While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The BQool Repricer really saves a lot of time in day-to-day business. Especially when you have many different products in your inventory, it makes pricing much easier and far more efficient. Wh... See more

Rated 1 out of 5 stars

BQool calls this “AI Match Boost Profit,” but it’s clearly manual rule-based logic, not AI. Everything is predefined: Fixed behaviors for Buy Box, suppressed Buy Box, used items, back... See more

Rated 5 out of 5 stars

Excellent repricing software with great features, attentive support. This software was put together by somebody who put lots of thought in it. Repricing features are really well thought and you woul... See more

Company replied

Rated 5 out of 5 stars

SInce using bqool, my sales have doubled thanks to its real-time repricing speed that is only bottlenecked by Amazon platform's price update. If only Amazon could put more efforts in upgrading their p... See more

Company replied

Company details

  1. Ecommerce solution provider
  2. Business-to-Business service

Written by the company

BQool has multiple AI-powered software designed to simplify the daily challenges and pains Amazon sellers face, from dynamic repricing and competitor research to feedback management and product research. Its flagship tool, BQool Repricer, has helped 100,000+ sellers win the Buy Box and boost profits by automatically adjusting prices based on real-time market data, competitor activity, and inventory levels. Whether you're doing Online Arbitrage, Retail Arbitrage, or Wholesale, BQool offers powerful AI features at an affordable price, starting at just $25/month. BQool has a global support team and is committed to delivering both performance and top-tier customer service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing program with the best price!

We've been selling on Amazon for over a year and competitors with repricers have changed the game. When we were trying to get on board, we tried ALL, and I mean ALL, of the repricers out there. All of them had free trials so we went with them. Our only criteria was that it didn't knock the prices down too low (because that loses money for everyone) and that I could set min and max based off of ROI. Not many programs will allow you to do that but BQool does! On top of that, they are a fraction of the price for other programs that do the same time! Not to mention their customer service is top notch! Amazing experience and we are loving the program! Thank you, BQool!

16 December 2018
Unprompted review
BQool logo

Reply from BQool

Hi 1202 Ltd.,
Many thanks for leaving such a wonderful review. May your success on Amazon continue for many years to come.
Along with our amazing support team, we also have some fantastic resources on the BQool Facebook Fanpage: https://www.facebook.com/BQool/

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Took the time to walk me through some issues
I was having. The rep was extremely polite and patient and delivered above and beyond. Very satisfied. Highly recommend! Thanks Bqool! ;)

11 December 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jennifer,
Many thanks for leaving such a wonderful review. May your success on Amazon continue for many years to come.
Along with our amazing support team, we also have some fantastic resources on the BQool Facebook Fanpage: https://www.facebook.com/BQool/

Rated 5 out of 5 stars

excellent support

5 December 2018
Unprompted review
BQool logo

Reply from BQool

Hi Tom,
Thank you so much for this review, we're so happy to hear that you're having a fantastic experience with our support!

Rated 5 out of 5 stars

Excellent experience working with…

Excellent experience working with Charlie. He was able to change my settings to work better for my business. Very fast, effective and friendly!!

4 December 2018
Unprompted review
BQool logo

Reply from BQool

Hi Tina,
Thank you so much for leaving this review, we're more than happy to help out whenever you need us. I will pass on your kind words to Charlie, it will make him very happy to hear that his support proved to be helpful.

Rated 5 out of 5 stars

excellent service

excellent service. fast and to the point. Thanks

3 December 2018
Unprompted review
BQool logo

Reply from BQool

Hi Haddington,
Thank you so much for this review, we're so happy to hear that you're having a fantastic experience with our support!

Rated 5 out of 5 stars

I am in love with BQool!!

I am in love with BQool!!! I have been using it since April of 2018 and it is currently Nov. 2018. My sales have increased so much since I started using this wonderful tool! It is very user friendly and the customer service is excellent... I just wish they were on chat ALL the time, but I understand the time zone difference issue. They usually are there when I need them, and the times they aren't I usually wait till they are, but you can leave a message and they will get back to you. I love it when I am looking at what sold today and a product sells for 10.99,, then the next sale is the same item... not that much later and it now sold for 12.99!! So awesome... I can not watch my 700 plus products that closely. Thanks to all the support staff you are awesome!!

27 November 2018
Unprompted review
BQool logo

Reply from BQool

Hi Michelle,
It's very encouraging to see such a positive review. Thank you very much for taking the time to leave your comments, it's certainly appreciated.

Rated 5 out of 5 stars

shared insightlful details that will…

shared insightlful details that will help assist me with monitoring that I like my new repricing rule

19 November 2018
Unprompted review
BQool logo

Reply from BQool

Hi Tracy,
Thank you so much for leaving us a review, it's great to hear that you have had such a positive experience with us.

Rated 5 out of 5 stars

Very helpful.

13 November 2018
Unprompted review
BQool logo

Reply from BQool

Hi Enes,
Thank you so much for leaving us a review, it's great to hear that you have had such a positive experience with us.

Rated 5 out of 5 stars

Excellent Support

Got into trouble setting up my repricer, the support rep was excellent and I couldn't recommend them highly enough. Many thanks!

7 November 2018
Unprompted review
BQool logo

Reply from BQool

Hi Mister T,

Thank you so much for leaving this review, we're more than happy to help out whenever you need us. I will pass on your kind words to Charlie, it will make him very happy to hear that his support proved to be helpful.

Rated 5 out of 5 stars

Excellent software

Excellent software! We use both the repricer and the Feedback Central feature. Very happy with both features and price. Best of all, the service!! We have many different kinds of software to help run our business and BQOOL tech support is one of THE BEST support out there. They offer REAL support and solutions to my questions and very fast response rate. High recommended.

6 November 2018
Unprompted review
BQool logo

Reply from BQool

Hi Mo,

Thank you so much for this review, we're so happy to hear that you're having a fantastic experience with both our software and our support!

Rated 5 out of 5 stars

Marco

Marco was extremely helpful and patient. Thank you Marco!

1 November 2018
Unprompted review
BQool logo

Reply from BQool

Hi Kim,

Marco will be so pleased to hear that you had such a great experience with him! I will pass on your kind words.

Rated 5 out of 5 stars

BQool is awesome

BQool is awesome, I love their chat help feature. They are very responsive.

30 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jenna,

Many thanks for the positive review, we find our chat feature to be very useful, we're very pleased to hear that you have had a good experience with it.

Rated 5 out of 5 stars

the customer service has been amazing

the customer service has been amazing. Jimmy is great and I appreciate his knowledge

26 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi John,

Thank you so much for the review, it's great to hear that you have had a positive experience with Jimmy and the support that he provides. I will pass on your kind words to him.

Rated 5 out of 5 stars

very helpful

26 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi Nichola,

Many thanks for the review, we really appreciate it.

Rated 5 out of 5 stars

Amazing Customer service

The customer service is absolutely exceptional. I communicated with Jimmy from the live chat and he was detailed and thorough in answering all my questions, and had a ton of patience with me. This was the reason I decided to give Bqool a try!

25 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jasmine,

Thank you very much for the wonderful review, we're so glad that you have decided to give BQool a try. We pride ourselves on our excellent customer support, along with our innovative software solutions, and it makes us very happy to hear that our support is both useful and appreciated. If you need anything in the future, please feel free to get in touch with us.

Rated 5 out of 5 stars

Tools to Increase Margins

Great product and service..... these guys care about making improvements in their product.. and most important, they know what tools we need to increase profit margins .... Unlike Amazon which has been about "sell more...make less"

19 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi Jeff,

We really appreciate this review, thank you very much for taking the time to share your experience of our software and services.

Rated 5 out of 5 stars

Excellent repricing solution

Excellent repricing software with great features, attentive support.
This software was put together by somebody who put lots of thought in it. Repricing features are really well thought and you would need to think really hard and even then you may not be bale to come up with repricing scenario it will not be able to follow. You can match some sellers, while undercutting others, you can ignore them or price only against selected. There is also handy feature that protects you against sudden price drops and many, many other things. It is really well thought tool.
Support, which can be an issue with some other companies, is next to none. Swift and spot on.

18 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi Sarah,

Thank you so much for taking the time to leave such a detailed review, we're very happy to hear that you have so many positive things to say about our company, software and support.

Rated 5 out of 5 stars

Great support

Jimmy was fantastic and responded quickly. He had a very strong understanding of the repricing tool.

17 October 2018
Unprompted review
BQool logo

Reply from BQool

Thank you so much for leaving this review, it's great to hear that Jimmy's hard work and knowledge is proving to be helpful to the BQool community. I will make sure to pass on your kind words to Jimmy, it will make him very happy.

Rated 5 out of 5 stars

On my trial

On my trial, love it so far. Support is excellent, and the interface is much nicer than than the one I used to use.

17 October 2018
Unprompted review
BQool logo

Reply from BQool

Hi Sue,

It's wonderful to hear that you're having a good experience of the software and our support during the trial. If you need anything in the meantime, please don't hesitate to get in touch.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look