I found my cerium hoody jacket nightcape here and I am very happy. I found another good place for Arcteryx clothing/and I will come here soon.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had bought a jacket for my wife’s birthday on Black Friday sale and I never recieved it, spoke with someone. And let them know the situation, after a bit of back and fourth email, they finally sent... See more
DO NOT BUY HERE - Extremely disappointed as my order has not shipped even after a full week, and despite reaching out few days ago, I’ve received no response at all. ZERO CUSTOMER SERVICE. Website cla... See more
It has been a nightmare, bought a ParJumpers Gobi Jacket, after a price match episode since I found it cheaper in ssense.com, decided to protect local economy and ordered a size large since my other... See more
Company details
Written by the company
Luxury and Performance Outerwear. Proudly Canadian
Contact info
1325 Ste Catherine O, H3G1P7, Montreal, Canada
- 514 499 9999
- Support@boutiquetag.com
- boutiquetag.com
3.7
Average
452 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
LITERAL ENDLESS LIES
DO NOT BUY FROM HERE PLEASE. The items on their website ARE NOT REALLY IN STOCK. Their website is misleading and many items they are actually waiting for stock. And even though they have a date for when it’ll be in stock and shipped, it is a LIE. They will continue to push back the shipping date because I think they realistically have no idea when they will have stock of the item. But will continue to hold your money while they wait for the item. This is basically a scam. They take your money but never know when they will have the item. AND THEY NEVER ANSWER THEIR PHONE.
They have promised a refund and it’s been “processed on their end”. But of course after all these lies, I am cautious to believe their words. I will update in a few days on whether we actually got our refund or if this issue will need to be escalated.
6 September 2023
Unprompted review
Purchased item is exactly as advertised…
Purchased item is exactly as advertised and to my satisfaction! All round great value and deal!
7 August 2023
Good price with speedy shipping and packaging
Speedy shipping and product packaging, excellent website and nice price.
26 July 2023
Buy at your own risk!
Buy at your own risk!! Horrible customer service. Ordered a jacket from USA with Boutique Tag recently. Received a faulty item and requested to exchange it. Boutique Tag sent me a return label via Fedex, which they stated the return process would be free. However, later I received an invoice for 222$ from Fedex. I called Fedex customer service right the way as well as informed Boutique Tag about this invoice. Fedex agent told me that Boutique Tag had rebill this invoice back me. After two months contacting with Boutique Tag, they still have not solved this problem yet and my name is now under Fedex collection. Lior, the CEO of the boutique, admitted that the invoice is the boutique’s responsibility but he was only saying without doing any action. My name is still in Fedex collection and FedEx now holds all my packages. Communication with them is very difficult since they took forever to respond. This is so annoying .People please consider this before ordering anything from them!!!!!
1 May 2023
Unprompted review
Slow delivery updates
Shipping took a couple days and the box did arrive a little crushed.
28 June 2023
Very nice product and with good quality…
Very nice product and with good quality and good price
16 June 2023
The quality of service was great even…
The quality of service was great even when an exchange was necessary.
12 June 2023
Fast and easy ordering process.
5 June 2023
Great experience
Great experience, they had shoes (Hoka Clifton 9s in eggnog/maize) that were sold out elsewhere, fast shipping to the US
1 June 2023
My order arrived the next day
My order arrived the next day. Also, Boutique Tag seems to be carrying products that everyone everyone has been looking for and that are out of stock from the main shop. Keep it up!
31 May 2023
Quick and easy.
30 May 2023
When we get what we want at the price we want… a positive shopping experience. I bought a coat that I wanted
I bought a coat that I wanted, for a very special price. You offer products that are the object of consumer desire… And the operation was quick and practical.
6 June 2023
Reply from BOUTIQUE TAG
Hi Zehra! Hope you are well. Thank you for leaving a review.
delivery is too late
1 June 2023
Great Jacket
Purchased a great jacket at a great price. Quality and fit is amazing. Received it in a timely manner.
31 May 2023
on arrival was missing an item
on arrival was missing an item.
I reached out to customer service and have not yet received a response.
1 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.