It was wonderful to view the beautiful items, I was displeased at the amount of time it took to find the one specific item I had originally in my cart, which when I returned was no longer in the cart!... See more
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Review summary
Created with AI, based on recent reviews
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I seemed to do alright in ordering the item I wanted, but I have never received a receipt of any kind, and that it might be on its way.
When the item is expensive, do you have to tack on another $20. The items are always very nice, but the extra money is high.
Bradford offers beautiful products collectible items. I do think their prices can be a bit too high, however.
Company details
Information provided by various external sources
The Bradford Exchange is the definitive shopping destination for unique gifts, original fine jewelry designs, extraordinary collectibles, artful apparel, home decor and more wonderful items not found elsewhere. We cordially invite you to shop our site. Whether you are looking for meaningful gifts or a special something just for you, we hope you will be surprised and delighted with what you discover.
Contact info
United States
- bradfordexchange.com
3.9
Great
147k reviews
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Superb Quality The products are superb are exactly like…
The products are exactly like advertised and I love the convenience of shopping with Bradford. What I don’t like is paying for shipping.
17 July 2026
I have always collected eagles for…
I have always collected eagles for years.
This new collection is beautiful and I am looking foward to receiving the future releases.
8 July 2026
I love this company and have ordered…
I love this company and have ordered many special items throughout the years.
Their products are high quality and customer service is excellent.
17 July 2026
Timely communication
Timely communication, high quality, choice and availability of items
17 July 2026
I tried to order by phone
I tried to order by phone, but did not have the personalization option. Thus, I ordered online.
17 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bradford Exchange -- A SCAM!
Bradford Exchange smells of a scam. I ordered checks, gave them a credit card. They said it could not match the credit card and wanted a check or for me to call. I gave them a further credit card and waited. Several weeks later -- no checks. I sent all sorts of proof - credit card statements, bank statements, etc. and I get an email from Bradford saying they couldn't match the credit card. STAY AWAY FROM THIS COMPANY -- IT IS A SCAM.
17 July 2026
Unprompted review
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
Great products and delivery
17 July 2026
Web site is misleading
Web site is misleading. Trying to get you to sign up for more coins. Very unprofessional.
16 July 2026
Reply from Bradford Exchange
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at customer_inquiry@bgeltd.com with your order information. -Gillian
Great products easy shopping
17 July 2026
Very pleased with this item!
1 July 2026
Easy to use site to make my purchase
Easy to use site to make my purchase. Praying it comes soon!
17 July 2026
They sent me a two-dollar bill that was…
They sent me a two-dollar bill that was different from the one I ordered, and the printing isn't very good.
30 June 2026
Reply from Bradford Exchange
Hello, I am sorry you are not happy with your order. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Layne
I like the products but they are pricey and shipping and handling is really marked up.
I think products are overpriced and then you add sipping and handling to jack up price more.
15 June 2026
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