Boutique Tricot SRL Reviews 29

TrustScore 4.5 out of 5

4.6

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Company details

  1. Fashion accessories shop
  2. Bag shop
  3. Clothing Shop
  4. Shoe shop

Written by the company

Boutique Tricot is a consolidated reality and a point of reference in the fashion world, for its complete and diversified offer ranging from top brands to sport, urban, outdoor and kids' space selections, condensed in four exclusive stores: Boutique Tricot in viale della Libertà 532, Tricot Advance and Tricot Kids in viale Roma 77 (Chianciano Terme), Tricot Siena, the latest, located in via Pantaneto 1. Today Tricot is a consolidated reality and a reference point in the fashion world, for its complete and diversified offer that ranges from top brands to sport, urban, outdoor and kids' selections. The constant search for excellence and the original vision have evolved over the years and materialised into an all-embracing experience, which is not limited to the world of fashion alone but embraces a philosophy of life that embraces luxury, exclusivity and quality. Tricot's is also an ‘experience’ linked to the privileged territory in which it is located: Tuscany. A region with a rich landscape and food and wine heritage, an experience that is thus transferred to the world of catering, wellness and luxury hospitality. The restaurant Dopolavoro La Foce, which belongs to the same entrepreneurial group, is a concrete example of the synergy with the territory, a crossroads of expression and exchange, an ideal setting for exclusive events, which focuses on contemporary cuisine, but with an eye to local traditions. In the world of wellness and luxury hospitality, Tricot offers its public a unique experience: a selection of the most prestigious names in Italian and international haute couture, flanked by services of excellence. This is the philosophy behind the Tricot points of sale inside the most exclusive accommodation facilities in the area: Fonteverde Resort and Spa in San Casciano dei Bagni (www.fonteverdespa.com), Terme di Saturnia (www.termedisaturnia.it) and Monteverdi Tuscany (www.monteverdituscany.com).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Excellent

Nice products, fast delivery

16 September 2025
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Thank you very much, we really appreciate your positive review!

Rated 5 out of 5 stars

Great service to US

Found an item I wanted, and it was shipped super efficiently to our home in the US. Quality of the item is excellent!

26 May 2025
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Buongiorno! La ringraziamo molto per la cortese recensione, ci fa veramente piacere ricevere un riscontro positivo e sapere che il nostro servizio è stato giudicato soddisfacente.

Rated 1 out of 5 stars

They didn´t confirm the return

They didn´t confirm the return. They didn´t react on my e-mails. They were rude and incompetent when I reached them by phone. This is real scam. How come that YOOX takes them as partners???????

14 November 2024
Unprompted review
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Good morning! We are very sorry for your negative experience. Yoox acts as an intermediary between us and the end customer, so we cannot contractually manage either refunds or customer relations. Every customer has a right of withdrawal within the prescribed time frame and legally it is not possible to make a refusal unless there are valid reasons. We hope that you will place your trust in us again in the future.

Rated 1 out of 5 stars

They send me a used clothes has no…

They send me a used clothes has no please bag for it only in the box, stay away from them very bad company

9 January 2024
Unprompted review
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Good morning! We are very sorry for your negative experience.
We do not sell used items and, as we only offer original, top-quality products, we usually send them in the original packaging. Not all clothes come with dust bags. I hope you will put your trust in us again in the future, sincerely

Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

website says they take returns, they are completely ignoring my emails and return requests. Will be charging back with bank

22 December 2023
Unprompted review
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Good morning! We are very sorry for your negative experience.
Every customer has a right of withdrawal in the time and manner provided and we cannot legally refuse returns unless there are valid reasons. We hope that you will place your trust in us again in the future. Kind regards

Rated 1 out of 5 stars

I bought four items from here and…

I bought four items from here and requested a return upon delivery as none of the items were of good quality. This store refused my return request with no communication as to why. Do not buy from here.

1 August 2023
Unprompted review
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Good morning! We are very sorry for your negative experience. All our brands are certified by the manufacturers and therefore we only offer original quality items.
Every customer has a right of withdrawal in the time and manner provided. We hope that you will place your trust in us again in the future. Kind regards

Rated 1 out of 5 stars

Fraud

Fraud. Scam. Don’t buy from this shop - I bought a wallet via Farfetch and I recieved an empty box! And now I can’t get my money back.

5 June 2023
Unprompted review
Boutique Tricot SRL logo

Reply from Boutique Tricot SRL

Good morning! We are very sorry for your negative experience. It is unlikely that you were sent an empty box, your package was probably tampered with before it arrived at its destination. Farfetch acts as an intermediary between us and the end customer, so we cannot contractually handle either refunds or customer relations. We hope you will place your trust in us again in the future, best regards

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