Every part of the ordering system right down to delivery was excellent. The gift was a little something to cheer up a good friend who is going through a rough time & the gift did the trick - she loved... See more
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Great company, products and service. Gift box looked lovely…. Just didn’t realise the sparkling wine was a very little bottle but, recipient loved it. Most definitely recommend and will be using a... See more
The Box Tree gift delivered to my door really made me feel "Someone Special". Beautifully packed with chocolate, organic tea and lovely hand cream - not only all of the highest quality but sustainabl... See more
Company replied
Looked through loads of gift box a d hamper websites before coming across boxtree. Much better choice of gifts than everywhere else and very well priced. Bought for a work friend who isn't well and is... See more
Company replied
Company details
Information provided by various external sources
The home of good gifting, where every box you send gives back to good causes or helps to protect our planet for the future. Choose ready made gift boxes or create your own. Whichever you choose, choose to give GOOD gifts.
Contact info
4 Royal Crescent, GL50 3DA, Cheltenham, United Kingdom
- 01242 300232
- hello@boxtreegifts.com
- boxtreegifts.com
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Recipients loved their gifts
Recipients loved their gifts, which were delivered promptly on time.
29 December 2021
Reply from BoxTree
So pleased that your recipients were pleased with their gifts you chose for them and that they arrived so promptly too!
Disappointing
I paid for delivery of this order before Christmas and was assured it would be delivered on 23 December. By end of Christmas Eve it had still not arrived, with no reply to my emails asking for updates. Very disappointing and will not be buying from boxtree again.
26 December 2021
Reply from BoxTree
Hello Anne,
Deepest apologies that your gift did not arrive in time for Christmas, this is very disappointing.
I can see that your order was placed on the 21st December and was dispatched the very next day so under usual circumstances, your gift box would have reached your recipient in plenty of time before Christmas. Unfortunately, Royal Mail were experiencing very high volumes over Christmas so parcels were taking a little longer to arrive.
If the gift box still hasn't arrived, please contact our customer service team at hello@boxtreegifts.com and we will be more than happy to help resolve this for you.
Thanks for your good communication and…
Thanks for your good communication and service. My niece and her husband enjoyed the gift, and I was thankful for the free and fast delivery. Great to be able to order online from the US for my family in the UK!
26 December 2021
Reply from BoxTree
We are so so pleased that your niece and her husband enjoyed the gifts that you sent them, and that they arrived so promptly too.
Thank you for taking the time to write your review, and for ordering with us! Happy New Year to you!
The giftbox was a perfect present
The giftbox was a perfect present. Thankyou. I would definitely use this again for presents.
25 December 2021
Reply from BoxTree
Wow, thank you Rebecca. Delighted that you were happy with the service you received from us, and we look forward to seeing you again soon.
Happy New Year to you!
I’ve used BoxTree a few times now
I’ve used BoxTree a few times now. They are a local company. I like the variety of gifts, the packaging and delivery options. My recipients have always been delighted with their gifts.
22 December 2021
Reply from BoxTree
Excellent. Thank you for your 5-star review! So pleased to hear that your recipients have always been delighted with their gifts.
We look forward to seeing you again soon!
Brilliant service
Thankyou so much . Your company is so caring and personal . I’m delighted with the service and choice of gifts .
20 December 2021
Reply from BoxTree
Thank you again for such a lovely review Linda, we are so glad we could help!
Beautiful products and excellent…
Beautiful products and excellent service happy days! 🤩🎄🙏🎅
18 December 2021
Reply from BoxTree
Thank you for taking the time to write your review Amanda. So thrilled that you were pleased with the service you received from us!
Lovely products and fantastic service!
18 December 2021
Reply from BoxTree
Thank you for your 5-star review! We are absolutely thrilled that you were pleased with both our products and our service. We take pride in both these things so this is excellent to hear.
Thank you again for your order, and a Happy New Year to you!
Our recipient was delighted and loved…
Our recipient was delighted and loved everything. It was great to be able to customise the contents.
17 December 2021
Reply from BoxTree
So pleased that your recipient was pleased with their gifts, we love to hear recipient feedback so this is brilliant.
Thank you very much for ordering with us, and we hope to see you again soon.
Reply from BoxTree
Hello Consuelo,
Apologies that you have not heard from any members of our team.
Please email hello@boxtreegifts.com with your invoice enquiry and a member of our team will get back to you in 24 hours.
Kindest Regards,
Chloe
Beautifully packaged and products…
Beautifully packaged and products looked awesome. Found your site by random and so glad I did
Yvonne
17 December 2021
Reply from BoxTree
So glad you found us Yvonne, and thank you for your order. Delighted you were pleased with the service you received!
Reply from BoxTree
Amazing, thank you Amanda! Happy New Year to you!
Still hasn’t arrived after 5 days
16 December 2021
Reply from BoxTree
Hi there,
Apologies that your gift box was late arriving.
I can see that our customer service team have refunded you the delivery cost that you paid as a token of apology for the lateness of the gift.
According to the tracking number for your gift box, I can see that your gift box arrived on the 18th December for you. I hope it was well-received when it arrived?
Should you have any other queries, please don't hesitate to contact our customer service team at hello@boxtreegifts.com and one of our customer service team will be more than happy to assist you.
I needed to get a environmentally…
I needed to get a environmentally friendly present to my friend in the UK, and I was in Greece. I'd left it a bit late, but with Box Tree, this was made possible. Very efficient service. Cannot fault. Great company with conscientious gifts for every occasion. Thankyou 'Box Tree'.
14 December 2021
Reply from BoxTree
We are so pleased that we were able to offer you efficient service and prompt delivery. Thank you so much for such a complimentary review of BoxTree - it is very much appreciated by the whole team.
Reply from BoxTree
Thank you for your review Kate!
Was sent as a gift so i am not sure how…
Was sent as a gift so i am not sure how it looked or the quality of the contents- but my friend did say it was lovely and it was very much appreciated. Thankyou
12 December 2021
Reply from BoxTree
Hi there, Jacqueline. So pleased the gift box you chose was well received by your recipient. Thank you for your review!
Fast delivery and recipient was really…
Fast delivery and recipient was really pleased
10 December 2021
Reply from BoxTree
We love hearing your feedback, so thank you for your review. So pleased the recipient was pleased with their gifts!
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