There was no possibility to communicate with the customer service. I’m very dissatisfied !!! If the company really want to improve their service they should read my Emails #451-3833-3171 I’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Punctual delivery, correct size, Shirt and Print, this all good BUT One corner of each number on the chest started already to detach!! No good sign for good quality, especially at such a high price... See more
Company replied
I went to the store and the workers there were very rude. When they say the French are rude it’s true. Not all but those guys working there were extremely rude and just stand around. I’m a visitor a... See more
Company replied
Excellent experience, an easy process of purchase and receipt of the order, everything was exceptional. I loved it, and the product in its highest quality. I'm waiting for the second shirt in the game... See more
Company details
Written by the company
Tenues de match officielles de l’Équipe de France de Football, Entraînement, Vêtements, Ballon, Accessoires supporters et bien plus encore. Bienvenue sur la Boutique Officielle FFF, la destination ultime pour chaque supporter passionné de l'Équipe de France de Football. Célébrez la riche histoire de vos bleus, la grandeur et le charme du football français en affichant vos couleurs et les tenues officielles, directement issues du cœur du football français.
Contact info
c/o Fanatics (International) Ltd Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton , M24 2FL, Manchester, United Kingdom
- 00 800 2874 3753
- boutiquefff@fanaticsretailgroup.com
- boutique.fff.fr
2.8
Average
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Allez Les bleus
The shirt quality is so silky and soft . No weird smell at all thankfully . Will buy again!!! Allez les bleus. ALLEZ KYKS DE BONDY!!
17 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Clothing wasn't North American 2XL
Clothing wasn't North American 2XL. More like a North American L or XL
15 June 2026
Reply from Équipe de France de Football
Hello, I am very sorry for any issues regarding the sizing of these items, and an email has been sent to further assist you regarding this matter. We look forward to connecting with you! Thanks, Shane.
Arrived Quickly & In Perfect Condition
Delivered with no issues, quality was great and items arrived very quickly so I got them before the World Cup
11 June 2026
Impeccable
13 June 2026
Love equipe de France
12 June 2026
Reply from Équipe de France de Football
Bonjour Enzo, je suis désolé pour la situation. Je m'en veux terriblement. C'est pourquoi tu vas recevoir d'ici peu un e-mail de ma part contenant un cadeau. J'espère qu'il te plaira — Bart :)
Wrong item delivered
Wrong item delivered, very difficult to get in contact with a person of customer service. Chatbots are not a solution!
Update 26 June: still NO delivery, this is so ridiculous!
10 June 2026
Reply from Équipe de France de Football
Hi Hans, I am terribly sorry for the issues with this purchase and it being delayed, and I have sent you an email to further assist you with this. Best regards, Shane
My son ordered as his friends birthday…
My son ordered as his friends birthday gift but it never arrived.
Wrote to them but no response
10 June 2026
Reply from Équipe de France de Football
Hello lisa, I appreciate you contacting us today. Let’s take a closer look together. I hope you're doing well. I've looked into your concern, and I'm sorry to hear your order was not delivered to you, even though it was marked as delivered by the shipping carrier. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam
Easy process no issue
6 June 2026
Impeccable
5 June 2026
The process was very quick
The process was very quick, good quality. However the shipping was very expensive.
28 May 2026
i am really in love with the jersey .…
i am really in love with the jersey i bought, so stylish and great designed.
i have got the purchase in the defined time (the parcel was coming from France although i'm living in Germany)
I am Fan now, thank you.
1 September 2025
the package wa canceled
I payed for the premium delivery 20 euros more and it came very late after 2 weeks and only the one shirt instead of the 2 i order
26 November 2025
Reply from Équipe de France de Football
Bonjour Dimitris, merci d'avoir contacté notre service. Je vous prie de bien vouloir accepter nos excuses pour ce désagrément. J'ai ouvert un ticket à ce sujet. Veuillez patienter quelques instants afin que nous puissions clarifier la situation. Nous vous recontacterons prochainement. Cordialement, Bart.
Good service
Jersey arrived before Christmas! Good and helpful support if you actually have a problem.
21 November 2025
Unprompted review
Reply from Équipe de France de Football
Hello Kristians, thank you for sharing your feedback, and please accept our sincere apologies for the experience you’ve had. Waiting that long for your jersey is completely unacceptable, and we fully understand your frustration, especially given the conflicting information you received regarding delivery timelines. This is not the level of service we aim to provide. I hope that my actions help find a satisfactory solution for you. We truly appreciate your patience, and we’re committed to improving your experience moving forward. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna
Excellent 5 star
13 April 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.