Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
Company replied
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Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
Company replied
Quality product delivered quickly. Comfortable and looks great. Assembly does need some basic diy skills, care needs to be taken not to damage the head of the bolt and the allen key needs to be tapped... See more
Company replied
Ordering online was difficult. It kept telling me that delivery wasn't available in my area, despite being less than 3 miles from the local depot. Spoke to the area manager who managed to get it sorte... See more
Company replied
Order process was simple, went into store initially to get a small bag of gravel to see if it matched. Guys in store very helpful. Ordered 8 builders bags of gravel and it was delivered within 3 worki... See more
Company replied
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
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The Building Centre, WR4 9EG, Worcester, Worcestershire, United Kingdom
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Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Reply from Bradfords - Worcester BBS
I visited Bradfords for a new kitchen and liked their modern designs and the finish, so placed an order. The quotation process through to the fitting went very well. I was advised by experienced personnel throughout and I would use Bradfords again for modernising my home.
This was a small delivery of several items. All the edges of the sheet material were undamaged and delivery was quicker that indicated on the Website when ordered.

Reply from Bradfords - Worcester BBS
I ordered online and delivery was sorted via email. Ideal when working full time and making calls is difficult.

Reply from Bradfords - Worcester BBS
Easy ordering, great communication, helpful delivery driver.

Reply from Bradfords - Worcester BBS
Great service , great price , and superb help in the depot on picking up would certainly recommend

Reply from Bradfords - Worcester BBS
Had the aggregates I needed, delivered promptly and even added an extra bulk bag at short notice. Free delivery as well.

Reply from Bradfords - Worcester BBS
Online process very easy and the staff were very helpful and understanding when I contacted them (three times to make changes).
Delivery was as arranged so no problems at all.
Prices were very competitive.

Reply from Bradfords - Worcester BBS

Reply from Bradfords - Worcester BBS
Great delivery ! The driver left the bags according to my instructions,thank you very much for that !

Reply from Bradfords - Worcester BBS
I had an issue with some contemporary sleepers, but within 5 minutes of arriving at the yard this was resolved. Thank you so much James, you are an absolute star!!

Reply from Bradfords - Worcester BBS
Decking supplies. I’m a retail customer ordering online. Everything was just perfect with great communication

Reply from Bradfords - Worcester BBS
Used Bradford’s Worcester recently . Staff were very helpful I spoke with Mark (manager) . Items were delivered swiftly and professionally . Will use again , very happy customer

Reply from Bradfords - Worcester BBS
I have been dealing with Amy at the Worcester branch, what superb customer service, nothing has been too much trouble for her, I have had to change orders and ask advice, you couldn't ask for more help. We would not go anywhere else. Just a fantastic service.
The 2 deliveries we have had so far have had great drivers who have been really helpful

Reply from Bradfords - Worcester BBS
Just purchased a Belle 150 mini mix cement mixer from the Worcester Branch. Did click and collect which hadn't gone through by time I got to Worcester Branch. Jack who works in store was really helpful and went above and beyond to sort it. Couldn't let me take there and then, but arranged delivery for me the following day. Top Man and a credit to the Branch.

Reply from Bradfords - Worcester BBS
The whole experience was easy and just worked so many time you order something it goes wrong
All good

Reply from Bradfords - Worcester BBS
Good descriptive website, easy to place the order & arrange a delivery date.
Packed well onto the lorry, good polite driver & on time.

Reply from Bradfords - Worcester BBS

Reply from Bradfords - Worcester BBS
Great information on an easy to use website. Transaction was very easy. Communication in delivery was excellent. Delivery driver very courteous and placed fencing panels where requested on delivery instruction. Quality of panels excellent. Highly recommend. Thanks

Reply from Bradfords - Worcester BBS

Reply from Bradfords - Worcester BBS
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