botthms Reviews 116

Great quality ring and efficient service.

Super fast delivery. Second time of ordering this confirming a great product.i wear it instead of my wedding ring and always getting comments regarding it. A must if you are a manual worker as a rubber ring can be replaced.

The products are exactly as described. The only slight problem is that it’s difficult to get the right sizing

Item did not arrive. Tried to contact them numerous times and never replied to any of my emails

I've reached out to customer support and i've received no response at all. You try to exchange the product but aren't given the option of changing sizes. Need a better system for returns and exchanges.

I ordered a silicone ring from you on the above date and it was too big. Despite on your website it stating I could return it, I have emailed multiple times to request to return it but have been continually ignored. I am incredibly disappointed at your lack of customer service.

Good quality, fast delivery and amazing service

Bought a women’s active silicone ring because my metal ring is uncomfortable when my hands swell in the heat or I’m wearing work gloves (often). Despite being a “D” profile (would have preferred flat), the ring is so comfortable I forget about it and has (so far) survived dosings of hand cream, paint and soil!

Excellent product great service dont buy cheaper ones not worth it.

Shocking customer service.
Sent back two rings that were too big, didn’t get any of the usual follow up tracking type emails you usually have from online shops, so I chased.
Totally impersonal email correspondence just copying internal notes which don’t mean anything.
They told me refund had been sent, then when I asked them to confirm when they said it actually hadn’t, and could I email them my bank account details so they could check it (!!).
I refused to send bank account details so they said they needed them because their PayPal had changed due to business owner changing (!!!)
I’ve raised the issue with PayPal directly now as I refuse to engage further which such awful “customer service”

My friend introduced me to Botthms - I swim a lot & always take off my jewellery - now I have something I can wear in the pool! Absolutely recommend the rings - I have a Ladies Flow Pink Green Silicone Ring & love it!! Lucy :)

Issue about damage good- delt with extremely fast and easy. Super service

Shocking customer service. I ordered a ring on 17th April. The wrong ring was delivered, on receipt of this I emailed customer services straight away. I was asked to provide photographs of the packaging and the ring I had received. I supplied these immediately and have had absolutely no contact since. I have sent further emails chasing a response and not one has been replied to.

Great product

It was an utterly terrible experience using this company. I placed my order on March 21st, payment was taken, and I received an order confirmation email. However, I have yet to receive my order, and I haven't received a reply to the 2 emails I sent requesting an update on my order either. This is a truly awful company to order from.

Your company is a joke and a big fraud.
Your never respond to emails, you sent the wrong rings amd then you say you're going to give refund it never happens. 6 months or more on and still no refund or response. Absolute joke shop you are.

Such a big shame.

Anytime I post on your social media you delete them.

Updated 26/04/2025:
Scam. Avoid. Four months after the original order, many emails sent to Botthms, and assurances from them that they processed a refund (which I never received), I requested and received a refund directly from PayPal after reporting the seller. Although the seller told me the item I ordered is no longer available, the website is still listing it for sale.

Original 19/03/2025:
No delivery and non-existent customer service. I placed an order 2 months ago but never received anything beyond a tracking number (Royal Mail never received the package) and an email asking me to review the item. I have been emailing them for the last month and didn't get a single response. Phone number on the website doesn't work. Scam?

Don't buy. Worst customer service ever. Still not received my exchange but they have money

Easy purchase
Fast delivery
Good quality
Very happy

Second time buying from botthms and I can honestly say the service, efficiency and product quality are all top notch.