Boxes2u logo
Visit website

Boxes2u Reviews 291

•
TrustScore 4.5 out of 5

4.4

Packaging Supply Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the prompt and super-fast delivery of their orders. Customers consistently highlight the excellent quality of the products, noting that items like boxes and other supplies are exactly as described and meet their needs perfectly. Many people appreciate the good prices and the overall great service, with products arriving well-packaged and in perfect condition. However, some customers also noted issues with delivery times, with orders paid for next-day delivery arriving several days later. A few other people also felt that some products, like bubble wrap, lacked sufficient air in the bubbles, or that boxes arrived slightly damaged. Additionally, some mentioned that website descriptions for product dimensions were sometimes unclear, leading to items not fitting their intended use.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and super quick... See more

Product

Customers had positive experiences with product, often praising the great variety and quality of items, such... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of boxes and products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a rare find these days, a company who delivers promptly without fuss. In my case the order was placed yesterday and arrived today. The box was exactly as described and met my needs. Many thank... See more

Rated 5 out of 5 stars

Great company to deal with quick delivery if your in a jam with no boxes they can get them to you in a couple of days thanks for the great boxes

Company details

  1. #34 of 38 best companies in Packaging Supply Shop

Written by the company

Based in the heart of Manchester, Boxes2u are one of the UK's leading supplier of high quality cardboard boxes, postal packaging, eco packaging and more! Boxes2u is the perfect choice for customers who need anything from a single box to pallet quantities. We cater for the smaller hobbyists and start-ups who are unable to adhere to the high minimum orders associated with other packaging suppliers.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

SCAM! there is no one to contact and you will never get your boxes!

I order boxes many moon ago and they charge me immidiately and confirm the order, and gave me tracking number. The tracking number didnot work at all and after a week of waiting I tried to contact and in the firt attempt they picked my call and they told me they will sort it out. After that days pass and no response I email them I tried to call them they never pick my call and thats it... I will suggest other to value your money I have lost mine dont lose yours!

27 September 2023
Rated 5 out of 5 stars

Brilliant customer service

First time I have ordered from Boxes2U, and I wasn't disappointed. I found the ability to order a sample first very useful as it allowed me to make sure the box size wasn't too small or big for my products. Once I was happy with the box size, I placed an order for more of my chosen box. Customer service from Boxes2U was brilliant, they kept me informed on the progress of my order and once it was dispatched I was informed on what day my order would arrive and given a time slot, so I didn't have to wait all day which is an added bonus. Will recommend Boxes2U to anyone looking for a supplier for packaging materials.

2 July 2023
Rated 5 out of 5 stars

2nd order

This is now my second order with these guys. Always fast dispatch and fast delivery. Boxes exactly as described as well and good quality

29 May 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look