Botom.nl Reviews 353

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This time I ordered an iPhone X. Refurbished. Again it arrived in perfect state, with a perfect batery. The last time I ordered at Botom I received a product that was not funcioning well. Why br... See more

Rated 5 out of 5 stars

Botom.nl, right after my online purchase of a "bread-machine", contacted me stating that only within two weeks my purchased item would become available for delivery. Perfect! This is how it always... See more

Rated 5 out of 5 stars

Botom has a very proactive and responsive customer service team. They were swift in assisting me when I had questions about my latest purchase. I have now made 4 purchases with them and their service... See more

Company replied

Rated 5 out of 5 stars

Ordered a Samsung S9 B-class. Phone was in perfect condition. An employee answered some questions concerning the phone through chat. Very helpfull.

Company replied

Company details

  1. Mobile Phone Shop

About Botom.nl

Information provided by various external sources

Botom.nl is het adres voor consumenten electronica. Je kunt bij ons terecht voor: Kom je er niet uit? Onze deskundige medewerkers voorzien je graag van een gepast advies.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

353 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Very pleased with my buy!

I was very pleased with my purchase as my huawei p10 lite came inside the original box with all extras still in the original plastic (earphones and charger). I bought an A-Klasse phone so no damage on the outside as well. The only thing that did kind of big me when starting up my phone is that is was connected to Vodafone (Dutch telecom company) and therefore wanted all kinds of info. Luckily I could delete all apps without giving any info, but a headsup on these kind of things would have been nice! I am 150% satisfied with my purchase and would recomment it to family and friends :)

18 June 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Hello J,

Thank you for write this review. We are very happy that you have received our device satisfactorily.

You should not have received a notification from Vodafone. However, there are no consequences for this. The only thing is that when you start your device you see the Vodafone logo.

With friendly regards,
Team Botom

Rated 5 out of 5 stars

Fast shipping

Fast shipping.

10 June 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Hallo Sem Shafiq,

Bedankt voor het schrijven van deze review.

Met vriendelijke groeten,
Team Botom

Rated 5 out of 5 stars

Reliable store

Reliable store, easy to contact, answered all my questions.
Product as described.
Will use this store again.

14 May 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Hallo Carin :)

Hartelijk bedankt voor het schrijven van deze mooie review.

Wij zijn blij dat zowel het contact met onze klantenservice als de productomschrijving van het product zo goed zijn bevallen.

Wij hopen jou snel terug te zien op www.botom.nl

Met vriendelijke groeten,
Jan
Botom International

Rated 5 out of 5 stars

Excellent price and service

Excellent price and service! Bought here twice allready and will keep buying my future smartphones here.

13 May 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Bedankt voor het schrijven van deze review :)

Wij zijn erg blij dat de toestellen zo goed bij u bevallen dat u in de toekomst bij ons terug zal keren.

Met vriendelijke groeten,
Team Botom

Rated 4 out of 5 stars

Great store

Great store, only i got 2 C-Class products.
The first one in allot better shape.

10 May 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Hallo Arthur :)

Bedankt voor het schrijven van je review, omdat wij met unieke producten werken verschilt elke B of C klasse van staat. Echter doen wij onze uiterste best onze toestellen in de juiste conditie op onze website te plaatsen.

Wij hopen je in de toekomst weer terug te mogen zijn op www.botom.nl

Met vriendelijke groeten,
Team Botom

Rated 4 out of 5 stars

pima company

7 May 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Beste Joshy,

Bedankt voor je compliment. Wij hopen je in de toekomst weer van dienst te mogen zijn.

Met vriendelijke groeten,
Team Botom

Rated 5 out of 5 stars

I bought a phone in b class

I bought a phone in b class. Had a very small scratch on the screen, thats it. Barely visible. So i was very happy with the phone, bettee than expected

1 May 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Bedankt voor de mooie review Bart

Fijn om te horen dat het toestel in betere conditie verkeerd dan gedacht!

Wij hopen u in de toekomst weer van dienst te mogen zijn :)

Met vriendelijke groeten,
Team Botom

Rated 5 out of 5 stars

Quick delivery

15 April 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Bedankt voor uw review Yvanka,

Wij hopen u in de toekomst weer van dienst te mogen zijn.

Met vriendelijke groet,
Team Botom

Rated 5 out of 5 stars

fast delivery

fast delivery. very nice used product, seems new to me.

6 April 2018
Unprompted review
Botom.nl logo

Reply from Botom.nl

Bedankt voor de review William :)

Wij hopen u in de toekomst weer van dienst te mogen zijn.

Met vriendelijke groeten,
Team Botom

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