They don't respond to emails. The hats are big and massive and not very attractive looking. I've been trying to return this for over a week, no response. Can you please respond to my email? I have sen... See more
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See what reviewers are saying
I just purchased the 30 day challenge kit and I was deeply dissappointed. The cleansing products are ok-ish but I do not notice any difference. Nonetheless, the curl cream and curl gel have proven wor... See more
Company replied
Update- boucleme replied to my emails and product finally arrived. Hair oil smells lovely and feels light, looking forward to using it. Can’t review the product as it has yet to be delivered, and... See more
Company replied
I've got very thick long curly hair. I've tried loads of silicone free curl products. They either dried out my hair or didn't give me sufficient definition and hold. Boucleme cleanser, conditioner, cr... See more
Company replied
2.6
Poor
266 reviews
Hasn’t replied to negative reviews
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Ordered over a week ago and no sign of…
Ordered over a week ago and no sign of it to arrive yet. Seems to have been misrouted. order number is 11521
12 July 2022
Reply from Boucleme Eu
Sorry for the delays with your order. I can't seem to find any emails regarding your order, so I will contact you shortly and please could you reply at your earliest convenience.
Boucleme consistently supply great…
Boucleme consistently supply great products. I've been using their shampoo and conditioners for more than 2 years now and I don't think I'll ever go back to supermarket brands. My scalp and hair have never been in such good condition.
10 July 2022
Reply from Boucleme Eu
Thank you for your loyalty! So glad to hear you're enjoying our products :)
Top products for curly hair
The products are very good and they smile nice. Shipping went fast en it was well sealed
7 July 2022
Reply from Boucleme Eu
Thank you💜
Great follow-up
The incorrect order was sent out(human error-thank god we're not robots!) - it was rectified with no hassle and very quickly. 10/10 service
6 July 2022
Reply from Boucleme Eu
Hello Kate. We're happy to have been able to resolve your issue. We hope you are enjoying your products. Please let us know if you have any other queries.
4 stars
I find the boucleme gels really good. I am however docking a star as the product builds up quickly on the hair
6 July 2022
Reply from Boucleme Eu
Sorry to hear that you're having issues with product build up. Please feel free to pop us an email at info@boucleme.co.uk and we can see about helping you with some personalised advice on how to get the best from the product. Thank you.
Reply from Boucleme Eu
We're sorry that you didn't get on too well with your product. Please feel free to pop us an email at info@boucleme.co.uk and we can see about helping you with some personalised advice on how to get the best from the product. Thank you.
I won a kit from Boucleme
I won a kit from Boucleme, the transport was very quick. I was informed correctly about my order. The defining gel is my absolute favourite.
3 July 2022
Reply from Boucleme Eu
Lovely to hear that you enjoyed our kit Anita. Thank you :)
Beautiful jewelery,fast and easy…
Beautiful jewelery,fast and easy handling . Thank you so much. So happy.
27 June 2022
Reply from Boucleme Eu
We hope you enjoy your Silk Pillowcase💛
My hair love it
My hair love it! The samplers were enough to do two washing days, and I loved the little explanation about how to use the products, how much and stuff! I love the result after only two uses. I definitely recommand it to all my curly haired friends! Thanks a lot
19 June 2022
Reply from Boucleme Eu
Thank you💛
Very good
Quick shipment, well packed, overall I am really happy. If my hair likes the products I will for sure purchase again. I already own two Bouclème towels and they are really good.
14 June 2022
Reply from Boucleme Eu
We're so happy you're enjoying the products💛
Hard water problems solved!
I've just moved to an area with very hard water and my hair was NOT happy. I have very long, very thick, coarse, wavy/curly hair and none of my previous products were working. I was nervous about using a clarifying shampoo since my hair can be on the frizzy side, but both the scalp exfoliating shampoo and the hydrating hair cleanser have worked a DREAM! My hair doesn't feel dried out, but is now clean and able to soak up conditioner and product without feeling like I need to wash it every day. The curl cream is also lovely and is giving me ringlets just by airdrying, which I usually need to use a diffuser to achieve. Will definitely continue to buy their products!
13 June 2022
Reply from Boucleme Eu
Thank you Simone, we're so glad you are enjoying our products :)
loves it
loves it smells so good and no parfums in it and made my hair so soft and full of moisture
9 June 2022
Reply from Boucleme Eu
thank you Tiegan :)
Reply from Boucleme Eu
thank you :)
Happy about the hair cream and hair…
Happy about the hair cream and hair gel, a little bit less about the hair conditioner. Thank you!
5 June 2022
Reply from Boucleme Eu
thank you Stephanie for your feedback, please email our curl experts at info@boucleme.co.uk if you need more tips on how to use the conditioner :)
Heard about it from a friend
Heard about it from a friend, ordered it and it was delivered with out delay. Very happy as I can mix it with my own fav shampoo to protect my colour better and it lasts longer. Win Win
13 May 2022
Reply from Boucleme Eu
Thank you 😊
I haven’t received the products
I haven’t the opportunity to use the products purchased because the courrier has “delivered” status but I haven’t received my parcel. I sent an email to Bouclème days ago with no response.
9 May 2022
Reply from Boucleme Eu
Hello Thaís, we're very sorry you are yet to receive your products. I can see we have reached out to the courier and also sent you a reply. Thank you.
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