online system seems to work very well, I deal with the Ledbury branch & all the staff I have delt with so far are brilliant, so helpful.
Company replied
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See what reviewers are saying
I have had several recent deliveries of bulk bag materials. The branch calls and texts to let me know when the delivery is due and it arrives in the time window. The driver Eamonn puts the bags exactl... See more
Company replied
Easy to order on the website, email confirmation by a human(!) was rapid and succinct. Delivery arrangements were confirmed prior to and on the day by email and telephone. Nice people to speak to. De... See more
Company replied
1st class company rang to give delivery date what a change to speak to a very polite and cheerful man driver rang 1/2 hour before delivery top driver we just moved to area what a difference to some co... See more
Company replied
Company details
- #36 of 51 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #17 of 18 best companies in Insulation contractor
- #59 of 94 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Hereford Road, HR8 2PR, Ledbury, Herefordshire, United Kingdom
- 01531 631633
4.5
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After I booked my order on line I had a…
After I booked my order on line I had a phone call arranging a date for dilvery Wayne was there perlite and halpfull and it was nice to speak to some in my local area
5 April 2022
Reply from Bradfords - Ledbury BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Easy to use website
Easy to use website, good customer communication. Arrived when promised. A good experience all round.
28 March 2022
Reply from Bradfords - Ledbury BBS
Hi Jeremy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Placed order on weekend contacted quickly
Placed order on weekend contacted Monday for access details delivered Tuesday
am very helpful driver helped carry materials
through garage to where working an excellent service
18 March 2022
Reply from Bradfords - Ledbury BBS
Hi Terence,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Ledbury BBS
Hi Joe,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Reply from Bradfords - Ledbury BBS
Hi James,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received.
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service
13 February 2022
Reply from Bradfords - Ledbury BBS
Hi Simon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Ledbury BBS
Hi Baz,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Ledbury.
We hope to see you again soon.
Kind Regards,
Charlotte
Great service with a smile
Great service. Needed some bulk bags of type 1 to finish a Drive base. Phoned after lunch and they delivered it that afternoon with a smile. All ways helpful and good humoured.
15 January 2022
Reply from Bradfords - Ledbury BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Ledbury BBS
Hi Nigel,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Reply from Bradfords - Ledbury BBS
Hi Christopher,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Always delivers and friendly staff
26 November 2021
Reply from Bradfords - Ledbury BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a 5 star experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Excellent service at a very competitive…
Excellent service at a very competitive price, I am now a fan, and will visit again
16 October 2021
Reply from Bradfords - Ledbury BBS
Hi Mr Cheshire,
Thank you for taking the time to leave a review!
I am pleased to see that you have had a positive experience with us due to the service you received and our pricing.
We hope to see you again soon.
Kind Regards,
Charlotte
Bradfords deserve better than Trustpilot
Service on this order was great, but Trust Pilot gets one star for its complete lack of functionality
30 August 2021
Very helpful staff
Staff in the shop very helpful, and so was the delivery driver.
Good selection of building material although I have found some things quite expensive
Delivered as promised on the day
14 June 2021
delivered when they said they would…
delivered when they said they would ,fast reliable and friendly service .all in all pleasure doing business with.
18 May 2021
My online order was ready to…
My online order was ready to collect,staff delivered it into car cleanly.
15 May 2021
Absolutely shocking customer service
Absolutely shocking customer service, phoned to find out where my delivery was after a week and was told to wait another 2 weeks, had the phone hung up on me by some teenage customer service boy,,never use this company again
8 May 2021
Patio supplies
I was a bit nervous about going in but everyone was friendly and helpful and the delivery person did his best to accommodate our needs.
Very pleased
23 April 2021
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