Boxchain Moving Reviews 

48
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Sara was amazing, my experience with box chain with moving house from the uk to Australia so far has been incredible. It’s been super easy for me to organise, get everything packed and ready to be shi... See more

Rated 5 out of 5 stars

Sam recently helped me send furniture from Sheffield to Vancouver. Having never done this before I was grateful for the time & care he gave to explaining & helping me through the process. Everyth... See more

Rated 5 out of 5 stars

We chose Boxchain for our removal from Singapore to London on the recommendation of a friend. James and his team did not disappoint. At the Singapore end, the team who arrived to pack us up were high... See more

Rated 4 out of 5 stars

Although initially Sam gave us confidence the shipping process from the UK to the US would be fairly smooth, we are now 4 months into it and no sign of our belongings yet and cut communication from... See more

Company details

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International moving company offering worldwide shipping for individuals and corporations


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4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and trustworthy with five star service

We used Boxchain on our recent move from Los Angeles to London. From start to finish, the service was excellent. Sam and his team with prompt with every reply. The communication throughout the process was top notch. The movers who loaded in LA and unpacked in London were professional and efficient. Sam even provided us a tracking link to follow our container. If we have an international move again in the future, I would not hesitate to trust Boxchain!

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Very competitive price

Very competitive price - the best I was quoted. Very friendly, professional and helpful packing team. Sam always responded quickly to my messages and sent me tracking link. My goods arrived just as they were packed - very happy with the service. I would recommend.

29 October 2022
Unprompted review
Rated 5 out of 5 stars

A Safe Pair of Hands

After doing our research on various shipping companies for moving from the UK to Singapore, we decided on Boxchain as they had been mentioned lots of times with positive comments on the Singapore expat Facebook groups. Their price was competitive too!

The whole process from initial engagement to final delivery was very smooth, and it was clear we were in a "safe pair of hands". Having shipped some quite large and delicate items (namely a Gaming PC and VR headset), these arrived unscathed and fully working!

Overall I would highly recommend Boxchain, and would indeed use them again in the future.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job Boxchain Moving!!!

Really great team! This company is so professional while being relaxed and communicative in what is usually a stressful process. We have nothing but praise for these people - everyone we dealt with was really friendly and professional - James, Sam and the local "last mile" delivery team - all were excellent. AND very competitive in price too! We moved from Singapore to Spain and it all went very smoothly. We 100% recommend. Well done Boxchain Moving!!

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient, cost-effective service. Found them from a Facebook mention and the service on both the SG and UK sides has been smooth. The packers took great care, the boxes were perfect when delivered in the UK. My only small suggestion is something like a tracking number / app to use, as the company seems to just use 1:1 email, but this is a minor point since the whole process was great without a tracking location. Would highly recommend.

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. Moving personal belongings across the Atlantic from the UK to USA takes 6 months apparently. phones go unanswered, passive aggressive e-mail responsive are unhelpful. Very unprofessional company. They delete their google reviews to keep a good rating.

9 May 2022
Unprompted review
Boxchain Moving logo

Reply from Boxchain Moving

Good afternoon. I am unable to locate you on our system with this name. Please email sam.toole@boxchainmoving.co.uk and we will help you resolve your complaint

Rated 5 out of 5 stars

Great service

Great service, gave us updates on our belongings all the time.Everyone was very informative and helpful.
The packing crew that came were amazing!everything arrived undamaged.
Would highly recommend and would use them again.

15 April 2022
Unprompted review
Rated 4 out of 5 stars

Sad to break the "excellent" streak but...

Although initially Sam gave us confidence the shipping process from the UK to the US would be fairly smooth, we are now 4 months into it and no sign of our belongings yet and cut communication from Boxchain moving who have essentially passed the proverbial ball to someone else here in the US. We have chased Boxchain but to date we have received no update from them so... buyers beware...no apparent accountability once your shipment reaches the other side....
Looking forward to update this ratings should we get some help with our delivery...
Update: we did get help with our delivery and the follow up was satisfactory and professional. Really appreciated how James stepped in and facilitated the delivery for us.

5 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Boxchain SGP-LON move.

We used Boxchain for our move from Singapore to London. We have had an excellent experience with them .... managed well at both ends ( James in Singapore and Sam in London). They were competitively priced and I would highly recommend their service. Thanks you Boxchain.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

Would recommend again

I used Boxchain Moving to ship my stuff from Singapore to London when I was relocating. I had 1.1 cubic metres to ship and I packed my own items. Boxchain gave me a very reasonable volume estimate (unlike others who estimated 5-9 cubic metres?!) and their quote was good value for money. The staff were knowledgeable and helpful.

It’s quite a small team so don’t expect any tracking or updates - you have to email them yourself if you want an update. However, they’re quick to respond to emails - turnaround time was always within a day. Delivery in London was efficient and slick, and no items were missing or damaged.

Would recommend Boxchain Moving again in the future.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, follow up. Timely, quality of service. Definitely the company I will use due to the excellent experience I have had dealing with Sam at BoxChain.

14 November 2021
Unprompted review
Rated 5 out of 5 stars

Boxchain were wonderful from start to…

Boxchain were wonderful from start to finish with my move from the UK to Australia. They were the cheapest delivery service by far and have been extremely professional every step of the way.

11 November 2021
Unprompted review
Rated 5 out of 5 stars

Boxchain Moving provided exceptional…

Boxchain Moving provided exceptional service and communication (not to mention, value for your budget). As someone who has moved over seas and now moving back from Europe to the US, it was so important to find a company / team who would give your move care and attention to details. Boxchain, specifically Sam was very responsive, clear with his communication and managed our relocation wonderfully. We had a great and personal experience versus feeling like another number that a company logged into their system before they shipped your things off. The team who arrived to collect the shipment and the team who came to deliver it were both equally attentive, careful and very efficient. Thank you so much for making our relocation feel so seamless.

18 July 2021
Unprompted review
Rated 5 out of 5 stars

From booking to unpacking our…

From booking to unpacking our experience with Boxchain, managed by Sam Toole, was seamless. The communication was great and everything happened on time. The blokes that helped were so lovely and had a good attitude to work. They got the job done in a timely manner and were very considerate of our home.
What could have easily been a stressful and exhausting experience was quite the opposite.

Thank you Sam Toole

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic relocation company 100% recommended

Sam and Boxchain Moving helped orchestrate moving our household possessions from the UK to NZ in April this year. While relocating is stressful enough, without it being during a pandemic, Sam made this aspect of it smooth and worry-free.
Sam was extremely thorough, professional, always on-hand to answer my questions and very reassuring throughout the whole process. I could not fault the service and professionalism of the team of packers who worked magic in getting all our possessions into the 20ft container. Perfectly quoted by Sam, it was never in doubt, even with a couple of last minute additions.
Sam has been in touch and on-hand since, regarding the shipping details for arrival into Lyttleton in a matter of weeks. I will be looking forward to the high standard Sam and the team set in the UK, from the team here in NZ.
I have already recommended Sam and Boxchain Moving to friends also relocating from the UK to NZ and have no doubt their move with them will go as smoothly as ours has.

30 May 2021
Unprompted review
Rated 5 out of 5 stars

Big move to Vancouver.

Sam recently helped me send furniture from Sheffield to Vancouver. Having never done this before I was grateful for the time & care he gave to explaining & helping me through the process.
Everything arrived in perfect condition & on time.
I have no hesitation in recommending him to anyone wanting to move their home across any distance.
Thanks very much Sam.
Christine Vucak

19 May 2021
Unprompted review
Rated 5 out of 5 stars

All good

After going online for quotes for a move to the US and a move to France I found that BoxChain was the best all around for my needs.
Sam Toole was there all the way,very knowledgeable and quick to reply to my questions even sometimes late in the evening..Boxes were delivered, picked up and shipped on time and in a very professional manner.I am really happy i chose BoxChain,and do thouroughly recommend using them.Sending personal belongings half way around the world can be a stressful process, but all that was very well taken care of.Thanks guys for your amazing service.

5 April 2021
Unprompted review

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