 9 SEK the first 4 days, after which the subscription is automatically renewed every month for a price of 349 SEK.

This is made clear to you on the payment page, in the confirmation email and in our terms and conditions. It's not a secret, and we're very transparent with our terms.

Please don't hesitate to contact our customer service if you need any further assistance.

Kind regards
Bostadslistan

Rated 1 out of 5 stars

This website is nothing but a scam!

If you give these spammers your email, they will continue spamming you forever. If you pay them, they will rob you blind and you will get nothing in return.

12 November 2021
Bostadslistan logo

Reply from Bostadslistan

Hi Santeri

Thank you for your review. We appreciate your feedback.

Please send us an email at info@bostadslistan.se with the subject ATT: Trustpilot so we can solve any issues you might have encountered.

Kind regards
Bostadslistan

Rated 1 out of 5 stars

DON’T USE THIS SITE!!!

DON’T USE THIS SITE!!!

I thought it looked sketchy right from the start, but because my husband was very adamant that we should try it I thought that 9 SEK for the first 4 days wasn’t that much, and that we could just unsubscribe in time. But I had another thing coming…

About 1,5 hours later I got a message from my bank saying, that they had blocked my card because there had been a suspicious transaction - from a storage company in Germany! I’m 100% sure that this site has shared my card information when I paid for those first 4 days. At least I won’t have any other withdrawals from this site either.

10 November 2021
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Daniella

We're sorry to hear that you experienced credit card fraud.

This has absolutely nothing to do with us. We don't store your card information anywhere - we use a secure SSL connection through our partner Stripe and your card information is completely safe when you use our site.

We are not sure what storage company this is, but we urge you to contact them directly as we have nothing to do with them.

Best regards
Bostadslistan

Rated 1 out of 5 stars

Stay away from this company

I was wondering how such companies still continue working in Sweden. They have really ambiguous terms and conditions and took 349 SEK out of your pocket after four days for crappy service and a list of outdated houses you can find by a simple google search. I even don't know why they don't respect 14 days of withdrawal right when you buy something online. I will file a formal complaint against this company, not for 349 SEK, but to prove that they need to respect the customers' rights.
I sent them several emails asking for a refund after immediate cancelation, but no answer, be aware and stay away from this company.

9 November 2021
Bostadslistan logo

Reply from Bostadslistan

Hi ,

Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

Please contact us at [info@bostadslistan.se] so our customer service can assist you in the matter.

Best regards

Rated 1 out of 5 stars

Avoid!

The information and listings on the site is severally outdated.

* There's listings for rental apartments that dates 3-4 years back.
* There's listings for apartments where the owner of said apartments have either lost their license or been ordered by the authorities to be shutdown due to being unsafe.
* There's listings for apartments where the owner has stopped renting out years ago.
* There's listings that have been copy-pasted from unreputable/dead websites.
* The contact info on some listings are incorrect.

My recommendation: Save yourself some time and money and use google and find a better site, one that actually list up to date listings.

29 July 2021
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Patrick

Thank you for taking the time to leave a review - we greatly appreciate your feedback on our website.

Our listings are verified manually to make sure they're legit and still relevant. We urge all our customers to report any seemingly fake listings as we are only human and unfortunately outdated or invalid listings do occasionally slip through.

If you have any examples of the type of listings you're mentioning, please send us an email at info@bostadslistan.se so we can have a look and take any relevant measures.

Best regards
Bostadslistan

Rated 5 out of 5 stars

Good helping

Hi,
I much say thanks in a million to Elin, she is the best to help me the way i don’t know how to do, She is good helping me to cancelled as a membership in bostad that i don’t understand much swedish, and also to my account that was i was pay and now i recieve it back. She did everything that i wanted for.
Thanks again Elin. and have a great day.

Yolanda.

3 May 2021
Unprompted review
Bostadslistan logo

Reply from Bostadslistan

Hi Yolanda!

Thank you so much for your stars and kind words. It means a lot to us!

Best regards Bostadslistan

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