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Rated 1 out of 5 stars

Trash product when I finally got them 6 months later. The jacket was literally made from paper thin nylon and had unfinished seams all over. The company has zero customer service assistance nor will... See more

Rated 1 out of 5 stars

Crap. I should have researched them first. Impulse Instagram buy. Ordered $100 worth of items on March 18th. Received confirmation email but now their site is down and no one has responded to other me... See more

Rated 3 out of 5 stars

Alright, I'm pretty confused with the whole lawsuit against an old supplier. If this is the reason you guys deleted your FB page, disabled your website and aren't responding emails; a proper message t... See more

Rated 4 out of 5 stars

Left a 3 star before due to not recieving my package but it arrived two days ago. My gloves fit nice and are very comfortable for motorcycle riding. Would give 5 stars if they had arrived earlier. G... See more

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1.7

Bad

TrustScore 1.5 out of 5

197 reviews

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No history of asking for reviews

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1.7

All reviews

(197)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Touchscreen Gloves

I ordered their Touchscreen gloves made from vegan cashmere, and I absolutely love them. I even went and reorder 5 more pairs for my grandchildren. The only reason this review isn't a 5 star is because their packaging could have been better.

22 February 2020
Unprompted review
Rated 2 out of 5 stars

Still waiting on my super gloves and jacket

Still waiting on my super gloves, orderd on 3rd FEB and are the jacket orders delayed as well?? Ordered one on 13 Feb, if there was a delay fine, but should respond better to email status questions, like expected timeline for shipping etc. I will update the review if i get the items next in a positive way or even tracking #
Update got the jacket and it doesn't look like the video, its like a rain coat prob witth $10, still havent gott the gloves, It is now 27 Mar 2020

21 February 2020
Unprompted review
Botevpeak logo

Reply from Botevpeak

Hi Lawrence! Thank you for your review. There was an order delay due to the Coronavirus. However, the logistics problem is back under control. All orders are being shipped normally from our US warehouse because we finally reviewed more product stock. Thank you for being patient, and sticking with us. We were posting the updates regarding the delays on our Facebook page. Now that all issues are fixed, you should be receiving your order by next week. :)

Rated 5 out of 5 stars

These gloves are the best gloves for…

These gloves are the best gloves for mountain bikers! They have tactile rubber on the palm to promote grip of handlebars (especially during bumps). The gloves outer durability is the best I have seen. I have fallen many times on the trail, and my hands never got scratched. The cherry on top is touch sensitivity! Using your phone without taking off protective gloves really spoils you. Thanks Botev Peak! Don't listen to the haters! They are just subpar copy cats!

21 February 2020
Unprompted review
Rated 1 out of 5 stars

Still haven't received the gloves

I ordered the gloves 3 weeks ago and still haven't even been shipped yet. I've seen their Facebook page claiming that it's because of the coronavirus, but when you try to contact them they don't answer. I'm getting something else that's coming from China and it's been shipped already. The comments I've read are not the greatest. It seems like a lot of people are having the same problem.

This company does not like any negative reviews claiming that I'm not a customer, but yet I have the email to prove that I'm in fact a customer

20 February 2020
Unprompted review
Botevpeak logo

Reply from Botevpeak

Hi Andy! There were some logistic delays like you read from our Facebook posts, but your gloves are on there way. All gloves are in the process of being shipped out. Thank you for being patient. We know you will love your gloves when they come in . Thank you, and have a great day!

Rated 1 out of 5 stars

I ordered the indestructible gloves…

I ordered the indestructible gloves months ago and after waiting forever I tried to contact botev peak and emailed them 2 times. I never got a response. My order finally came last week about 3 months later, but they sent me the wrong gloves. I STILL dont have the gloves I ordered!

20 February 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from here.

I placed a order on February 2nd and have not even received a email saying it's been shipped yet it's going to be March soon and I've emailed them twice with no response to either email.

19 February 2020
Unprompted review
Rated 5 out of 5 stars

good for construction

Hey everyone! I ordered a pair of their gloves for my husband since he's in construction and these really fit his line of work. Well worth the wait for the price!

19 February 2020
Unprompted review
Botevpeak logo

Reply from Botevpeak

Hi, KGustavez91! We're happy you were satisfied with the gloves. Thank you so much for taking time out of your day to leave a 5 star review. Hopefully you shop with us again in the future!

Rated 1 out of 5 stars

Not recommend to purchase from them

This is my official opinion about this company
I do not recommend of buying anything from this company as they are not who they claimed to be. They advertised something they don't really have as I regularly purchase similar items on well-known companies. I can tell what product come from which company. They are one of many so-called "legit" distributors when their advertisement on social media showing different products as one thing. Again I do not recommend them at all.

17 February 2020
Unprompted review
Rated 1 out of 5 stars

Ordered jacket on Feb

Bovevpeak reached out to me there might have been a mix up with emails. Please disregard my last post everyone deserves a second chance.

12 February 2020
Unprompted review
Botevpeak logo

Reply from Botevpeak

Hi William! Thank you for your review. Please note you ordered your jacket two days ago. Item processing takes 2-5 days. Then depending on the shipping you selected, shipment takes 1-18 days to arrive. If you opted for air mail, delivery takes 1-3 days . Please take note of the order processing days. We have been answering your emails, and replying. Please check your spam folder. Telephone is available on our Facebook page, and so is our physical store address. I would like to ask you kindly to change your review once you have read this message, and read through our shipment FAQ /Policies. Thank you William. Have a great day!

Rated 1 out of 5 stars

I ordered 2 pairs of the Indestructable…

I ordered 2 pairs of the Indestructable Gloves, one black pair and one tan pair. I recieved my package and it contained 2 pairs of very low quality black gloves that are nothing like what I ordered. I have emailed the company( the only way to contact them) multiple times and have recieved no response. I urge the company to reach out to me and resolve this issue.

7 February 2020
Unprompted review

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