BOUTIQUE TAG Reviews 

452
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I found my cerium hoody jacket nightcape here and I am very happy. I found another good place for Arcteryx clothing/and I will come here soon.

Rated 4 out of 5 stars

I had bought a jacket for my wife’s birthday on Black Friday sale and I never recieved it, spoke with someone. And let them know the situation, after a bit of back and fourth email, they finally sent... See more

Rated 1 out of 5 stars

DO NOT BUY HERE - Extremely disappointed as my order has not shipped even after a full week, and despite reaching out few days ago, I’ve received no response at all. ZERO CUSTOMER SERVICE. Website cla... See more

Rated 1 out of 5 stars

It has been a nightmare, bought a ParJumpers Gobi Jacket, after a price match episode since I found it cheaper in ssense.com, decided to protect local economy and ordered a size large since my other... See more

Company details

  1. Outerwear Shop
  2. also in
  3. Activewear shop
  4. Clothing Shop
  5. Winterwear Store

Written by the company

Luxury and Performance Outerwear. Proudly Canadian


Contact info

3.7

Average

TrustScore 3.5 out of 5

452 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(452)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Regular customer since 2019

I’m a regular customer since 2019. My favorite online store.The regular season shipping is very fast, though during the holidays it's slow because they’re busy.

However, the online support team responded very quickly and fixed the issue professionally . Will make more orders from them.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience with this boutique with an online purchase. I did the price match request and I received a response in less than a day with not only a price match but a price beat! My coat arrived faster than expected and is perfect! Thank you Boutique Tag!!

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Still havent received the order

Ordered 14 days ago. They still haven't even shipped out. Customer service does not know when. I really do not understand why it takes this long to even figure out.

29 December 2023
Rated 5 out of 5 stars

Excellent Costumer Service

Replacement of another product that suited me better was a breeze! Avery assisted me very well! While the watershed parka was flattering and felt luxe, I needed a much longer parka for the prairie winters. The Saskatchewan Parka is on the heavier side but it is very warm and flattering! Thank you Boutique Tag!

28 December 2023
Rated 4 out of 5 stars

Will buy again

The Parajumpers jacket and delivery timeline ( 2- 3 business days) were exactly as advertised. Great value as compared to other mainline sporting goods store.

29 December 2023
Rated 1 out of 5 stars

Shipment was sent to the wrong address

Shipment was sent to the wrong address, due to the wrong shipping label being printed. I have asked multiple times for a refund. And have waited over two weeks. No one is giving me an answer, a re ship or my money back. Not pleased with the service at all. Happy Holidays.

26 November 2023
Rated 1 out of 5 stars

I ordered saucony shoes online

I ordered saucony shoes online, it’s been 15+ days and the item no where near being delivered, chose this because it was within Canada and it’s been disappointing so far, I will be asking for refund if not delivered this week.

28 November 2023
Rated 5 out of 5 stars

Good

Good, fairly fast shipping, liked the tracker for your item as well that you could see and get updates on.

28 November 2023

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