Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
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See what reviewers are saying
Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... See more
Company replied
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... See more
Company replied
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
Company replied
Company details
- #38 of 54 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #19 of 19 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Dudnance Lane, TR15 3QT, Redruth, Cornwall, United Kingdom
- 01209 711929
4.9
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Ordered my goods on a Thursday
Ordered my goods on a Thursday, the website says 2-3 days! It's now a Wednesday the following week and im still waiting! The thing is I live less than 2 miles away.
18 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Joanne
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not being kept up to date with the delivery of your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
My collegue will be in contact directly with yourselves shortly to look into resolving this directly with yourselves,
We will feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Morning Joanne
I hope you are well,
Your local branch has been in contact to advise that they have been in contact to resolve this with yourselves,
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind regards
Katie
Excellent
Easy use of website, great price and speedy delivery. Great communication about delivery tine, i on time as promised. Delivery driver very friendly and helpful.
Would highly recommend Bradfords
15 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Wendy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using the website to be an easy process,
Thank you for your feedback and recommendation regarding the friendly and helpful delivery service received with your order ,
This is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
It was delivered in time and part of…
It was delivered in time and part of the material was OK, but I did not like the quality of the roofing battens. It was impossible to see what it looks like until unpacked though.
3 June 2024
Reply from Bradfords - Redruth BBS
Good Morning Emil
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the quality of the batten not being what you expected.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Marie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful staff both at shop and on…
Very helpful staff both at shop and on the phone.
Delivery swift and efficient by a helpful person.
5 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service online and in the store with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Quick and prompt
4 July 2024
Reply from Bradfords - Redruth BBS
Good Morning Martyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
helpful driver
15 June 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
In had no trouble getting what I needed
14 June 2024
Reply from Bradfords - Redruth BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service.
Ordered online. Contacted same day by Bradfords to arrange delivery date. Text on day giving approx delivery time. Delivery driver was spot on, helpful, friendly. Excellent.
11 June 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Stribley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful and friendly service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a friendly and fast delivery service with your order,
Thank you for your feedback,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Good Afternoon Gail
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Friendly service
Very busy loading up deliveries however swift service and was impressed that the guy who picked my tiling lath took time to ensure it was straight and undamaged.
16 May 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding your order for collection this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Stocked everything I needed
Stocked everything I needed, only merchant in area that stocked certain concrete products that I urgently needed.
Prices were also good
30 April 2024
Reply from Bradfords - Redruth BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great customer service
Great customer service. Will definitely use again.
Point for improvement: delivery slot could be available the day before delivery, rather than on the day.
25 April 2024
Reply from Bradfords - Redruth BBS
Good Afternoon SJ
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved great customer service from start to finish with your order,
Thank you for your feedback regarding the delivery slots this is greatly apprecaited and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fast friendly service that was good…
Fast friendly service that was good value for money.
Good communication throughout the process. The driver was extremely helpful.
Thank You Redruth
31 March 2024
Reply from Bradfords - Redruth BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for letting us know the website could do with improving. We would love some more detailed feedback customerservice@bradfords.co.uk.
Kind Regards,
Sam
High quality experience
High quality product. Polite and professional staff. Quick and helpful delivery.
7 April 2024
Reply from Bradfords - Redruth BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
great team
great team, informed when the goods were to be delivered ,arrived and dropped with no problems. friendly helpful driver and also had a laugh. many thanks.
27 March 2024
Reply from Bradfords - Redruth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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