Banner for Botworksautomation

Botworksautomation Reviews 

52
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered the goods in March, they were supposed to deliver in 7 days, I received them at the end of June. I canceled the order twice due to the long delivery time and asked for a refund, but they... See more

Company replied

Rated 5 out of 5 stars

I liked the variety of options available and the efficiency in response time. I have no complaints and will definitely keep in touch for future components.

Company replied

Rated 5 out of 5 stars

Great service by Luca. Quick, efficient and always there to help. Good parts and good service. Highly recommend.

Company replied

Company details

  1. Industrial equipment supplier
  2. also in
  3. Electrical equipment supplier
  4. Electronic parts supplier
  5. Electronic spare parts
  6. Electronics repair shop
  7. Industrial framework supplier

About Botworksautomation

Written by the company

Your industrial automation hub

Botworks Automation helps businesses source the industrial automation components they need to keep moving. We supply new, used and refurbished products, including PLCs, HMIs, drives, motors, power supplies, I/O systems, sensors, cables, safety systems and electromechanical components.

From everyday replacements to obsolete and hard-to-find parts, we combine an international sourcing network with specialist knowledge and direct support.

Industrial automation components on a workbench.

Our services include brokerage, repair and trade-in options, and used equipment evaluation. By supporting repair, refurbishment and reuse, we help extend the working life of industrial components.


BOTWORKSAUTOMATION.COM

Find the component. Explore the options.

Explore our products and services online, or contact our team with your part number and requirements.

Whether you are sourcing a replacement, looking for a discontinued component or considering a repair, we help you identify a practical next step.

Discover new, used and refurbished products, brokerage, repair and trade-in services, and used equipment evaluation.

Gloved hands inspecting an industrial control module.

Explore botworksautomation.com →


ORIGIN

Based in Italy. Connected internationally.

Botworks brings together a digital purchasing experience and industrial automation expertise, supported by an international sourcing network.

Our registered and commercial office is in Sesto San Giovanni, near Milan. Our laboratory and logistics base is in Vaprio d’Agogna, in the province of Novara.

Hands testing an industrial circuit board with multimeter probes.

From Italy, we help businesses find components and explore ways to keep existing equipment in use.

Discover more →

Our commitment to reliability

12-month warranty on new, used and refurbished components.

12-month warranty on new, used and refurbished components.
Buy with confidence: our industrial automation components come with a standard 12-month warranty, unless otherwise specified in the product documentation. If you experience a problem, contact our team with your order number and a description of the issue. We will assess your request and guide you through the next steps. Repair or replacement is subject to technical evaluation and the applicable warranty terms. Damage caused by improper use, tampering or incorrect installation is excluded. Full warranty terms: https://www.botworksautomation.com/12-month-warranty.html

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(52)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luca was very helpful

Luca was very helpful. I appreciate the quick responses and follow ups

10 January 2025
Unprompted review
Botworksautomation logo

Reply from Botworksautomation

Thank you, Jeff! We're delighted to hear that you appreciated our variety of options and quick response time. Your positive feedback motivates us to keep delivering the best service possible. We look forward to supporting you with your future needs!

Rated 5 out of 5 stars

Efficient service

I liked the variety of options available and the efficiency in response time. I have no complaints and will definitely keep in touch for future components.

23 December 2024
Unprompted review
Botworksautomation logo

Reply from Botworksautomation

Thank you so much for your feedback, Bryan! We're glad to hear that you appreciated our variety of options and quick response time. It's our goal to provide excellent service, and we look forward to supporting your future component needs.

Show reviews in all languages. (52 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look