boxChilli Marketing Reviews 12

TrustScore 4 out of 5

4.2

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Company details

  1. Online marketing agency
  2. Marketing agency
  3. SEO Service
  4. Web designer
  5. Website designer

Written by the company

boxChilli Marketing is a performance marketing agency based in Waterlooville, We specialise in website design, SEO and Paid Search.


Contact info

4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

We've had a great experience since…

We've had a great experience since moving our SEO and PPC management over to boxchilli. In the last six months our organic has grown hugely allowing us to bring down the amount we spend on google ads.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly and approachable

We are a charity run community centre and approached Box Chilli for help setting up a new website. The team have been incredibly helpful in creating a website that perfectly suits our needs. They friendly and approachable if help is needed.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Traffic increase of more than 100%!

We’ve been working with BoxChilli for the past 17 months and couldn’t be happier with the results. They completely re-modelled our website and significantly improved our SEO. Since then, we’ve seen traffic more than double, with over 100% more hits than before.

The timing couldn't have been better—during a challenging period at the end of 2024, the increased reach and visibility of our website made a real difference.

Huge thanks to the entire BoxChilli team for helping to boost our sales, raise our profile, and put us firmly on the map. We’re excited to continue working with you in the future!

30 May 2025
boxChilli Marketing logo

Reply from boxChilli Marketing

Thank you so much for the review Sam, we are very happy that the results have exceeded expectations

Rated 5 out of 5 stars

I have worked with Box Chilli on two…

I have worked with Box Chilli on two businesses, including a large educational institution and my own small business, and I have always had a great experience working with the team.

Both times, they have delivered fantastic websites, which I was really pleased with.

Additional development has always been reasonably quoted and delivered on time.

2 June 2025
Unprompted review
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Reply from boxChilli Marketing

Hi Joe, thanks for such a lovely review, it been a pleasure working with you on these projects

Rated 5 out of 5 stars

Smart, Honest and Commited to Quality.

While I haven’t personally used Boxchilli SEO and ROI services, I’ve know Anders for many years and can speak confidently about his character and professionalism. He’s someone who approaches his work with integrity and thoughtfulness and he’s always struck me as someone who genuinely cares about delivering value for his clients. He’s incredibly smart, keeps up with the latest developments in digital marketing, and is the kind of person who doesn’t cut corners. If you’re looking for someone who will take your business seriously and work with you transparently and ethically, Anders is a solid choice. It’s always worth keeping in mind every service provider gets the occasional tough review, but I’d encourage anyone working with him to speak with him directly - you’ll quickly get a sense of the kind of professional he is.

28 May 2025
Unprompted review
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Reply from boxChilli Marketing

Thanks for the Review Mark, its much appreciated

Rated 5 out of 5 stars

Since we started working with boxchilli…

Since we started working with boxchilli we have nothing but a positive experience. We started with a website, Luke guided us through the process and he took the time to really understand our offering before designing us a great website. Once the site went live the SEO team lead by Michael has produced results beyond our expectations.

Anders, the MD has always been on hand offering advice and thoughts on how we can keep pushing forward not only with our marketing, but the business in general.

1 December 2024
Unprompted review
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Reply from boxChilli Marketing

Hi,just a quick note to say thanks for the review, we really appreciate it - its been a pleasure working with you over the last few years and we look forward to generating you even more business

Rated 5 out of 5 stars

Anders and his team at Box-chilli are…

Anders and his team at Box-chilli are one of the best companies I have dealt with over the last 19 years. They have built and managed all of our website along with all aspects of Seo for the website, for a great price.
His friendly team are extremely knowledgably in their field and are on hand should we need any changes/edits made thanks to Anders and team at Box-chilli for all their continued support.

23 May 2025
Unprompted review
boxChilli Marketing logo

Reply from boxChilli Marketing

Thanks so much. for the review John, here's to the next 19 years!

Rated 5 out of 5 stars

Online Flower Ordering

Boxchilli created a website for my florist. We are event and celebrations florist. Our website was designed to incorporate national flower delivery system and in-house ordering system. We maintained a top place in local searches, even beating the national flower delivery service results. It had a fantastic impact on our business. The staff at Boxchilli were always helpful and polite, especially dealing with us tech-phobes!

22 May 2025
Unprompted review
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Reply from boxChilli Marketing

thank you so much for the review Mrs P the florist.

Rated 1 out of 5 stars

Lots of investment, very poor ROI, promises not kept.

As per the other review, we had invested lots of money in a website redesign, promises of "top google searches" etc. Despite paying £2040 a month, very little monthly work was performed, and we often had to provide "web ready" proofs which we could have uploaded ourselves. PPC was enabled without discussion with us, resulting in a huge bill.

Despite promises, we did not see a single opportunity convert. I'd recommend doing enhanced due diligence and agreeing staged checkpoints where progress / promises can be measured. Overall I wasn't impressed and we terminated the contract at the start of Q4 2024. We moved the site to be self hosted, and continue to update it effectively. To add to this, another review appeared on the 14th of May with 5 stars, and within 1 hour a response from boxchilli !! Almost as if it was a fake made up review, or maybe just coincidence. The other poor review didn't receive any response, neither did my review, most bizzare! Alongside today's review 14th Mayi received a note from Trust pilot asking for further info on this review, as if BoxChilli were trying to take it down.

7 November 2024
Unprompted review
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Reply from boxChilli Marketing

Hello Paul - we asked for more information as it wasn’t clear who had left the review from the username. We have only just signed up to trust pilot and asked customers for reviews so would ask you to remove the additional information you’ve added about new reviews as being fake to be removed as this isn’t correct . We are sorry our service didn’t meet your expectations, the main issue was that your and you business partner had very different views on what you wished to achieve, we had worked on searches we had agreed for your business partner there at Secquest to say we were working on the wrong searches for local work when we had gained you national rankings on the short period of time we worked on your campaign, the ppc was set live with your full approval and knowledge beforehand and was only for a small amount. We tried coming to a comprise and reducing your fee bly for you both to ghost us for a month before telling us you’d moved out access preventing us from fulfilling our contract.

Rated 1 out of 5 stars

zero accountability and awful customer experience

We worked with boxchilli for approximately 6 months and the relationship has ultimately ended with our adwords account operating at 0% conversion.

This went on for 3 weeks without them noticing. When I raised it with them, Instead of taking any action or responsibility, they deflected blame onto a landing page created by a third party (on their advice) and used it as a reason to terminate the contract.

We’ve instructed a new agency, who within hours found the real problem (a captcha form update on the original webpage). Save yourself the hassle and pick a marketing agency that take their customers seriously and proactively manages the accounts rather than sitting on a monthly payment.

15 October 2024
Unprompted review
boxChilli Marketing logo

Reply from boxChilli Marketing

Hello Alex - we are sorry we didn’t meet your expectations- as you are fully aware we didnt have a contract for your website build or maintenance, just for managing the google paid advertising- we had raised the issue regarding your website with you after we saw falling conversions after you had a 3rd party Growth Hacker build you the landing pages which this capture was on, so we do feel it’s unfair to blame us for work not completed by ourselves which is as the cause of the issue, we often had difficulty getting responses from yourselves when trying to resolve the issue or speak on your account sometimes not haveing a response for weeks at a time.

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