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Box Office Ticket Sales Reviews 

1,814
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,299 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding, selecting, and purchasing tickets through the online platform is straightforward and very easy to navigate. Many individuals also enjoyed the fantastic live concerts, noting that the events themselves provided wonderful and memorable entertainment. Some people were dissatisfied with the excessively high service fees, unexpected extra costs, and inflated pricing structures. Others experienced frustrating difficulties accessing their digital tickets or running into unexpected technical issues with order fulfillment. However, some customers also noted challenges when trying to download or view their passes on mobile devices.

What people talk about most

Price

People report negative experiences with price, consistently highlighting excessive markups and hidden costs.... See more

Service

Customers had ambiguous experiences with service, often praising the fantastic shows and professional venue... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as opinions on the platform are heavily divided. On... See more

Order

Consumers express deep dissatisfaction regarding their ticket orders, frequently reporting that they never... See more

Website

Users describe ambiguous interactions with website, reflecting mixed experiences during their ticket... See more

Reviews shaping this summary

Rated 2 out of 5 stars

$20 over ticket price AND ADDITIONAL $30 in fees- CONGRATS YOU SCAMMED ME!!! Reporting you so nobody else gets scalped. At least you got paid- tickets were eventually delivered. One thing you did c... See more

Rated 2 out of 5 stars

I specified print at home tickets. My receipt email stated (I cut and paste) "We’ll email you with instructions for downloading your tickets. You will need to print your eTickets, and bring them with... See more

Rated 2 out of 5 stars

My husband did not clearly see that this was a resale ticket seller. One of our guests lost his ticket in the storm. My husband had put all 4 tickets on our credit card. We went to the ticket win... See more

Rated 5 out of 5 stars

The ushers and all the helpers were amazing offering guidance and assistance. We didn't know about accessibulity but they saw my partner needed some help getting to our seats in the J section nd they... See more


Company details

Written by the company

With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. At Boxofficeticketsales.com, we pride ourselves on making the ticket-buying process safe and easy. Are you a concertgoer? We have tickets to your favorite rock, country, rap, r&b, alternative, hip hop, and classical concerts. We also carry tickets for the best music festivals around such as Coachella, Lollapalooza, Electric Daisy Carnival, and Austin City Limits. Sports fan? We have tickets to your favorite MLB, NASCAR, NBA, NCAA, NFL, NHL, PGA, Professional Boxing, MMA, WWE, Tennis events, and more! Search for your event, select where you want to sit, and complete your purchase. We even carry all playoffs, World Series, March Madness, Superbowl, WrestleMania, and all other major events you want to attend! Theater lovers rejoice! If you are planning on attending a Broadway or Off-Broadway show in New York City, Chicago, San Francisco, Boston, or any other city…we have tickets you will love. Don’t miss Hamilton, Wicked, The Lion King, and Book of Mormon, and purchase your tickets today. Heading to Las Vegas? Catch some classic Vegas shows such as O by Cirque Du Soleil, Absinthe, and Penn & Teller. Or catch some of the hottest residences such as Gwen Stefani, Boys II Men, Cher, Christina Aguilera, and many more! Las Vegas sports are also heating up! Get your tickets to the Vegas Golden Knights or the new Las Vegas Raiders in their inaugural 2020 season! We love families! We carry a wide variety of tickets to family-friendly events around North America. Some of the most popular family shows are Disney on Ice, Monster Jam, Frozen – The Musical, Paw Patrol – Live!, Sesame Street – Live, and many more! Take the family out and make memories that will last a lifetime.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2k reviews

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3.3

All reviews

(1,814)

1,370 reviews in the last 12 months

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Rated 3 out of 5 stars

It was a beautiful evening at Wrigley, until…

What a beautiful evening at Wrigley! We Love watching volleyball! And what a great concept… volleyball at Wrigley Field!
What we didn’t love was the fact that the games were continually being delayed due to condensation on the court! Didn’t the engineers/planners think of this?!?!
We had arrived at Wrigley around 4:30 and walked around. Sat down at 5:30 to watch the first game at 6pm. It ran longer due to drying the court! They even had to remove a floor emblem!!!
We only lasted for part of the first set in the second game (Nebraska). It got so late, we had to leave just after 10:00 and they were still having to dry the court!
Only saw a few minutes of Nebraska play and sat in hard seats for over 4.5 hours with no end in sight! What started out as a fantastic evening, turned into a disappointing and expensive night!

6 September 2026
Rated 1 out of 5 stars

They were 3 hrs late before starting…you you

They were 3 hrs late before starting the show and our seats wasn't were I paid them to be on the floor we ended up in the top row and couldn't even see who we came to see we left early and didn't get to see who we came to see. I'll never buy tickets to any Cussins event again. On a nother note. I bought insurance for these tickets and when I called to check on the insurance to get a refund I got the run around. I won't be buying anymore tickets from Box office again and will be sure to tell all my friends what a mess the whole event was.

6 September 2026
Rated 1 out of 5 stars

I didn’t even get to get my tickets

I didn’t even get to get my tickets, 200 something dollars gone to waste. Terrible experience and I couldn’t reach customer service. I’m so disappointed. Couldn’t get them to download. Very disappointed.

7 September 2026
Rated 1 out of 5 stars

Paid 3 times the price - horrible seats

I thought I was buying tickets from the MN State Fair site not this site. We purchased with charges and tax for $120 when tickets were sent to me the price for 1 showed $68 including chargers and tax. Our tickets were in the last very last row at the MN Grandstand (row 58) with a steel pillar blocking our view. Tickets also arrived with someone else’s name. Talking to others in the back row something occurred.

6 September 2026
Rated 1 out of 5 stars

Box Office deceptive practices

Box Office allows the seller to stupulate the row only and not the exact ticket numbers until days before the show. The venue had released the seats earlier and found this out later after purchase. This was a nightmare trying to sell (side by side 10 and 12 seats). Don't buy from Box Office Tickets as they cater to deceptive practices.

6 September 2026
Rated 5 out of 5 stars

The Show was OUTSTANDING!

The Show was OUTSTANDING!
The venue was congested and the show started 1 hour LATER.
I purchased VIP seats but was treated like GENERAL ADMISSION. Stood in line in the Hot Heat for an hour. My husband and I flew all the way from Louisiana celebrating our 43 rd Wedding Anniversary. That part was A nightmare. Marcus Wiley and Tight Mike was off the CHAIN!
Funny Bone needs to REORGANIZE and make SEVERE ADJUSTMENTS.

6 September 2026
Rated 5 out of 5 stars

I did not realize that I was buying…

I did not realize that I was buying resale tickets. So when they came in someone else's name at a lower price than I paid I was surprised. But the upcharge wasn't too bad and the show was indeed excellent fun. I guess in the future I will need to act faster if I want to just pay the listed price.

6 September 2026
Rated 5 out of 5 stars

Great Experience

Thank you for asking. The experience was great. I was a little leery about not having physical tickets, but it worked out beautifully. The theater was so well prepared. There were hundreds of people and everything flowed really well. Thank you.

6 September 2026

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