Bradfords - Yeovil BBS Reviews 

335
•
TrustScore 4.5 out of 5

4.7

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more

Rated 5 out of 5 stars

We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more

Company replied

Rated 5 out of 5 stars

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more

Company replied

Rated 5 out of 5 stars

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more

Company replied


Company details

  1. Construction company
  2. also in
  3. Bricklayer
  4. Carpenter
  5. Insulation contractor
  6. Tool shop

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom

  • 01935 423311

4.7

Excellent

TrustScore 4.5 out of 5

335 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(335)

1,041 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, quickly on the phone after ordering online to work out the best time to deliver.

14 November 2022
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Reply from Bradfords - Yeovil BBS

Hi Chris,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Rated 5 out of 5 stars

Excellent service

Ordered a Jumbo bag on Wednesday, offered delivery Thursday (which I wasn’t available to take) & actually delivered promptly as arranged on Friday - much quicker & better than I’d anticipated. Delivery driver spot on - swift, efficient & friendly. An all round excellent experience & well worth a five star review - thanks.

11 November 2022
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Reply from Bradfords - Yeovil BBS

Good Evening Martin

Thank you for taking the time to leave us a review.

I am happy to hear that you received a swift, efficient and friendly service from our Yeovil branch, this will be passed on to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Bradfords customer sales service good…

Bradfords customer sales service good as always. Plus delivery drivers always accommodating with regards to positioning deliveries

2 November 2022
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Reply from Bradfords - Yeovil BBS

Hi Martyn,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Joe.

Rated 5 out of 5 stars

First class service

First class service. Easy online ordering excellent keeping customer informed and delivered in a prompt timely manor. Best service experience. Other companies should strive to reach.

7 October 2022
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Reply from Bradfords - Yeovil BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am happy to hear that you received a first class service from our Yeovil branch and found ordering online a easy and efficient service,

Thank you for your kind words this will be passed on to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Fabulous service as a busy nurse I just…

Fabulous service as a busy nurse I just clicked and they popped it on my drive amazing thank you

29 September 2022
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Reply from Bradfords - Yeovil BBS

Hello Mrs Dare,

Thank you for taking the time to leave us a review.

We hope to see you again soon.

Kind Regards,

Lorna

Rated 5 out of 5 stars

I wanted a sheet of marine ply

I wanted a sheet of marine ply, I googled the local area, saw that the Yeovil store had plenty, bought it on-line and collected it. It was painless.

22 September 2022
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Reply from Bradfords - Yeovil BBS

Good Afternoon John

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us, this will be feedback to all involved with your order in the Yeovil branch.

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Quick delivery & good service

The driver was really helpful and went out of his way to place the load where we wanted it.

8 September 2022
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Reply from Bradfords - Yeovil BBS

Good Evening Adam

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and that the driver was very helpful, this will be passed on to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

First class service

First class service. Ordered online, received a call within a couple of hours on the same day, asking if the following day was OK for delivery. I then received a text saying what time it would be delivered within a 2 hour time span. It was delivered well within the time span by Darren who was friendly, helpful and cheerful.

2 September 2022
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Reply from Bradfords - Yeovil BBS

Hi Michael,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Joe.

Rated 5 out of 5 stars

Great service.

Excellent communication. Arrived when they said they would.

1 September 2022
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Reply from Bradfords - Yeovil BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received excellent communication and that your order arrived on time! This feedback will be passed on to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

great service

great service, delivery excellent

23 August 2022
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Reply from Bradfords - Yeovil BBS

Hi Ayont,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Rated 3 out of 5 stars

Plasterboard Delivery

Ordered plasterboard and various other items. Was advised that it would be delivered on Friday 5 August between 13:00 and 14:00. I had to phone the branch a number of times as the delivery did not come. Eventually at around 16:00, I was told that my plasterboard had been damaged and they would have to deliver on Saturday. Successful delivery by a very nice man on Saturday.
I felt like I wasn't being kept in the picture by the branch as I kept having to call them.

8 August 2022
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Reply from Bradfords - Yeovil BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am sorry to see that you have had a poor experience with us due to not being kept update to date with the progress of your order and thank you for your feedback.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,

Katie

Rated 5 out of 5 stars

fantastic communication and great…

fantastic communication and great service.

1 August 2022
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Reply from Bradfords - Yeovil BBS

Good Evening Shane

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received great service in our Yeovil branch this will be passed back on to all involved.

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Value for money

As always good quality productst competitive prices. Combined with friendly service and I time delivery. Ticks all the boxes

21 July 2022
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Reply from Bradfords - Yeovil BBS

Hi Steven,

Thank you for taking the time to leave us a excellent review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Lorna

Rated 5 out of 5 stars

Brilliant service..we are not the…

Brilliant service..we are not the easiest place to deliver and the driver was excellent...thank you

18 July 2022
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Reply from Bradfords - Yeovil BBS

Good Afternoon David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us your feedback will be passed on to all involved in the branch with your order !

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Quick delivery and a reasonable price

13 July 2022
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Reply from Bradfords - Yeovil BBS

Good Morning Mr Hallett

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Brilliant service

Brilliant service, would definitely use again. Thank you.

6 July 2022
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Reply from Bradfords - Yeovil BBS

Hi Karen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Lorna

Rated 5 out of 5 stars
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Jayne,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Lorna

Rated 5 out of 5 stars

Cannot fault this company

Cannot fault this company, our storage shed arrived very quickly. After reading the instructions we decided to have our holiday and put the shed up when we got home. The weather being typically British delayed us another couple of weeks.
The instructions were very comprehensive and between my husband and myself we erected the shed, as we came towards the end there were a couple of fittings missing. I contacted Bradfords and they were very helpful, they contacted their suppliers and kept us informed, the last two remaining parts are on their way.
Thank you Bradfords, would definitely recommend you.

10 June 2022
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Reply from Bradfords - Yeovil BBS

Hi Karen,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Lorna

Rated 5 out of 5 stars

Excellent swift service with the bags…

Excellent swift service with the bags delivered exactly where requested.

27 April 2022
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Reply from Bradfords - Yeovil BBS

Hi Andy,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

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