Boxfresh Reviews 

321
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more

Rated 2 out of 5 stars

If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more

Rated 1 out of 5 stars

Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more

Rated 5 out of 5 stars

Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more

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2.1

Poor

TrustScore 2 out of 5

321 reviews

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2.1

All reviews

(321)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect fit! Exactly what I wanted! Thank you!

18 January 2020
Unprompted review
Rated 2 out of 5 stars

International buyers beware

If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low. Additionally, after your shipment leaves, you get dinged with astronomical fees at the border, which you must pay in order to receive your shipment. I am finally do to receive my shoes next week at prices higher than I would have paid in stores. Very disappointed with my transaction.

4 December 2019
Unprompted review
Rated 2 out of 5 stars

I live in Australia

I live in Australia. My order was refunded when the website didn’t advise me that the item is out of stock.

3 December 2019
Unprompted review
Rated 2 out of 5 stars

Check stock and keep doing larger sizes

Although item showed as being in stock and taking payment they weren’t and so payment was refunded a few days later.
Also disappointing that they are stopping the larger sizes, it’s difficult enough getting footwear in sizes 13 and 14

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Great shoes

Great shoes, very well made, comfortable, clean modern lines. Excellent service, fast delivery, everything well communicated.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Far from home

Hi, i'm Erik and Love the shoes from boxfresh london. My opinion over your shoes is:. You can Go with boxfresh or you can Go barfuss. ITS the Same but with boxfresh make me Happier

13 October 2019
Unprompted review
Rated 4 out of 5 stars

Good company

Good company, shoes are very good quality and last a long time, my fiancee was very happy with his

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered very late Thursday night arrived Tuesday morning from UK to Australia. Definitely will purchase again as my son in laws favorite brand and very hard to get in Australia. Really good quality shoes.

8 October 2019
Unprompted review
Rated 4 out of 5 stars

All good

All good, although the color of the purchased shoes on the website pictures is somehow different than the real ones.

3 September 2019
Unprompted review

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