BoxTree Reviews 

1,149
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Every part of the ordering system right down to delivery was excellent. The gift was a little something to cheer up a good friend who is going through a rough time & the gift did the trick - she loved... See more

Rated 5 out of 5 stars

Great company, products and service. Gift box looked lovely…. Just didn’t realise the sparkling wine was a very little bottle but, recipient loved it. Most definitely recommend and will be using a... See more

Rated 5 out of 5 stars

The Box Tree gift delivered to my door really made me feel "Someone Special". Beautifully packed with chocolate, organic tea and lovely hand cream - not only all of the highest quality but sustainabl... See more

Company replied

Rated 5 out of 5 stars

Looked through loads of gift box a d hamper websites before coming across boxtree. Much better choice of gifts than everywhere else and very well priced. Bought for a work friend who isn't well and is... See more

Company replied

Company details

  1. Gift shop

Information provided by various external sources

The home of good gifting, where every box you send gives back to good causes or helps to protect our planet for the future. Choose ready made gift boxes or create your own. Whichever you choose, choose to give GOOD gifts.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,149)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Presents for Mum and Dad

Bought two make your own boxes for my Mum and Dad as they were both poorly and they loved them. Really like the option of being able to make your own gift and choose the contents.

1 November 2021
BoxTree logo

Reply from BoxTree

We love that we are able to provide an option for our customers to create their own gift boxes, it just makes them a touch more personal!
We are so pleased the gift boxes were well received by your mum and dad, Sarah and we hope to see you again soon!

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate. Delivery is swift and efficient. No complaints from me! I now buy gifts from Boxtree after a friend gifted me and I was thrilled to receive such a beautifully wrapped and fabulous gift.

31 October 2021
BoxTree logo

Reply from BoxTree

Thank you for such a great review! We love that we are able to provide swift and efficient delivery for you. We pride ourselves on our quick delivery times, as well as our presentation of gift boxes. Our team will be so pleased to have received such a glowing review from you.

Rated 5 out of 5 stars

Love it

Ordered a bunch of chocolates and sweets for my love and she loved all of it, great service.

29 October 2021
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Reply from BoxTree

Hi there! We are so pleased that you recipient was pleased with her gifts. Thank you for ordering with us and we hope to see you again soon!

Rated 5 out of 5 stars

Great Service and quality

Always really pleased with the service. Have sent a few boxes as gifts now and they have been very well received. Love the little gift cards too! Thank you BoxTree

23 October 2021
Rated 4 out of 5 stars

A bit complicated

The ordering process wasn’t straightforward for me but it got sorted with the auto chat I found the website a bit jumpy. The box a thank you to a friend arrived quickly and she was pleased with it. I cannot comment on the quality of the contents as I did not see them

23 October 2021
Rated 5 out of 5 stars

Excellent service all round candle I…

Excellent service all round candle I purchased is absolutely divine will definitely be using it for Xmas gifts

20 October 2021
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Reply from BoxTree

Hi Lorraine, we are so pleased you loved the candle you purchased from us, they truly are a lovely treat.
We have some of our Christmas gift boxes up and running on our website and available for pre-order so please feel free to have a look if you get a minute, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Fast delivery and lovely products- it…

Fast delivery and lovely products- it made my friends’s day !!

18 October 2021
BoxTree logo

Reply from BoxTree

We are so pleased that the gift you ordered for your friend arrived so quickly and was so well received!
Thank you so much for taking the time to write your review.

Rated 5 out of 5 stars

Beautiful gifts with that extra special…

Beautiful gifts with that extra special touch! From purchasing on the website to the gift arriving you feel looked after every step of the way.

17 October 2021
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Reply from BoxTree

Thank you for such a glowing review Jenny. We are all about that special extra touch so we are delighted to hear this from you! So glad you were pleased with the service you received.

Rated 5 out of 5 stars

Great gift for any occasion

Easy to order, delivered in time a great gift. My friend loved the gift and the lovely suprises inside.

15 October 2021
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Reply from BoxTree

Thank you for a great review, Jacqueline. We are very pleased that the gift you chose for your recipient arrived with them in good time, and we are delighted to hear it was well received!

Rated 5 out of 5 stars

I didn't actually see the gift as it…

I didn't actually see the gift as it was posted to my son in law. However he was over the Mon and loved the great selection.

12 October 2021
BoxTree logo

Reply from BoxTree

We are so pleased that your son in law loved the gift box that you chose for him and we are thrilled to be able to offer you such a great selection of gifts.
Thank you so much for your order, and we hope to see you again soon!

Rated 5 out of 5 stars
BoxTree logo

Reply from BoxTree

Thank you for your review Sue, we are so pleased we were able to provide a great service and quick delivery for you. This is very much appreciated by the whole team here at BoxTree!

Rated 5 out of 5 stars

Fabulous Concept

Lovely gifts, beautifully packaged and arrived on time. It was so nice to be able to choose from such a wide range of items and prices. Would definitely use Box Tree again.

9 October 2021
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Reply from BoxTree

Thank you for such a fantastic review, Jill. Your feedback is much appreciated by the whole team here at BoxTree. We take such pride in our presentation and our variety of gifts so we are very pleased that you had such a positive experience with us, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Amazing customer service & prompt delivery

Amazing customer service & prompt delivery... the order was done online in the comfort of my own home (in Australia!) & the box was delivered the very next day. It doesn't get better than that!
Thank you BoxTree! :)

8 October 2021
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Reply from BoxTree

Wow, we love this! Thank you so much for such a glowing review - we are so pleased you were able to order gifts from the comfort of your own home..in Australia! Delighted it arrived so quickly for you too. We hope to see you again soon!

Rated 5 out of 5 stars

Great product, great service.

Great product, great service. Will use again.

Thanks Boxtree.

5 October 2021
BoxTree logo

Reply from BoxTree

We look forward to seeing you again soon, Alexander! Thank you for taking the time to write your review, and we are so glad you had a positive shopping experience with us.

Rated 5 out of 5 stars

The gift arrived in time and the…

The gift arrived in time and the recipient was very pleased with it. Many thanks!

30 September 2021
BoxTree logo

Reply from BoxTree

Absolutely delighted to hear that your recipient was pleased with the gifts that you chose for them! We always love to hear recipient feedback, so thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

As originally a recipient of a Box tree…

As originally a recipient of a Box tree gift , we have since made Box Tree gifts and they have been well received and always appreciated. The quality is excellent.

30 September 2021
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Reply from BoxTree

This is great! Thank you so much for taking the time to write your review Valerie. We are so pleased that we are able to keep providing you with gifts that give twice, and that you were so pleased with BoxTree that you started using us yourself. We look forward to seeing you again soon we hope!

Rated 5 out of 5 stars

Well packaged

Well packaged, it was a joy to receive.

28 September 2021
BoxTree logo

Reply from BoxTree

Thank you so much for your review, Jane. We are delighted to hear your feedback, and so glad it arrived well-packaged and was a joy to receive!

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