I have been a member of the Bradford Exchange for gosh well over 20yrs. Everything I have ever purchased/received has been of the utmost quality and in mint condition. I love the unique jewelry and so... See more
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Find Canadian collectibles, jewelry and home decor, including NHL collectibles, collector plates, figurines and music boxes from the Bradford Exchange Canada.
Contact info
United States
- bradfordexchange.ca
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Sketchy system
Sketchy system, customer service still can’t find the order nor give an answer as to why less then half the payment was processed. And stupid me spends another almost $400 with the payment plan, and every penny gets withdrawn…..

Reply from Bradfordexchange
The smooth website.ound that going to your website was…
I found that going to your website was very easy. I ordered the blue jays coin. It was really easy quick. I personally feel there's nothing to change. It was so smooth. I really appreciate that. I have parkinson's, so shaking is bad.Sometimes, but your sight made it easy.Thank you

Reply from Bradfordexchange
Ring - Not impressed
I ordered a ring and it came in tarnished. I also ordered a bracelet and it was so small it would only fit a child. Not impressed, returned everything. I did however get my money back in a timely manner.

Reply from Bradfordexchange
You don’t respond to emails and I…
You don’t respond to emails and I willNEVER order anything from you again…..YOU SUCK!!!!

Reply from Bradfordexchange
Would not answer my email
Would not answer my email. Could not Gibbs approximate delivery time

Reply from Bradfordexchange
Order not recognized in your system
Got an order confirmation number. Tried to check on my order status and was advised there was no order on file. Delivery was mid to end of april. So i do not believe you even got my order? Sent an email to address from my order confirmation to inquire about it bt that means and the email was sent back to me.

Reply from Bradfordexchange
Placing my order was easy and…
Placing my order was easy and efficient. Received my confirmation quickly.
Now looking forward to receiving what I ordered!
Good Quality products
About 30 years ago . We bought a figurine of Jesus hlding the hand of a child. We still have them today and in good condition.
I love Bradford Exchange products
I love Bradford Exchange products. I wanted to give a friend a beautiful gift for her birthday
Ordering is easy and was great
Ordering is easy and was great. You delivery on products is bad and don't impress me at all

Reply from Bradfordexchange
Simple and portal easy to use
The quality
I have bought quite a few a bit before from Bradford Exchange and have always been happy with everything!!
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