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See what reviewers are saying

Rated 1 out of 5 stars

Item ordered from them was delivered somewhere near my home. I have no clue where, and was never able to recover the item, but they will not replace or refund the item because it was delivered within... See more

Rated 5 out of 5 stars

Botach is my one stop shop for military and law enforcement work gear and tools. They always have great discounts on duty boots and other items. I'm currently using their Battlesteel body armor and I... See more

Rated 5 out of 5 stars

Cannot tell you how fortunate us Vegas locals are to have such an awesome tactical store / warehouse in the neighborhood that carries everything you could ever want and then some. It would make anyone... See more

Rated 5 out of 5 stars

I have made many purchases from Botach, always completely satisfied with the product being as described and shipped quickly. When I noticed an error on sales tax on an order, and realized the same... See more

Company details

  1. Outdoor clothing and equipment shop
  2. Hunting and Fishing Shop
  3. Police Supply Shop

Written by the company

Botach is an online retailer of tactical, safety, law enforcement and military supplies. We sell everything from armor, breaching equipment, magazines, optics, footwear, eyewear, clothing, respiratory protection, helmets and so much more. We'd love to be your one stop shop for all your tactical gear needs. Visit our website, or come see us in store.


Contact info

  • West Harmon Avenue 4775, 89103, Las Vegas, United States

  • botach.com

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I was a witness that a group of people…

I was the creator of my benefit and benefited from certain personal carelessness that I neglected for a long time Specifically. ... people who clearly entered instructions for payments and necessities necessary for life, I was not aware enough, and I hope that this would be the starting point on help how cán Follow instructions for payment journey to get better futur result

30 April 2022
Unprompted review
Rated 4 out of 5 stars

Customer service was great

They had one of the two items I ordered out of stock so they didn't ship for a while. Once I emailed them customer service was really good and got the instock item out and cancelled the oos per my request.

30 January 2023
Rated 5 out of 5 stars

Awesome Company

I have been purchasing from Botach for quite a while. Customer service has always been amazing!
They have great products at prices that keep me coming back. When they ship to me, items arrive in a timely manner, and when I pick up in store everything is super smooth.
Would highly recommend them to anyone wanting to make a purchase.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

This was my 2nd time shopping here

This was my 2nd time shopping here. The 1st time my wife came & picked up 5 cases of ammo & they were friendly & even helped her loaded in the car. Today I came & picked up 2 orders & Jeff & the other 2 staff was very welcoming. Store is clean & organized & amazing prices as well.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Customer service is non existent

Customer service is non existent. Placed two separate orders. One order was shipped immediately and arrived quick. The other order for ammunition was delayed due to Apple Pay policy. Why is Apple Pay on your site if it can’t be used for your products ? They were good enough to email me that I needed to update the payment. I called and found out the only way you’ll get ahold of someone is if you call their govt sales line. You won’t hear anything back if you leave a message on their normal peasant customer line. I called multiple times and was told my order would ship shortly. I waited over a week for the 2nd order to be shipped. Decent price but the customer service is horrible and will not be back.

30 January 2023

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