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BOYLE Sports Reviews 4,801

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,496 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the efficiency of transactions, noting that winnings and payments are processed quickly. The staff is frequently praised for being helpful, professional, and quick to resolve issues, with several people highlighting positive interactions with customer service representatives. The website is also noted for its good features, such as detailed horse racing pages and a variety of casino games. However, some customers also noted significant dissatisfaction with customer service, reporting issues like being cut off during live chats, slow response times, or a complete lack of resolution for their complaints. There are also concerns regarding payment issues, with some experiencing declined withdrawals or difficulties in receiving promised free bets and bonuses. Additionally, a few people mentioned lower payout rates on certain games compared to other sites, leading to a perception of unfairness.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Website

Customers had ambiguous experiences with the website, with some reviewers praising it as easy to use,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the great service, helpful staff, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick payouts and swift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 4 out of 5 stars

Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more

Company replied


Company details

  1. Online Sports Betting Vendor
  2. Gambling house
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5k reviews

5-star
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Rated 1 out of 5 stars

Boylesports is Very cluttered site with…

Boylesports is Very cluttered site with poor connection games hardly pay what they claim plus it keeps you logged in even if you sign out always claiming been on their site for over 60 mins a load bs when I've just loaded money to play.
beside the free 10p spins you get from time to time hardly worth putting money west ham is gone down so of course they sh it init so they trying make us pay for thier loses I don't think it's so called fun on this site from 14/05 until today I played 1962.74 and didn't win anything worth mentioning
A game on there I got 4 wild and the highest paid icon and the system ignored paying me and they taking so much time to solve it that tells you a lot about their customer service skills

2 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your detailed feedback. We are concerned to hear about your experience with our site's performance, game payouts, and the issue with your winnings. We are actively looking into these matters to improve our services.

Rated 4 out of 5 stars

Betting made easy

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the runners and riders, plus results come in very quickly - you can even watch the race!l

2 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad you find our site easy to use and appreciate the wide range of betting options, especially our horse racing page. We're happy to hear you enjoy the detailed information and quick results!

Rated 1 out of 5 stars

Horrible greedy site slots are sluggish…

Horrible greedy site slots are sluggish and are empty spins constantly no features come in nothing! Stay away keep your money this site is BAD

2 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback. We are actively looking into these concerns about game performance.

Rated 5 out of 5 stars

All was explained in a easy to…

All was explained in a easy to understand manner , very professional

27 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad our professional explanation was easy to understand. Thank you for your feedback!

Rated 1 out of 5 stars

They are con artists so blatant to see

They are con artists so blatant to see, from their big card counting machines for black jack ect to their low win probability on slots, on live betting they block you from laying your bets making you have to reload the page and by the time you do get to lay your bet your so frustrated you just go with a losing odds.
If I could give less then I star I would. Cheats stay away...

1 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

Thank you for sharing your feedback. We are sorry to hear about your frustrating experience and appreciate you bringing these issues to our attention. We will certainly look into your concerns.

Rated 5 out of 5 stars

Paid out Losing bet

Had a query about a losing bet and they didnt have to pay me but did. Nice customer service

29 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're happy to hear our customer service team provided a positive experience. We appreciate your kind words!

Rated 1 out of 5 stars

Absolutely a joke of a company sign up…

Absolutely a joke of a company sign up tell me I will get 40 free bet it doesn’t come I wait in a long queue they tell me about duplicate account at my address which is nonsense and ask for me to send proof. That’s not happening the account will be closed and will warn others on every site of these crooks.Happy to sign you up and take your money but then do not give you what promises a joke of a company

30 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're sorry to hear about the issues you faced with the free bet offer and the account verification. We appreciate you bringing this to our attention and will look into your concerns.

Rated 1 out of 5 stars

Do not use this site if you have a…

Do not use this site if you have a problem their customer service is pathetic, they take 7 days to reply to email , their live chat is awful and they don’t honour bonuses , absolutely awful
Site

28 May 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We are actively reviewing your feedback to improve our services.

Rated 5 out of 5 stars

Problem was sorted straight away

Problem was sorted straight away, fast service

29 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad we provided fast service and sorted your problem quickly. Thank you for your feedback.

Rated 5 out of 5 stars

Finally someone responded to feedback…

Finally someone responded to feedback at Boyles which going forward will surely demonstrates that the punter nCheerseeds a little remuneration from time to time Cheers

29 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear your feedback was addressed! We truly appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

A quick solution to my query

A quick solution to my query, couldn't ask for any more

24 May 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're glad we could quickly resolve your query. Thank you for your kind words!

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