Bragan.net Reviews 332

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their superb quality, perfect fit, and attractive appearance. Many people also highlight the fast delivery service, noting that items arrive quickly, well-packaged, and with clear instructions. The overall service is often described as excellent, with consumers appreciating the helpful advice and efficient handling of orders. However, some customers were dissatisfied with their orders, reporting that the products received were not as described, did not fit their vehicles, or arrived damaged. A few other people also felt that the quality of some items was poor, and some experienced difficulties with returns, citing issues with communication and the return process.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the great quality, good... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery times, with... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy online... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent and fantastic... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the fantastic and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great product / great price / great service / well packaged and delivered on time / i have sprayed the plastic roof parts and the mounts from the rails metallic grey to finish and make better a great... See more

Rated 5 out of 5 stars

I have been looking for some quality chrome side bars for my Peugeot Partner van. Bragan were sold out but Andrew quoted 2/3 weeks and true to his word contacted me just over a week later saying... See more

Rated 5 out of 5 stars

Bought a rooftent off Bragan. It is a brilliant product that was so easy to set up, and an incredibly comfortable mattress was included! After a long day, it takes about 10 seconds to set up and only... See more

Rated 5 out of 5 stars

Exceptional customer service. I had an issue with one of my roofbar end caps, which was all of my own doing, so I contacted Bragan who responded promptly sending the replacement parts within a couple... See more


Company details

Information provided by various external sources

Bragan has the most competitively priced Truck, Van & 4x4 accessories made to the highest standards. We supply for every make and model inc scania & volvo.


Contact info

4.1

Great

TrustScore 4 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I bought the the 22.9 inch light bar…

I bought the the 22.9 inch light bar with DRL absolutely fantastic light bar well made very sturdy fantastic quality I also bought a couple of drl lights white all great quality the girl I spoke to was very helpful and my emails were answered promptly great company to deal with would definitely buy again thank you Jimmy B

4 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent response

Excellent response, very professional from the after-sales service team: Following an order error, I asked for it to be canceled, and the response and the refund were made immediately. I highly recommend this house, but also for the quality of its products. And best of all, they are promoting some of their products, which is commercially very beneficial. Thank you, and therefore I highly recommend lovers of their products to choose this house for their purchases.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Ordered tonneau cover and window…

Ordered tonneau cover and window deflectors for an l200 came in under a week 👍 so happy with that. The quality of the products are pretty good for the price as well would definitely recommend

9 January 2021
Unprompted review
Rated 1 out of 5 stars

None arrival and no reply to emails

I ordered a lamp on 7th December and have not received an answer to two emails as to when I can expect delivery.
Seems impossible to find a telephone number, so hopefully they will see this and respond to me.

Order number #00001801

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Citroen Berlingo rear spoiler👌

I purchased a Citroen Berlingo rear spoiler from Bragan.
It arrived in good order and reasonably quickly.
I had the spoiler wrapped in gloss black to match my van and when fitted using just Tiger Seal it looks great!
Highly recommended.

3 December 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Thank you for the positive feedback - it is much appreciated! Hope to see you again soon.

Rated 1 out of 5 stars

Slow delivery and even slower at…

Slow delivery and even slower at answering the phone and email. If your ordering something small im sure its ok but for my husbands running boards for his jeep it was too long, wanted them to fit for the weekend so ordered them at the start of the week and still didnt get them in time

30 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Hi Molly,

We are really sorry to hear you have had a negative experience. I would like to personally speak with you regarding your feedback, however I am unable to locate your order on our system, can you send an email through to info@bragan.net with your contact details and order number and we will work towards finding the best solution to your problem. We really appreciate your feedback.

Have a nice day ,
Dave

Rated 1 out of 5 stars

Sent the wrong bars for my vivaro

Sent the wrong bars for my vivaro and had to keep chasing to get the right ones sent. Kept saying needed to review and took 3 weeks to sort

26 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Hi Dylan

We are really sorry to hear you have had a negative experience. I would like to personally speak with you regarding your feedback, however I am unable to locate your order on our system, can you send an email through to info@bragan.net with your contact details and order number and we will work towards finding the best solution to your problem. We really appreciate your feedback.

Have a nice day
Dave

Rated 1 out of 5 stars

Air dusters do not fit my truck as…

Air dusters do not fit my truck as advertised, only to be told a seperate connector is needed that they dont supply. Not worth returning for the money.
Scammed

24 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Hi Marty,

sorry to hear that you have had a negative experience, we have taken your feedback on board and while the listing does mention that a separate connector is required, we have moved it up higher in the description so that it is more visible to customers in future. Thank you for the valuable feedback

Regards
Dave

Rated 1 out of 5 stars

Waited for delivery

Waited for delivery, to be told it was the couriers fault for delay then that my sunvisor was out of stock and would be 2-3 weeks.
Waste of time

18 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Hi Shane

I am sorry to hear you have had a negative experience. I would like to personally speak with you regarding your feedback, however I am unable to locate your order on our system, can you send an email through to info@bragan.net with your contact details and order number and we will work towards finding the best solution to your problem. We really appreciate your feedback.

Have a nice day ,
Dave

Rated 5 out of 5 stars

Excellent customer service

Excellent company and very professional. Super helpful and customer service is fantastic! In particular a mention for the help of Jolly! She is amazing! Thank you 😊

17 November 2020
Unprompted review
Rated 1 out of 5 stars

Used rails delivered

Used rails delivered, blamed damage on courier. (bolts had been threaded) so it had been returned by someone already. Refunded the order but then wouldnt collect the faulty goods and wanted me to dispose of them. Unhappy to say the least

13 November 2020
Unprompted review
Rated 1 out of 5 stars

Wasted my money

Got roof rails and they never looked as good as the picture showing, the feet were not the same style they show. Had them for a while now and they already look terrible, they are dipping after only using a roof box with barely anything in, def wont stand rating they say. Tried to call at the start only to be told twice i had to email and didnt feel they were interested at all

12 November 2020
Unprompted review
Rated 5 out of 5 stars

Happy with Bragan

Happy with Bragan
Been buying from Bragan for years now, good quality price and service.

10 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Thank you for the business Peter, it is much appreciated

Regards
Dave

Rated 5 out of 5 stars

Great service

Great service, fast delivery, product of high quality.
I'll recommend Bragan to others.

8 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Thank you for the feedback Hans, hope to see you again soon

Rated 5 out of 5 stars

Thanks very much for the awesome products

Thanks very much for the awesome products I purchase for my VW Caddy. Roof racks and side steps. Neither were available from the factory and all the local aftermarket suppliers in Australia products didn’t suit my vehicle. Yours however fitted perfectly again thanks from Tricky Trev🇦🇺👍👍

1 November 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Thank you for the feedback Trev, we are here if you need any other products for your Caddy

Rated 5 out of 5 stars

Very happy with the product

Very happy with the product. I’ve had the 4x4 Universal Tri Fold Tonneau Cover on my L200 for 2 years and it’s as good as the day I fitted it. It has been removed many times, easy to put back on.

31 October 2020
Unprompted review
Bragan.net logo

Reply from Bragan.net

Thanks for the feedback Christopher - it is much appreciated

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