We wanted a pedestal to allow visitors and staff to check in to our building, complete with an RFID scanner and badge printer. Everything we might need was included in the package, though the range of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered and received an email stating that I would get an update email when the order shipped and I haven’t received anything. Not sure what the hold up is. I ordered 7/25/25 and it’s now 8/4/25 wit... See more
Company replied
Shipping was faster than expected and I appreciate how sturdy they are. We found during assembly that it was easiest to thread power cables at the same time rather than in separate steps, but that was... See more
Company replied
I reached out to customer service before purchasing the product and they were very quick to respond and answered all of my questions completely. I ordered the Original Lounge tablet case and it is gre... See more
Company replied
Company details
- #35 of 91 best companies in Computer & Accessories store
- #16 of 41 best companies in Computer Accessories Shop
- #33 of 82 best companies in Computer Shop
Information provided by various external sources
Tablet and iPad kiosks that are elegant, secure and robust. Browse our tablet display solutions, compatible with Apple, Windows and Android tablets.
Contact info
Unit 7, Lockwood Industrial Park, N17 9QP, London, United Kingdom
- 020 3693 0000
- customerservice@bouncepad.com
- bouncepad.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to put together and is sturdy
Easy to put together and is sturdy. Right now it is working great for our church kiosk.
17 February 2026
Reply from Bouncepad
Hi Jennifer,
Easy to assemble and sturdy? That’s exactly the kind of duo we aim for 😄
We’re so glad it’s working well for your church kiosk setup.
Thanks so much for the lovely 5-star review!
Team Bouncepad
I received my item quickly and we are…
I received my item quickly and we are happy with the product. It looks nice and is exactly what we needed.
11 February 2026
Reply from Bouncepad
Hi Michele,
Thanks so much for the fantastic 5-star review! 😊
We’re delighted to hear everything arrived quickly and that the product was exactly what you needed.
Really appreciate the support!
Team Bouncepad
High quality engineering, good looking result
We wanted a pedestal to allow visitors and staff to check in to our building, complete with an RFID scanner and badge printer. Everything we might need was included in the package, though the range of configurations possible made it a little confusing. The solution works well, and looks good, though possibly let down by confusing assembly instructions. We'll also need to re-route cables as the ones supplied weren't long enough to allow the flexibility we needed.
24 February 2026
Reply from Bouncepad
Hi Ian,
Thanks for taking the time to leave such a detailed review. We’re really pleased to hear the solution is working well for your visitor check-in setup and that the finished installation looks the part too.
We also appreciate the constructive feedback around the configuration options, assembly instructions, and cable lengths. With flexible setups comes a bit more complexity, but we completely understand how clearer guidance would improve the experience. We’ll be sure to share your comments with our product team as we continue refining both our documentation and accessory options.
Thanks again for choosing Bouncepad — we really value your feedback and support.
Team Bouncepad
Reply from Bouncepad
Hi Lily,
Thanks for the great review! We’re delighted to hear the process was quick and easy, and that the product met expectations. We really appreciate your support.
Team Bouncepad
Great product
Very well made stand. Quick and professional support willing to work with the end user to resolve any issue.
6 February 2026
Reply from Bouncepad
Hi Norbert,
Now that’s the kind of review that makes us smile!😄
Thanks for the amazing support, we’re so glad you’re happy with the product!
Team Bouncepad
Tanya is absolutely brilliant
Tanya is absolutely brilliant. Through 0 fault of Bouncepad, our urgent order wasn't going to arrive on time and Tanya organised a same day courier to come and deliver to us to ensure we had our iPad stands in time for our event. The iPad stands came exactly how we'd hoped, great quality with comprehensive instructions. We couldn't ask for more, thank you so much, Tanya!
18 February 2026
Reply from Bouncepad
Hi Megan,
Thank you so much for the wonderful review. We were delighted to hear everything arrived in time for your event and that the stands were exactly what you hoped for.
Tanya was thrilled to read your kind words. She always goes above and beyond to help our customers, and we’re so pleased she was able to turn things around for you.
Thanks again for choosing Bouncepad.
We hope the event was a great success!
Team Bouncepad
Great Experience1
30 December 2025
Reply from Bouncepad
Hi Mike,
Thanks for the 5 stars! Really glad you had a great experience with us.
Team Bouncepad
Reply from Bouncepad
Hi Angela,
Now that’s the kind of review that makes us smile!😄
Thanks for the amazing support, we’re so glad you’re happy with both the service and the product!
Team Bouncepad
Customer service was great
Customer service was great, shipping was great, and the product was great. Nothing not to love about bouncepad.
7 January 2026
Reply from Bouncepad
Hi Justin,
Thanks so much for the 5-star review! We’re delighted to hear you had a great experience with Bouncepad and really appreciate your support.
Team Bouncepad
Great Piece
We have liked how easy it to set up.
The look... simple and design look.
If i have to suggest something is the glue for the ipad, which will be very hard to remove if we have to change it.
29 December 2025
Reply from Bouncepad
Hi Luigi,
Thanks for the great review! We’re really pleased to hear you liked the simple design and found everything easy to set up. We also appreciate the feedback and will be sure to share it with the team.
Team Bouncepad
Very Satisfied
Product is well-made. Customer service is excellent. It is more expensive than other options, but well worth the investment.
16 December 2025
Reply from Bouncepad
Hi Jim,
Thank you for the 5-star review and for sharing your feedback. We’re really pleased to hear you found the setup process easy and liked the simple, clean design of the product.
Feedback like this is incredibly valuable and will be shared with our product team as we continue to improve our solutions.
Thanks again for choosing Bouncepad!
Team Bouncepad
Great Product
Shipping was faster than expected and I appreciate how sturdy they are. We found during assembly that it was easiest to thread power cables at the same time rather than in separate steps, but that was an easy adjustment.
12 December 2025
Reply from Bouncepad
Hi Rebekah,
Thanks for the great review! Glad the shipping exceeded expectations and that you’re happy with the sturdiness of the stands. We also appreciate the helpful assembly tip on cable routing.
Team Bouncepad
Great quality iPad mounts
Great quality iPad mounts. It feels sturdy and was easy to assemble. Very happy with my purchase
5 January 2026
Unprompted review
Reply from Bouncepad
Hi Charlie,
Thank you for the great review! We’re so pleased to hear the stands arrived sooner than expected and that you’re happy with the quality and sturdiness.
We also appreciate you sharing your assembly tip regarding the power cables — feedback like this is really helpful and will be passed along to our team.
Thanks again for choosing Bouncepad!
Team Bouncepad
Reply from Bouncepad
Hi,
Just how we like it... simple and speedy 😊
Thanks so much for the great 5-star review!
Team Bouncepad
Really great quality products.
8 December 2025
Reply from Bouncepad
Hi Janet,
Thanks so much for the lovely feedback! 😊
We’re delighted to hear you’re happy with the quality of the products.
Really appreciate the 5-star support!
Team Bouncepad
Just the most helpful people.
Just the most helpful people.
Can’t recommend the products or company enough.
4 December 2025
Reply from Bouncepad
Hi Sally,
Thank you so much for the lovely review and kind words. 😊
We’re delighted to hear you had such a positive experience with both our team and products.
Your recommendation truly means a lot to us.
Team Bouncepad
Online Ordering and Delivery Great
Ordering process was smooth, consistently updated as order was processed and delivered.
9 December 2025
Reply from Bouncepad
Hi Dawn,
Thanks for the great review! We’re delighted to hear the ordering process was smooth and that you felt well informed throughout. We really appreciate your support.
Team Bouncepad
Product quality is superb
Product quality is superb. Stand feels solid as a rock, sleek look, nice update to our checkouts.
6 December 2025
Reply from Bouncepad
Hi Gary,
Thanks for the fantastic review! We’re delighted to hear you’re happy with the quality and design, and that the stand has been a great addition to your checkouts. We really appreciate your support.
Team Bouncepad
Great Product and Great Customer Service
I reached out to customer service before purchasing the product and they were very quick to respond and answered all of my questions completely. I ordered the Original Lounge tablet case and it is great. It feels sturdy and was easy to assemble. They included all the tools needed to assemble the case and the instructions were clear.
3 December 2025
Reply from Bouncepad
Hi Angela,
Thanks so much for the wonderful review! We’re delighted to hear our team was able to help before your purchase and that you’re happy with your Original Lounge tablet case. It’s great to know the assembly process was smooth and straightforward too.
Thanks again for choosing Bouncepad!
Team Bouncepad
GREAT product
GREAT product. Very high quality iPad mounts. I didn't expect the boxes to be so heavy - but that's a good thing! Very easy to install with instructions. These should last the lifetime of our store. Fast shipping considering they came from overseas, as well.
28 November 2025
Reply from Bouncepad
Hi Dani,
Thanks for the fantastic review! We’re delighted to hear you’re happy with the quality, installation process, and shipping experience. It’s great to know the mounts feel built to last, exactly what we aim for. Thanks again for choosing Bouncepad!
Team Bouncepad
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.