Bottle In A Box Reviews 

283
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Ordered a box for my friends 40th Birthday,Dpd have lost it but the support from bottle in a box is non existent and im not holding any hope of this getting sorted,probably £40 down the drain!

Rated 5 out of 5 stars

Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... See more

Rated 5 out of 5 stars

Due to COVID 19, our friends from Yorkshire could not visit us for his birthday. I ordered gin, in birthday box ! Two weeks before delivery ! The company are amazing, kept me updated by e mail, an... See more

Rated 5 out of 5 stars

The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately be... See more

Company details

  1. Off Licence
  2. Alcohol Store
  3. Gift shop

Written by the company

Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.


Contact info

3.2

Average

TrustScore 3 out of 5

283 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(283)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, even though I left it to the last minute to send it still arrived on time and loved by the recipient. Would definitely recommend

27 February 2019
Unprompted review
Rated 5 out of 5 stars

I have used bottle in a box twice now…

I have used bottle in a box twice now and find them very reliable and trustworthy. I know my item arrives when I have requested and are always notified when it's on the way and then when when it's about to be delivered. I'm not sure if I amtext to let me know if it has actually been handed over but in my case it has gone to a big company and would not have gone to the person I requested immediately. However he has always received my gift. Thank you great service. And reliable company.

Sandra

17 February 2019
Unprompted review
Rated 5 out of 5 stars

amazing company. Great product...

Delivery came very fast which I’m really impressed with. Packaging was fantastic and safe. The box itself has lovely little decorations inside. I have to say this is a great company thank you so much for your great customer service you’re product is amazing! would definitely recommend “bottle in a box” to everyone. Thank you again for a great product

12 February 2019
Unprompted review
Rated 5 out of 5 stars

I found the Bottle In A Box company…Fantastic !

I found the Bottle In A Box company excellent to deal with. I ordered a Birthday box of flavoured Gin, tonic,chocolate and nuts and it was delivered to my brother via courier on the exact day I chose . I was even able to track it. My brother loved this gift and I am very happy with my purchase. I would definitely use this company again. I highly recommend them for a quality gift and very promptly too.

10 February 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service standards

The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately because ordinarily it wasn’t due to go until the following month. We said yes and they arranged delivery straight away. What excellent and exceptional service. We also wanted to amend a future delivery date too. BinaB arranged that too. The present has been well received and the recipient is very happy. Great service which all too often is lacking with some other retail and online outlets Thanks to the team at BinaB

6 February 2019
Unprompted review
Rated 1 out of 5 stars

Parcel has not arrived

Parcel has not arrived by delivery date and information has disappeared from the DHL site

Happy to update the review of the parcel turns up

5 February 2019
Unprompted review
Bottle In A Box logo

Reply from Bottle In A Box

Unfortunately the parcel is being held at customs in Guernsey as there is duty outstanding on this parcel. Customs have tried to contact you to resolve this, this is why there has been a delay.

Rated 5 out of 5 stars

Perfect service

Arrived exactly on time, boxed really nicely. The cards that get included are printed on nice card, perfect way to buy and send booze as a present to someone!

3 February 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! I sent as a birthday gift to my Dad as I am in Australia. The wrapping was beautiful and he was really happy with his gift

30 January 2019
Unprompted review
Rated 1 out of 5 stars

Unfortunately the 70th Birthday present…

Unfortunately the 70th Birthday present I ordered was delivered a day late despite me ordering it in plenty time. Reason given - it was being delivered to an island (Dunoon) ??? Why then did they not dispatch it a day earlier. Very disappointed. On the positive side the young man I spoke to was very polite and helpful.

21 January 2019
Unprompted review

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