Unfortunately, the book wasn't delivered in the English edition, and not wrapped as a gift just as I have ordered! The good thing is that the Musée employees sent me an Email and asked me if all was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item received as ordered and in good condition. There was a long delay but that was due to problems with the airlines. Will continue to make purchases . Regards
We ordered our picture online from Paris and it arrived from France via Spain in under a week, which beats the sending of a parcel within the UK now... Nicely framed and taking pride of place on the... See more
I ordered this tiny statue as a replacement for one I had purchased from the museum gift shop some twenty years ago which had been lost. It is a wonderful reproduction of of the head of what may be a... See more
Company details
Written by the company
Catalogues, affiches, bijoux, objets de décoration, accessoires de mode, moulages… Découvrez les univers des plus grands musées nationaux sur le site Boutiques de musées.
Boutiques de musées, le site référent sur l'art
Written by the company
- Retrouvez les produits d'art de nos plus grands musées !
- Boutiques de musées s'adresse à tous les amateurs d'art, d’objets design et de décoration, désireux de s’approprier les grandes expositions du moment : cadeaux, livres et objets design inspirés d’art à offrir ou à s’offrir. Géré par la Réunion des Musées Nationaux - Grand Palais, Boutiques de musées vous permet de retrouver tous les produits d'art présents dans les 38 boutiques à travers sa boutique en ligne. Boutiques de musées est présent dans les plus grands musées et institutions culturelles français : Musée d’Orsay, Château de Versailles, Grand Palais, Centre Pompidou, Musée du Luxembourg, Musée Picasso, Musée Guimet, Musée Chagall, Musée de Grenoble etc.
Une garantie de qualité
Nous attachons une grande attention aux produits que nous vous proposons, tous nos articles respectent un cahier des charges strict pour garantir la qualité qui a fait notre réputation.
Souvent issus de partenariats avec des marques de savoir-faire françaises ou des ateliers d'art du Louvre, ces articles sont souvent imités mais jamais égalés !
Si toutefois vous rencontrez un problème avec un de vos articles, n'hésitez pas à nous contacter dans les plus brefs délais afin que nous puissions résoudre votre problème.
Contact info
254-256, rue de Bercy, 75577, Paris Cedex 12 , France
- 0140134192
- boutiquesdemusees@grandpalaisrmn.fr
- boutiquesdemusees.fr
4.6
Excellent
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful art!
Items as described, packaged well for international travel and arrived in good time.
9 July 2026
Only one star! Disappointed!
Only one star, I am afraid! Before ordering a number of printings from famous paintings, I wanted to make sure that they are not rolled to fit into a tube, but placed plainly into a regular box. The Musée team agreed and asked to place the order. I paid, of course, and I got the printings rolled into a tube. It is hard to unrolle them without damaging given the high density of the paper. I am in contact with the team to see how I can return them and get reimbursed.
6 July 2026
Reply from Boutiques de musées
Hello,
We are indeed in contact and will remain so.
As mentioned in this morning’s email, we have asked our workshops for their perspective on this matter.
We will forward you their response as soon as we receive it.
In the meantime, could you please, as requested in the email, send us a photo of all the prints?
Thank you very much in advance.
Have a very nice day !
Best regards,
The Team
Bien cordialement,
L'équipe BOUTIQUES DE MUSEES
Very lovely products I purchased.
Very lovely products I purchased.
The only comment I wish to make was that one of the notebooks had torn pages inside which was dissapointing but I would definately purchase again.
4 July 2026
Great
Great! Came quickly and in perfect order. Whole process was seamless. Thoroughly recommend.
30 June 2026
Delighted with my purchase
So happy with my purchase. Very quick delivery and packaged extremely well.
16 June 2026
I haven't received my order yet.
To whom it may concern, I made an in-store purchase on June 24 (without having registered on the website); to date, I have not received the shipment. Below, I have transcribed the purchase receipt from PAYBOX. Please look into this and provide an update. Thank you.
PAIEMENT ACCEPTÉ
Merci de votre confiance.
BOUTIQUES DE MUSEES
CARTE BANCAIRE
MasterCard
Le 24/06/2026 à 05:27
RMNGP E-COMMERC
(removed link)
2634186
------------3558
20 001 628348815
DEBIT VADS @
NUMERO D'AUTORISATION : 694191
MONTANT : 79.53 EUR
NUMERO DE COMMANDE : 01KVVPV82P5WBRJ8SNTSKRCW8N
TICKET CLIENT
A CONSERVER
24 June 2026
Reply from Boutiques de musées
Hello,
Your order was processed and shipped on June 26, 2026.
You were notified of the shipment via email (the address you provided on your order) on Sent: 06/27/2026 at 3:00 a.m.
We are not aware of any shipping issues, and the delivery time is normal for shipments to Chile.
However, we have contacted the carrier, who will reach you, using the following Ticket number:
No. 260707118381
The carrier handling your order in Chile is:
Empresa Correos de Chile
We have not received any order-related inquiries from you through our Customer Service department.
Please feel free to contact us directly by email (Customer Service): boutiquesdemusees@grandpalaisrmn.fr
I Thank you in advance, and wish you a very nice day.
Kind regards,
The Team
Very quick delivery.
26 June 2026
Correct and Quick service
23 June 2026
My Order is more than 4 weeks Ago but…
My Order is more than 4 weeks Ago but it doesen‘t arrive.
4 June 2026
Clear and quick.
1 June 2026
Everything worked fine until dpd took…
Everything worked fine until dpd took oder the Parzelle. They were unable to find the adress and i had to pick up my parcel from a Point quiet far away. Not your fault, but i‘d suggest to use UPS or German DHL for sending parcel to germany.
12 June 2026
Very fast shipping for Japan
Very fast shipping for Japan. I surprised it. I referred to one another site but this shop offers cheaper prices for shipping. même si ça coute cher... Merci!
12 June 2026
Very fast delivery
8 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.