The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... See more
Company replied
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Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... See more
Company replied
Say what you do - do what you say. Simples, Another great experience from Bradfords.
Company replied
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... See more
Company replied
Company details
- #36 of 51 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #17 of 18 best companies in Insulation contractor
- #59 of 94 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Unit 5, DT9 4FW, Sherborne, Dorset, United Kingdom
- 01935 813254
4.6
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Friendly and helpful as always!
5 April 2021
Brilliant professional service
Brilliant professional service, very helpful will definitely return.
1 April 2021
The staff were very friendly and…
The staff were very friendly and helpful but after ordering online it then took a long time in store for them to be able to produce my ticket for collection in the yard and then despite having paid online and there being enough it stock, the sleepers left were of too poor quality to sell and the staff were not happy for me to have them. I managed to find 1 that was usable but have now got to wait for another delivery (over a week away) before I can go back and collect the other sleeper that’s already been paid for.
It would have been a lot quicker just to go in than order online and I would have gone elsewhere if I’d known that they didn’t actually have what I needed.
7 March 2021
Easy online purchase and easy collection
22 February 2021
I expected a good product and it was
I expected a good product and it was, delivered on time, a satisfied customer.
5 February 2021
Branch not working with HO.
I selected skirting board from the website. Collect from Sherborne.
After 5 days of hearing nothing I phoned the store.
They had no record of it.
Checking stock it was there but had not been processed.
Que to request it. Told to go outside.
Waited there and eventually came.
Told then to go back into shop to process. So standing there whilst staff try to Talley with HO order.
Not the efficient process I hoped for.
28 January 2021
Reply from Bradfords - Sherborne BBS
Hello,
Thank you for taking the time to leave us a review. I'm sorry to hear about your negative experience with our Click & Collect service. Please accept our apologies for any inconvenince caused.
Kind Regards,
Charlotte
good value
Easy to use website, Good range to choose from and very good value. Prompt and accurate delivery.
15 January 2021
Really helpful staff
Really helpful staff, patient with my questions and keen to supply good service
I used your new Sherborne store
17 December 2020
Reply from Bradfords - Sherborne BBS
Dear Chris,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with the service that you have received from our team in Sherborne.
Merry Christmas from all at Bradfords!
We hope to see you again soon, in the New Year.
Kind Regards,
Charlotte from Customer Services
Great service and delivery on time
7 November 2020
Reply from Bradfords - Sherborne BBS
Dear Mr Hinton,
Thank you for taking the time to leave us a review.
All feedback that we receive is highly valued.
I am pleased to see that you received great service and that your delivery arrived as expected.
Kind Regards,
Charlotte from Customer Services
Great company
Great company, helpful reliable and good value. Always deliver when they say they will. Well done Bradfords.
9 October 2020
Excellent service!
Service as it used to be! Very helpful, organised and pleasant staff. Thank you!
2 August 2020
Unprompted review
Thermalite Blocks
The thermalite blocks were at a good price together with £15 delivery made it a bargain. Delivery was efficient and on time. Good experience all round.
18 July 2020
Unprompted review
Reply from Bradfords - Sherborne BBS
Thank you very much Dennis, this is lovely to read , glad that you had a good experience with us
Good experience
All very smooth operation for my putchase and good handling of the Covid situation by the staff.
22 June 2020
Unprompted review
Online purchase and was able to collect…
Online purchase and was able to collect within 2 days - very efficient service.
20 June 2020
Unprompted review
Helpful staff
Ordered online but then called dept to arrange delivery. Staff very helpful then and when delivered.
18 June 2020
Unprompted review
Reply from Bradfords - Sherborne BBS
It is a good team that we have in Sherborne, thank you for leaving a review
First class,friendly service
13 June 2020
Unprompted review
Website very easy to work around
Website very easy to work around - all my order delivered promptly - a pleasure to be able to shop with a local business
9 June 2020
Unprompted review
No help loading 10 x25kg bags into the…
No help loading 10 x25kg bags into the car
9 June 2020
Unprompted review
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