I love using Bradfords. Staff are always customer friendly and always willing to help. I generally buy timber amongst other items.
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See what reviewers are saying
Keith delivered again on time and professional as ever. Dropped off where i requested without any problems. 500kg bag of Loam TopnSoil, which looks to be a good quality mix. Bradfords makes delivering... See more
Company replied
I've been using Bradford's for years and ive yet to find a more accommodating builder supply merchants. The service in their well stocked clean yard is excellent and the standards is just the same in... See more
Company replied
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.5
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just got better and better
Had a bit of a nightmare ordering online to be told it was click and collect!
I needed it delivered, so phoned the store and they couldn’t have been more helpful. Arranged delivery and when it arrived the driver was great and again couldn’t have done anything better.
Well done to all, from a very happy customer.
13 March 2023
Reply from Bradfords - Glastonbury BBS
Hi Linda,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, eventually
Lorna
Helpful and knowledgable staff
Helpful and knowledgable staff. Good liaison reference delivery, which was on time and without any fuss.
7 March 2023
Reply from Bradfords - Glastonbury BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Poor quality product
Poor quality product, not as described will not buy from you agaiy
25 February 2023
Reply from Bradfords - Glastonbury BBS
Good Morning Mr Culliford
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the quality of the product received,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Afternoon Mr Culliford
I hope you are well,
I am making contact as our local branch has advised that they have been in contact with yourselves to resolve this,
If we can be of further help in the future please do not hesitate to email customer.services@bradfords.co.uk
Kind regards
Katie
We needed some help at the Glastonbury…
We needed some help at the Glastonbury store. The assistant approached us when we walked around the yard. He stayed with us throughout our visit, giving us ideas to solve our issues and pointing us in the right direction for products we needed. I ordered online, which was easy.
6 February 2023
Reply from Bradfords - Glastonbury BBS
Hi Mark,
Thank you for taking the time to leave us a review.
I am pleased hear that you found the personal service helpful,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Glastonbury BBS
Good Morning Kevin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Glastonbury branch and that you are happy with the delivery services provided,
Your feedback will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Friendly driver and helpfull
Friendly driver who helped get large plasterboard sheets into garage with me. Very helpful, would order from Bradfords again.
27 January 2023
Reply from Bradfords - Glastonbury BBS
Good Afternoon Etherton
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and thank you for your kind words and feedback regarding the delivery service provided by our Glastonbury branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service and quality product.
Purchase - structural ply.
Checked around - Bradfords not the best price ( beaten by a National chain by a couple of quid) but very quick free delivery and product looks good……and they’re local.
3 January 2023
Reply from Bradfords - Glastonbury BBS
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased our service made up for the price difference,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service
Excellent service, the product would not fit in my wagon, they organised delivery same day with no fuss or bother - most impressed.
29 November 2022
Reply from Bradfords - Glastonbury BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Reply from Bradfords - Glastonbury BBS
Hi Dennis,
Thank you for taking the time to leave us a review.
Lorna
Reply from Bradfords - Glastonbury BBS
Hi David,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Easy ordering process and next day…
Easy ordering process and next day delivery. Soon after placing the order I was contacted by staff at my local store to arrange a delivery time. My order was delivered on time the next day and the driver was very helpful In getting the bulk bag of gravel as far up the driveway as the crane would allow.
25 October 2022
Reply from Bradfords - Glastonbury BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Great communication
Great communication, especially from delivery driver. Knew to the minute when to expect him.
Top stuff.
11 October 2022
Reply from Bradfords - Glastonbury BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Quick ordering
Quick ordering, good price.Was phoned regarding delivery and it turned up on time.
27 September 2022
Reply from Bradfords - Glastonbury BBS
Hi Anthony,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Kind Regards,
Lorna
Very good service from start to finish
26 September 2022
Reply from Bradfords - Glastonbury BBS
Hi Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Click and collect is pointless a…
Click and collect is pointless and a waste of time if they wait for you to arrive before picking the items for collection! Whois the point in calling a customer telling them that their order is ready for collection when you have to go to the counter collect paperwork then go round the yard picking it up then back to the counter to get receipt.
This actually takes longer than just turning up, loading then going to counter!
8 September 2022
Reply from Bradfords - Glastonbury BBS
Good Morning Alistair
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your collection
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Went out of their way to deliver on…
Went out of their way to deliver on time which involved additional logistics. Great service!
2 September 2022
Reply from Bradfords - Glastonbury BBS
Hi Con,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
An indication of delivery time when…
An indication of delivery time when placing the order would have been good. However this was arranged by phone when I was called when the shop opened. So all good.
21 July 2022
Reply from Bradfords - Glastonbury BBS
Hi Mark,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Kind Regards,
Lorna
Reply from Bradfords - Glastonbury BBS
Hi Sharon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Good helpful staff ensuring got the right…
Good helpful staff ensuiI got the right product.
6 July 2022
Reply from Bradfords - Glastonbury BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Service was friendly and effecient
Service was friendly and effecient. I ordered on line but the local store contacted me quickly to arrange a delivery date. I have had 2 deliveries now for a landscaping project. I would definitely recommend this company and use them again.
21 April 2022
Reply from Bradfords - Glastonbury BBS
Hi Linda,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
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