Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... See more
Location
Switch locationCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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See what reviewers are saying
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... See more
Company replied
We ordered some sleepers from the Trowbridge store and they were delivered yesterday by Matt. Matt was absolutely brilliant, we had a tight driveway and limited space to put the sleepers but he mana... See more
Company replied
Easy to arrange and got a call to sort out time really quickly. We’ve had deliveries before from another building supplier who weren’t great but Bradfords driver was absolutely amazing and offered to... See more
Company details
- #37 of 53 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #18 of 18 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, United Kingdom
- 01225 712020
4.6
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Great service
I ordered some equipment on line and was pleasantly surprised when my local branch phoned me to advise me when the item was in and being sent out and then again to make sure it was received and in good order. Well done
23 February 2023
Reply from Bradfords - Trowbridge BBS
Good morning,
Thank you for leaving a review,
I'm glad to hear that you have had a great experience shopping with us.
Kind regards
Megan
Excellent decking product in stock and…
Excellent decking product in stock and competitively priced.
From my initial in-person visit where I was assisted by a friendly and knowledgeable fork-lift driver, to updates via telephone and text message, and a delivery driver who didn't give-up on the first attempt to reverse into our very narrow lane, and then off-loaded the product precisely, my experience with Bradfords was first class. I haven't used them much before, having tended to go to the superstore DIY chains (which frequently disappoint), but this was a far superior experience and I'll certainly look at sourcing future materials from Bradfords instead. Highly recommended!
24 February 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Mr Winchcombe
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch from start to finish with your order.
Thank you for your feedback, I am happy to hear that you received a high level of customer service in our branch from your first visit to your local branch to receiving delivery of your order placed online.
This will be passed on to all involved with your order,
We look forward to seeing you soon
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Hi Jilly,
Thank you for taking the time to leave us a review.
I am glad you found the service good and our driver,
We hope to see you again soon.
Kind Regards,
Joe.
I needed 7 sheets of plasterboard
I needed 7 sheets of plasterboard, and Bradford’s had the best price I could find, with next-day delivery for free.
2 February 2023
Reply from Bradfords - Trowbridge BBS
Good Afternoon Andrew
Thank you for taking the time to leave us a review,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service, From order to delivery, could not fault the service
Great service, could not do any more to help outr
15 December 2022
Reply from Bradfords - Trowbridge BBS
Good Evening Andy
Thank you for taking the time to leave us a review.
Thank you for your kind comments regarding the service your have received from our Trowbridge branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had another 5* experience with us!
We hope to see you again, and again.
Lorna
Reply from Bradfords - Trowbridge BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Highly recommended…
A decent team here from the office to the delivery. All very helpful and good communication on delivery times and stock availability. The drivers are good at what they do and I found better skilled and more helpful than others I’ve had deliver to site. I’d definitely recommend them and will be using again no doubt.
19 October 2022
Reply from Bradfords - Trowbridge BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch and that communication regarding delivery and stock availability was very helpful and informative.
Thank you for your kind words this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Im just a DIY guy and wanted a length…
Im just a DIY guy and wanted a length of steel bar which I found at Bradfords in Trowbridge ordered it on line all went through smoothly, drove to Trowbridge collected it all good very helpfull staff, Many Thanks
5 October 2022
Reply from Bradfords - Trowbridge BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Top rated staff
Placed my order at Trowbridge. The staff were top rate and the delivery driver was exceptional.
5 October 2022
Reply from Bradfords - Trowbridge BBS
Good Evening Barry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with the Trowbridge branch and are very happy with the delivery service you have received, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Good Morning K Cornish
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Trowbridge branch, this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Great service and prompt delivery
Recommended using Bradfords by my brother in Bristol. Tim from Trowbridge was very helpful and we obtained great service and prompt delivery by Matt by our requested deadline
29 September 2022
Reply from Bradfords - Trowbridge BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered on line for pick up. Great Service.
Ordered on line and items were ready to collect within a few hours. I was called as soon as they were ready to go and pick up.
This was a great service from a friendly and knowledgable team.
30 August 2022
Reply from Bradfords - Trowbridge BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Fantastic customer service
Fantastic customer service. I booked and paid for our skirtings online and a member of staff soon called me to say that our order was ready to collect. They were good quality, a good price and most importantly - in stock! We’d wanted 10 pieces and various other stores didn’t have any. We will definitely be using Bradfords again!
30 August 2022
Reply from Bradfords - Trowbridge BBS
Hi Natalie,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Very Impressed.
As always, very quick response and delivery. This time I cancelled an 'Item to follow' after hours and replaced with an alternative, all done and delivered the next morning without a hitch. Excellent service.
The delivery man very cheerfully and brightened the day.
Thankyou
26 August 2022
Reply from Bradfords - Trowbridge BBS
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Fast friendly delivery Great service
25 August 2022
Reply from Bradfords - Trowbridge BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Very good service
Very good service, delivery driver was very happy/friendly….made a nice change from the normal grumpy ones!
3 August 2022
Reply from Bradfords - Trowbridge BBS
Hi Robyn,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Trowbridge BBS
Good Afternoon Mr Cooper
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Credit where credit is due
Credit where credit is due. My order from Bradfords Trowbridge was delivered on time and complete. They also managed to deliver a day earlier than requested. The driver was very helpful in lifting all of the materials over my garden fence. Thank you very much
28 July 2022
Unprompted review
Reply from Bradfords - Trowbridge BBS
Good Evening Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved with your order in the Trowbridge branch!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Trowbridge BBS
Hi Symon,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Kind Regards,
Lorna
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