Delivery spot on. Packaged brilliantly. Surprise joy from recipient absolutely made my day. As an Australian resident there is always a fear that time zones may interfere with UK delivery. Tha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Didn't see the product but the recipient was very pleased with it. Ordering was very straightforward and I was kept informed of delivery throughout the process, delivered on the date I chose with no... See more
I have ordered wine from B&B as presents for delivery elsewhere on a number of occasions. On this latest occasion I had not received the usual delivery notification and photo and was concerned it hadn... See more
Quick turn around from placing my order. Safe carriage, secure delivery, used this company twice. Will definitely recommend. Top marks
Company details
- #10 of 18 best companies in Gift basket shop
Written by the company
At Bottled and Boxed we hold years of experience in gift delivery, and stock everything you could possibly need to deliver a gift to a friend or loved one.
Contact info
Unit 8, Hurworth Road, Aycliffe business Park, DL5 6UD, Newton Aycliffe, United Kingdom
- 01325 313 456
- info@bottledandboxed.com
- bottledandboxed.com
4.7
Excellent
70 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy site to navigate/reliable delivery…
easy site to navigate/reliable delivery and quick
19 February 2025
BandB the only one to use.
BandB are always reliable , well priced and if you need to contact them prompt with a helpful response.
I wouldn't use anyone else.
19 February 2025
Arrived perfect and in a fast time.
30 January 2025
wine at agood price rapidly delivered…
wine at agood price rapidly delivered and securely packed.
30 January 2025
Really happy
Really happy, this will be choice in the future sending gifts of wine. Recommended.
24 January 2025
The customer service is fantastic with…
The customer service is fantastic with this company. Delivery first time absolute farce with DPD. They fixed it with a next day Royal Mail service. Best response I have received from any Online service. Quick and with good followup.
7 January 2025
Unprompted review
Fantastic service
Fantastic service - especially for numerous client orders.
17 December 2024
Unprompted review
Delivered on time
Delivered on time, by a charming delivery man.
Perfectly packed.
The recipient was delighted!
5 December 2024
Great service
Ordered monday afternoon, arrived tuesday morning by 9.30am.
Great gift, looks amazing, and brilliant service
28 November 2024
I did not receive confirmation of…
I did not receive confirmation of delivery until the day after the delivery date which worried me but the bottle was delivered as ordered on the day I asked for.
20 November 2024
Great choice of wines
Great choice of wines, easy process and service of next day delivery. The whole process was frictionless.
14 November 2024
Nice, but expensive!
Arrived quickly, seems good quality, but really not worth the price.
6 November 2024
Reply from Bottledandboxed
Dear Client,
Thank you for your review regarding the product you chose from our site which was the Royal Scot Crystal Flute and the mini bottle of Bottega Rose and, It is appreciated you think the product is of good quality and our delivery service was quick, thank you.
However, as you are still within the 14 days cancellation period, should you prefer us to arrange collection of the product and offer a full refund once received by us, we have no issue in organising this for you. To let us know please feel free to contact us by email or our contact number which is shown on your receipt.
Thank you again,
Kind Regards,
Yvonne Blewitt
01325 313456
Wonderful customer service from Yvonne
Wonderful customer service from Yvonne, she was very helpful and her communication was excellent.
4 November 2024
Unprompted review
Great service
Great service, our customer received his 'Retirement Gift' next day and was delighted. Thank you
1 November 2024
Easy to use (even from the U.S)
Easy to use (even from the U.S). Got there on time. Very happy.
30 October 2024
Great first experience
Great experience. Super easy to order and select a different delivery address with a gift card. Selected no rush for delivery but arrived next day anyway so that was appreciated.
24 October 2024
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