Looked on your website for type of small shed I needed. Found nothing to suit. Did a more general search, found what I wanted and amongst the many possible suppliers I found Bradfords offering one of... See more
Company replied
Location
Switch locationPortview Road, Avonmouth, BS11 9LD Bristol, Gloucestershire, GB
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See what reviewers are saying
I received an efficient, friendly phone call to check something about the fence panel order. The goods arrived within two working days and were delivered to the place I suggested. Good quality wood... See more
Company replied
So so thankful that I have, after 5/6 different companies delivering various materials from concrete blocks, tiles, sand and gravel, I found Bradfords. Cannot fault the delivery driver whatsoever... See more
Company replied
I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recomm... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Portview Road, Avonmouth, BS11 9LD, Bristol, Gloucestershire, United Kingdom
- 0117 982 8282
4.8
Excellent
365 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Topsoil full of stones and rubbish…
Topsoil full of stones and rubbish including glass. This is not screened and I now have to buy more from elsewhere to cover the stuff you delivered. Delivery itself was great .
28 June 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Samantha,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Very helpful with unloading to a safe…
Very helpful with unloading to a safe place for me thanks
25 June 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Gill
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a very helpful delivery service with your order,
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Hi Bryan,
Thank you for taking the time to leave us a review.
I am pleased we got you order out nice and quickly,
We hope to see you again soon.
Kind Regards,
Joe.
Delivery was long than expected as I…
Delivery was long than expected as I only live a 5 minute walk away
19 June 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Lisa
Thank you for taking the time to leave us a review.).
I apologise greatly for these issues and for any inconvenience this may have caused you.
We are sorry you were not keep up to date with your order,
Kind Regards,
Joe.
Good and bad bits.
The website was good. Except for the delivery/collection buttons on the product pages which i found confusing. Received a text message at 7:30 am to tell me that delivery was due between 7-9 am the same day. not ideal. then after reorganising school drop-off, the delivery didn't turn up until 10. (Realised several days later that someone had left a voicemail the day before.) When it turned up several of the fence posts were poor quality. One had to be refused as it was full of rot. Why put them on the truck when it was so obviously rubbish? felt like i was being mugged off. Returned the item and haven't had a refund yet. Phoned Avonmouth and they just said its been passed onto the web team. So it summary post order Communication has been poor. From delivery organisation to refunds process.
12 June 2023
Reply from Bradfords - Avonmouth BBS
Good morning Mr French,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I have just had a look and your refund was processed on the 17th of June,
Kind Regards,
Joe.
Good price for a good product
Good price for a good product. Fence panels arrived a couple of days after ordering, was kept in the loop about delivery. Would use again
11 June 2023
Reply from Bradfords - Avonmouth BBS
Hi Fraser
Thank you for taking the time to leave us a review.
we are glad our comms kept you up to date.
We hope to see you again soon.
Kind Regards,
Joe.
Quick delivery and easy website
9 June 2023
Reply from Bradfords - Avonmouth BBS
Good Evening Mr James
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Great price and delivery
Great price on the sleepers, prompt delivery and good correspondence
4 June 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Hayward
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
First Class service
Having carried out my first online order with Bradfords was very happy with the experience, after placing the order was called by the local branch within 15mins to confirm the delivery day and notified that I would get a text on the day with a approximate delivery time which I did. when the delivery arrived the driver was courteous and professional and managed to place it exactly where I wanted it.
I would not hesitate to recommend Bradfords based on my experience.
8 June 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Avonmouth branch from start to finish with your order,
Thank you for the recommendation your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very easy to order online and no need…
Very easy to order online and no need to create an account. Great prices and low delivery charge.
Was called back very promptly and delivery was arranged.
Have already used again and will do more in the future.
2 June 2023
Reply from Bradfords - Avonmouth BBS
Good morning,
Thank you for taking the time to leave us a review.
We are glad to hear all went well with your order,
We will be pleased to see you again soon.
Kind Regards,
Joe.
Brilliant customer service
Brilliant customer service, fast, efficient and very productive.
22 May 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us our Avonmouth branch and have received brilliant Customer service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered when they said it would be…
Delivered when they said it would be with a friendly and helpful driver. Competitive price to boot.
28 May 2023
Reply from Bradfords - Avonmouth BBS
Hi Paul,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience, and our driver went the extra mile for you!
Lorna
5 stars from me
5 stars from me, Jo on the phone was brilliant, and was able to arrange a quick delivery that suited me, will definitely order again
25 May 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Mr Porter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
I had 2 fence panels delivered then…
I had 2 fence panels delivered then placed a Click and Collect order (paint and caulk), picking up from Avonmouth. Both experiences were really positive - lovely people and great prices. I can recommend them and will certainly check their prices first when I need similar items again.
11 May 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon Possett
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order for collection with our Avonmouth branch,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Avonmouth BBS
Hi Mac
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and I am glad the comms were good.
We hope to see you again soon.
Kind Regards,
Joe.
Fantastic Fencing
Easy to use website, really quick delivery I placed my order Bank Hol Monday late eve, had a call to arrange delivery the following morning then panels, chippings and wood all arrived as arranged on the Wednesday morning brilliant for free delivery. The fence panels are solid and smart looking, a lot heavier than anything Ive ever bought from a DIY store. Im very pleased with my new fence & will use Bradfords in the future
30 April 2023
Reply from Bradfords - Avonmouth BBS
Good Morning Karen
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order on the website to be an easy process and where happy with the delivery service provided over the bank holiday period,
Thank you for your feedback this has been passed onto all involved with your order,
I hope you enjoy your new fence and we look forward to seeing you soon,
Kind Regards,
Katie
Very good service and price
Very good service and price. Staff very helpful and delivery was excellent.
29 April 2023
Reply from Bradfords - Avonmouth BBS
Hi David,
Thank you for taking the time to leave us a review.
We are glad you found our staff helpful as well as your delivery,
We hope to see you again soon.
Kind Regards,
Very user friendly Website
Very user friendly Website and quick delivery.
Great Service from the Avonmouth team again.
Top Marks !
2 May 2023
Reply from Bradfords - Avonmouth BBS
Hi Simon
Thank you for taking the time to leave us a review.
We are pleased to hear our services worked well for you, especially the service you received from the branch,
We hope to see you again soon.
Kind Regards,
Joe.
Great service and communications
Great service and communications. Thank you. Oh the product is great too.
28 April 2023
Reply from Bradfords - Avonmouth BBS
Good Afternoon NS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Staff on the telephone in the office as…
Staff on the telephone in the office as well as delivery drivers are all extremely polite and helpful.
I have used them twice in two weeks and plan to use them much more in the future.
17 April 2023
Reply from Bradfords - Avonmouth BBS
Hi Matthew,
Thank you for taking the time to leave us a review.
We are so pleased that we've been able to give you the service you need to be a regular customer
We hope you keep coming back to see us
Lorna
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