Boudoir Femme Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Perfect service as always. Pippa knows my size so never have order multiple items. Disappointed she only has an online presence now bit Believe she is looking at popup options :)

Company replied

Rated 5 out of 5 stars

So pleased with my items, bought in the sale - great quality and beautifully packaged. Plus pretty quick delivery. I am really looking forward to wearing what I bought and would shop mail order from h... See more

Company replied

Rated 4 out of 5 stars

Very pleased with my purchase from this independent boutique. I normally shop here in person but ordering online was easy with prompt confirmation. Only problem was that I didn’t receive the despatc... See more

Company replied

Rated 5 out of 5 stars

My most favourite shop ever. Of course it goes without saying that the clothes and shoes are amazing but it’s also the wonderful welcome I always receive from Pippa and the team. It’s an experience. I... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop

Information provided by various external sources

Shop the New Season with 10% OFF Your First Order * FREE SHIPPING on UK orders over £100. Award winning, designer women's boutique in the heart of the beautiful city of Cambridge.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

My most favourite shop ever

My most favourite shop ever. Of course it goes without saying that the clothes and shoes are amazing but it’s also the wonderful welcome I always receive from Pippa and the team. It’s an experience. It’s therapy!

11 December 2021
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Reply from Boudoir Femme

Such a pleasure to have you shopping with us Julie! Reminds us why we do what we do- Thank you xx

Rated 4 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase from this independent boutique. I normally shop here in person but ordering online was easy with prompt confirmation. Only problem was that I didn’t receive the despatch email from the shop so my parcel was delivered without me knowing or organising someone to accept parcel. As items have to be signed for I had to collect from parcel office. I did email shop asking when the parcel was likely to be sent and it was only then I found out it had been sent and Royal Mail had attempted delivery. Shop staff could tell me this from their records and gave me the code to allow me to try and organise a fresh delivery etc.
So my online experience was not 100% on customer satisfaction but this minor irritation would not stop me shopping here. I like the buying/ stock which has introduced me to new labels. Hope you will love it too.

1 December 2021
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Reply from Boudoir Femme

Dear Brenda we're so sorry your customer shipment notification email slipped through the net, I know how frustrating it can be to chase deliveries- Thanks you though for your lovely review of our business it means alot! Kind Regards Pippa

Rated 5 out of 5 stars

Superb shop

Couldn't have asked for better service and a personal touch.

1 December 2021
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Reply from Boudoir Femme

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Fantastic Shop

Fantastic Shop, great customer service and very helpful. Highly recommend 😊

4 November 2021
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Reply from Boudoir Femme

Thank you so much for your review it means alot to know the service is also appreciated!

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